Cary Medical Clinic, PC

Complaint: [redacted]
I am rejecting this response because:the contractor has NOT completed the work as he committed to First of all - thank you for your consideration and understanding - I am anxious to get the case re-opened as I can anticipate that the contractor will try to drag his feet again - he has been paid in advance thus he has no incentive to finish - a lesson that I have learned from this experience.  My goal this year is to rent the unit - but I can not rent the unit while the contractor is working there because he has a history of making "non professional" advances towards the tenants - I can not put my tenants at risk.  I need the work completed as soon as possible - it should not take him more than two weeks. Secondly - the contractor has mentioned - not a professional environment: The home is located in Lakeway, Texas - an upscale area.  The house is empty as I live in Florida. The work area (basement) is empty.  If the contractor feels uncomfortable he can assign his other employees to finish the work or reimburse me for the work not completed and issue receipts for the work completed. Thirdly - the contract has  mentioned - I did not accept his offer to complete the work:I never disagreed with him completing the work - what I requested was a written list of the:1- work to be completed.2- tasks, and estimated dates of completion.3- A non-performance penalty - because he has a history of not completing the work due to events outside of his control. After reading the contractor’s response I was not clear on what the contractor offered to rectify the situation but I was willing to work things out provided he completed the work within a specified time frame (a professional contractor estimated the work should take about two weeks), with penalties for non-performance even if they are out of his control – the contractor has employees who can do the work.  If he really cared about customer service he would work weekends to finish the work – or should I say if the shoe was on the other foot – that is what I would do. The contractor has habitually not shown up to complete work by providing a list of “uncontrollable” yet very convenient incidents (including more than 4 deaths, a divorce, multiple truck breakdowns, loss of his legs, an employee falling from scaffolding) – some of these I am sure were real but some of them appear to be fabricated with malice aforethought.   If the contractor is allowed to proceed without a specific list of tasks to be completed by a specific due date and a penalty clause for non-compliance - the contractor will leverage his definition of a project forever or until the other party gives in.  It appears that the contractor is using time as a weapon. My requests are pretty basic - I ask that the contractor:1-    Agree to provide receipts for the work completed.2-    Agree to complete all of the work outstanding.3-    Agree to rectify the work where he did NOT follow my specification.4-    Agree to bring the property up to code.5-    Agree to provide a schedule of tasks, and estimated dates of completion of the items.6-    Agree to a non-performance penalty.I sincerely appreciate your help in this matter.  I am open to any form of conversation that you deem necessary. Best- [redacted]
Regards,
[redacted]

Mr [redacted] owes my company $8100.00 If I have a rebuttal to anything he says. He immediately calls it disrespectful.  I have been in business 26 years. He signed a contract that states. Any added work must be approved and paid in full to do the work. Mr [redacted] has added on 2 additional projects to his work that has caused delays in materials and workmanship. Weather when working out doors is always a factor. My company does not get paid by delaying. The project that is left is wood under patio cost materials and labor $1980.00 the cost for additional stone and labour $1450.00 which is a total completion job @ $3430.00 to complete. Our company will not return any funds, however we will be seeking final payment. Mr [redacted] asked my company to do an additional project had his check in hand asked me to write him a add in contract, my guys began. When I handed him the contract,  he refused to pay.  I think it's terrible when someone can abuse a contractors contract then they themselves say they are the victims. Thank you for your time

