Carol Day & Associates, Inc.

Thank you Misty River Introductions for introducing me to an amazing person to date and be with. This could possibly turn out to be big. It feels good to find someone after a lot of searching.

Please use my experience as a warning for what you could potentially deal with when using this company.
I called WG Speeks on a Monday morning when I woke up to a freezing house and a totally blank thermostat. A technician arrived at my home around 9:30am and proceeded to run 'diagnostic tests'. After about an hour, he determined that my heat pump in the attic had a short. After 2 more hours of searching for the short he explained that I would need a new electrical board for the heat pump. He had to leave to retrieve the parts and returned telling me the part was still under warranty which was great. After an hour he was still installing and I had to leave for a funeral so I told him to continue while I was gone and call me when he was finished. The technician finally called me at 4:40pm (7hrs total!) saying he had just left my house and that I was only getting emergency heat because my system still had a short somewhere. He left an invoice stating that I needed yet another electrical board replaced at my outdoor unit and that my thermostat needed to be replaced and that I should call back and schedule more service.
The next day I had my relative who happens to be in the HVAC business come check out my situation and give me a second opinion. My cousin located the actual short and fixed the problem in 15 minutes!! I called WG Speeks the next day to inquire about the invoice and let them know they diagnosed the problem wrong. After multiple phone calls with my second technician, myself, and my father, the service manager Scott refused to come down at all on the bill ($497) for 7 hours of labor for work that did not need to be done and a problem that took a well-educated technician 15 minutes to fix.
Don't let this company give you the runaround like they did with me. In my personal opinion they are dishonest and inept.

I appreciate Linda's enthusiasm, and it is because of her that I found my girlfriend. Thank you Linda and Misty River Introductions.

I had given up hopes about finding a partner when I heard of Misty River Introductions. Linda is so friendly and asked me so many questions about myself. I was so surprised to find a recommendation the following week in the mail. I'm happily married now, and it is Linda who introduced me to my partner. Thank you.

I would highly recommend this company for your heating and a/c needs. We replaced our unit about 2 years ago and they offer a maintenance warranty that we took out for ten years from the purchase date. My A/C went out today and it wasn't reported until 5:30 pm and a message was left with their answering service. I recieved a call back from a technician within 30 minutes. He told me up from the hourly rate for after hours. Since we had the warranty he said there would be no extra charge. He was at my home within the hour and had it fixed in less than an hour. Signed, a very happy customer!

Misty River Introductions landed me a perfect match for myself in the first week itself. Thank you so much for everything.