CCS has received your complaint ID [redacted] and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers We have followed up with our clients, [redacted] , the original creditors for the disputed amounts and attached a list of the accounts due with balances confirmed The accounts have been marked as disputed with no contact by phone and the original creditors made aware of your dispute.Upon receipt of this information, if you have further questions please call our office at [redacted] or [redacted] 8am to 8pm to discuss.Thank you for your cooperationDisclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This company is violation the FDCPAThey are refusing to take responsibility for listing a fraudulent account on my credit reportThis account should be removed immediately or I will proceed with legal action to sueYou'll find a screen shot of my [redacted] *** credit report which shows the fraud account they listedI've also included a copy of my police reportThe account number is [redacted] Immediately! Regards, [redacted]
In response to complaint [redacted] , our records indicate the account was placed with our agency on 10/25/in the amount of $ On the following day we sent our first notice to the consumer and continued to follow up with phone calls several times thereafter until the consumer contacted our office on stating that their insurance should have paidThe consumer advised that she had contacted our client and gave them the correct insurance identification number and they were refiling with *** As is our procedure, we placed the account on a day insurance hold and did not report the account to the credit bureaus After the period lapsed and no response was received from our client, we resumed calls to the consumer, releasing the insurance hold and there afterwards it reported to the credit bureaus On the consumer called back and paid the account in full with a credit card including a convenience fee of $ Later that same day the consumer called back and stated that insurance had paid to our client We again contacted our client and were advised on that in fact insurance had paid the account with the exception of $ and the insurance payment was not reported to our agency As a courtesy, our client adjusted the $ On we refunded a total of $ on the consumer's credit card, which included the principal balance and collection fee, as well as, a convenience fee of $ On 1.24.17, we also notified all credit bureaus to delete this account from the consumer's credit record Please let me know if I can be of further help and accept our apologies to the consumer for this inconvenience Thank you, [redacted] ***, President
CCS has received your dispute/complaint additional information, and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers After following up with our client, [redacted] , the original creditor for the disputed amount, our client has provided us the attached verification of your debt placed with our agencyPlease know that CCS has marked your account as disputed within our records CCS has also notified [redacted] of your dispute Upon receipt of this information, if you have further questions please call our office at [redacted] or TOLL FREE [redacted] to discuss Thank you for your cooperationDisclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
date correction and additional credit bureau info:On the following day we sent our first notice to the consumer and continued to follow up with phone calls several times thereafter until the consumer contacted our office on stating that their insurance should have paidAlso the reference number for the credit bureau deletion is [redacted]
CCS has reviewed the consumer's complaint, and is able to provide verification for the disputed amountPlease see the attached document with page giving an itemization of the charges incurred at [redacted] **The patient which received the services was by the name of [redacted] *** [redacted] **., who has contracted CCS to provide primary collection efforts on past due balances, placed the account in the guarantor's name - [redacted] ***As of current, the account # [redacted] placed in the amount of $and with a date of service of 10/08/is still due
CCS has received the consumer's dispute, and has followed up with the original creditor "*** *** *** of Roanoke" to obtain verification for the disputed debtPlease see the attached document which provides an itemization of the charge/s that were owedCCS does have the original principal
balance of $marked as paid in full as of 07/17/The outstanding amount of $is the added collection fee which is 25% of the principal amount ($20.48)*** *** *** of Roanoke has authorized the use of a 25% collection fee in an attempt to recover the expenses incurred by collecting defaulted debtBy signing the attached consent form for *** *** *** of Roanoke, the consumer acknowledges their responsibility for all collection costs/fees incurred Please know that CCS has marked the outstanding amount of $as disputed with the credit bureausCCS has also informed its client, “*** *** *** of Roanoke” of the consumer's disputeUpon receipt of this information, if you have further questions please call our office at *** or TOLL FREE *** to discussThank you for your cooperation. Disclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
CCS has investigated the complaint received from *** * *** (the consumer), and can provide the following information in response:*The original amount of $was placed with CCS for collections by *** *** *** *** on 8/10/*** *** *** *** has in contract with CCS that a 25%