Complaint: [redacted]
I am rejecting this response because: On July 31, 2017, I had a licensed home inspector to inspect D. F. Etc construction work.  They found poor workmanship, several Extra large ridges were present, shingles not color matched, valley not allowing water drainage, new sections of roof did not have full seals in multiple areas, several joists hangers missing, soffit area left open exposing attic to animals and water, several vents not sealed as D. F. Etc. stated.  Dead valley present allowing water to pool and roof to leak.  The Patio roof is leaking, and Electrical had safety issues.  Be aware that D. F. Etc does shoddy work, demands most money up front, and drags out construction for weeks and months past the completion dates. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: His responses are untrue.  I'm asking for $25,000.00 instead of the original amount because inspections showed substandard work, poor construction, leaky roof, wrong shingles used.  Mr. of D. F. Etc., is dishonest, disorganized and disrespectful.    He has consistently delayed our construction.  He was consistently late or had failed to show up at all.  5 other people in Shady Oaks as well as a Restaurant in Georgetown are VICTIMS of his unethical, dishonest and bungling work.  D. F. Etc has failed to complete my project in the time outlined on the contract and is 65 days late.  Weather has not been a factor.  His work is substandard and he used poor quality materials.  The stone he delivered is landscaping stone not building stone.  The electrical was installed incorrectly.  He has only completed about 60 % of the job.  D. F. Etc. was fired on Friday, July 21, 2017.  I'm asking for an immediate refund of $25,000.00.  I have inspections that prove his substandard work.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The contractor is a man of many personas on the outside. On the outside the contractor is a:1- [redacted] with a [redacted] 2- Family Man3- Creative Home Remodeler4- Man of the Law (he holds a [redacted] and [redacted])5- Man of Faith (he has [redacted])It appears that the contractor leverages these personas when they are convenient to the situation and can be used to position matters to his own advantage.It is incongruous to me that a man of [redacted], with 20 years of contracting experience, who [redacted] and [redacted] at all times, and [redacted] can be stressed by a remodeling job in [redacted], Texas.  Unfortunately it appears that the contractors’ emotions have been tweaked as he is bringing up other peoples’ names, and making allegations which are not entirely factual nor germane to the topic at hand.  Once again he is presenting only the details which benefit his side of the story and he is intentionally withholding information to position matters to his own advantage.   For the record – the up-flush toilet system is allowed in [redacted], Texas.  I do not appreciate the public slander and the insinuation that I am doing something illegal.  The contractor is a public servant – not the judge, not the jury.  If we use the contractors’ definition of “completed” project – the project will never be complete – he has already stated that he is not qualified to finish the AC project.  It is my position that this is not 1 (one) project but a series of projects which are related to a single vision – build out the basement so it can be sold as livable space.  The vast majority of the projects were associated with separate estimates created by the contractor– these separate estimates have been completed 100% which he could provide invoices for including but not limited to:1) AC2) Flooring3) Kitchen Cabinets  4) Man Cave Accent Walls5) Hallway Chandelier6) TV divider7) Ceiling with Recessed lighting8) Electrical runs with outlets.9) Doors and Door TrimThe contractor has habitually not shown up to complete work by providing a list of “uncontrollable” yet very convenient incidents (including more than 4 deaths, a divorce, multiple truck breakdowns, loss of his legs, an employee falling from scaffolding) – some of these I am sure were real but some of them appear to be fabricated with malice aforethought.   If the contractor is allowed to proceed without a specific list of tasks to be completed by a specific due date and a penalty clause for non-compliance - the contractor will leverage his definition of a project forever or until the other party gives in.  It appears that the contractor is using time as a weapon. After reading the contractor’s response I am not clear on what the contractor has offered to rectify the situation but I am willing to work things out provided he completes the work within a specified time frame (a professional contractor estimated the work should take about two weeks), with penalties for non-performance even if they are out of his control – the contractor has employees who can do the work:a. Agrees to provide his tax id and receipts for the work completed.b. Agrees to provide a schedule of tasks, and estimated dates of completion.c. Agrees to complete all of the work outstanding.d. Agrees to rectify the work where he did NOT follow my specification.e. Agrees to bring the property up to code.The scenario is simple – the contractor claims to be a professional and was paid 100% up front for 100% of the work, and has been aware of my need to complete the project in 2016 for over 1 (one) year.  If he cares about customer service he or one of his employees can work weekends to finish the job – there are seven weeks remaining this year.Now that the contractor has been paid 100% up front for 100% of the work does he intend to live up to his personas’:1- As a professional: accept accountability for his work, his word, his reputation and finish the job?  And also rectify work completed where he did not follow specification of the code, and of the owner.  As a professional can he provide a written list of outstanding items which need to be completed?2- As a member of society and tax payer: accept accountability and provide his tax id and receipts for the work completed.3- As a man of the cloth: be a humble servant of God - do unto others as you would have them do unto you.4- As a man who [redacted]: be a public servant - not JUDGE and JURY.5- As family man: serve in the role of a professional who can be trusted by his wife while away from home and respected and admired by his children. Regards,
[redacted]