collection fee be added to any amounts placed for collections.* On 8/19/CCS received notice from the consumer that the original amount had been paid in full to the *** *** *** ***CCS explained to the consumer that the collection fee amount of $was still due even if the original amount was paid.* On 8/22/CCS's client *** *** *** *** advised that no payment had been received from the consumer, and that the original amount with fee was still due.* CCS placed numerous calls to the consumer from 8/23/until 10/20/in an attempt to collect the past due amount from the consumer.* On 10/20/16, CCS received notice from its client *** *** *** *** that the consumer had paid the original amount of $in fullCCS followed up by sending a receipt to the consumer on 10/21/which showed receipt of the original amount, but listed the collection fee as still outstanding.*CCS continued to place calls on the consumer's account in an attempt to collect the outstanding fee balanceOn 12/5/CCS received a call from the consumer stating that she had paid the amount that she was told was owed by *** *** *** *** The consumer claimed that *** *** and *** stated they would request CCS remove the outstanding collection fee and remove the account from the consumer's credit record.*On 12/6/16, CCS received confirmation from *** *** and *** to remove the outstanding collection fee of $43.58*CCS has honored the request of *** *** and ***, and has now removed the outstanding collection fee of $CCS has also requested that the outstanding amount be removed from the consumer's credit recordCCS shows that the consumer has paid the account in full and no longer has an outstanding balance owed. CCS requests the consumer please contact its call center at *** for assistance if there are still any questions or concerns with their filed complaintThank you
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Creditors Collection Service (CCS) has reviewed the consumer's complaint, and has followed up with the original creditor, *** *** ** *** *** ***), in order to verify the disputed amounts*** has provided the attached document which includes a copy of the consumer's statement
along with an itemization of the charges resulting from the consumer's encounters*** has also included an authorization form which has been signed by the consumer. Please note that Creditors Collection Service (CCS) has been contracted by *** *** ** *** *** (***) in order to collect past due balances owedAlso note that *** has authorized CCS to include a collection fee equal to 1/or 33.3% of the original amount placed into bad debt collectionsAs of current, the amount owed by the consumer totals $This amount includes the added collection fees. CCS has marked the consumer's account as disputed on its records and has notified the credit bureaus of the disputeCCS has also notified *** of the consumer's dispute
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Very cute responseHowever, my complaint is based on harassing phone calls, morning noon and nightI do not owe mr *** or CCS a dime.
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Creditors Collection Service failed to provide the proper documentation as requested, proper VALIDATION has not been recieved pursuant to the Fair Debt Collection Practices ActCreditors Collection Service has not provided me with competent evidence that show I have any legal obligation to pay them anythingCreditors Collection Service failed to respond to my validation request within days from the date of receipt Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I spoke on numerous occasions with *** and with my insurance provider in which I was told, because *** codded my insurance wrong, that I did not owe them money because I had paid my co payI latter found that it was an administrative error on ***'s part and do not feel I owe the money because I would have paid it if it was properly coddedCCS needs to collect there money from ***Also I have not received any calls, letters, or receipts of payment from CCS in weeks, since I filed my complaint
Regards,
*** ***
-CCS (Creditors Collection Service) has received the affected party's complaint and has conducted an investigation in an attempt to rectify the situationThe account in question was placed with CCS by it client *** on 09/07/with responsible name of *** ***, ***After receiving
a verbal dispute from the affected party,CCS put in a validation request on 03/28/to *** in an attempt to clarify the responsible party for the debt*** was not able to provide a signed form of verification for the amount placedCCS marked the account with the appropriate dispute code at that timeThe account was flagged for being incorrectly reported on 05/4/after all attempts to verify the debt had failedAfter CCS received another call from the affected party on 05/10/stating that the amount was still on his credit record, the account was again flagged for removal due to error -CCS sincerely apologizes for any inconvenience this has caused the affected partyCCS urges the affected party to please contact their call center at *** if the amount continues to show up on their credit record
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Our collection staff have reviewed the complaint regarding the $This remaining amount was a collection fee attached to the *** bill due to late paymentThe collection fee has now been adjusted off and is no longer listed on the consumer's record.Thank you,CCS
CCS has received your written dispute/complaint, and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers. With the information provided we found nothing within our database that is reporting to the credit
bureaus. If there is additional information please provide that to our officeWe do know of other agencies with our same name located in other states. None of these agencies are affiliated with our office in ***, VA. If you have further questions please call our office at *** or ***. Thank you for your cooperation
CCS has received your complaint ID [redacted] and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers We have followed up with our clients, [redacted] , the original creditors for the disputed amounts and attached a list of the accounts due with balances confirmed The accounts have been marked as disputed with no contact by phone and the original creditors made aware of your dispute.Upon receipt of this information, if you have further questions please call our office at [redacted] or [redacted] 8am to 8pm to discuss.Thank you for your cooperationDisclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This company is violation the FDCPAThey are refusing to take responsibility for listing a fraudulent account on my credit reportThis account should be removed immediately or I will proceed with legal action to sueYou'll find a screen shot of my [redacted] *** credit report which shows the fraud account they listedI've also included a copy of my police reportThe account number is [redacted] Immediately! Regards, [redacted]
In response to complaint [redacted] , our records indicate the account was placed with our agency on 10/25/in the amount of $ On the following day we sent our first notice to the consumer and continued to follow up with phone calls several times thereafter until the consumer contacted our office on stating that their insurance should have paidThe consumer advised that she had contacted our client and gave them the correct insurance identification number and they were refiling with *** As is our procedure, we placed the account on a day insurance hold and did not report the account to the credit bureaus After the period lapsed and no response was received from our client, we resumed calls to the consumer, releasing the insurance hold and there afterwards it reported to the credit bureaus On the consumer called back and paid the account in full with a credit card including a convenience fee of $ Later that same day the consumer called back and stated that insurance had paid to our client We again contacted our client and were advised on that in fact insurance had paid the account with the exception of $ and the insurance payment was not reported to our agency As a courtesy, our client adjusted the $ On we refunded a total of $ on the consumer's credit card, which included the principal balance and collection fee, as well as, a convenience fee of $ On 1.24.17, we also notified all credit bureaus to delete this account from the consumer's credit record Please let me know if I can be of further help and accept our apologies to the consumer for this inconvenience Thank you, [redacted] ***, President
CCS has received your dispute/complaint additional information, and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers After following up with our client, [redacted] , the original creditor for the disputed amount, our client has provided us the attached verification of your debt placed with our agencyPlease know that CCS has marked your account as disputed within our records CCS has also notified [redacted] of your dispute Upon receipt of this information, if you have further questions please call our office at [redacted] or TOLL FREE [redacted] to discuss Thank you for your cooperationDisclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
date correction and additional credit bureau info:On the following day we sent our first notice to the consumer and continued to follow up with phone calls several times thereafter until the consumer contacted our office on stating that their insurance should have paidAlso the reference number for the credit bureau deletion is [redacted]
complaint # [redacted] . ITS ALL GOOD NOW MY COMPLAINT HAS BEEN TAKEN CARE OF THANKS
CCS has reviewed the consumer's complaint, and is able to provide verification for the disputed amountPlease see the attached document with page giving an itemization of the charges incurred at [redacted] **The patient which received the services was by the name of [redacted] *** [redacted] **., who has contracted CCS to provide primary collection efforts on past due balances, placed the account in the guarantor's name - [redacted] ***As of current, the account # [redacted] placed in the amount of $and with a date of service of 10/08/is still due
CCS has received the consumer's dispute, and has followed up with the original creditor "*** *** *** of Roanoke" to obtain verification for the disputed debtPlease see the attached document which provides an itemization of the charge/s that were owedCCS does have the original principal
balance of $marked as paid in full as of 07/17/The outstanding amount of $is the added collection fee which is 25% of the principal amount ($20.48)*** *** *** of Roanoke has authorized the use of a 25% collection fee in an attempt to recover the expenses incurred by collecting defaulted debtBy signing the attached consent form for *** *** *** of Roanoke, the consumer acknowledges their responsibility for all collection costs/fees incurred Please know that CCS has marked the outstanding amount of $as disputed with the credit bureausCCS has also informed its client, “*** *** *** of Roanoke” of the consumer's disputeUpon receipt of this information, if you have further questions please call our office at *** or TOLL FREE *** to discussThank you for your cooperation. Disclosure: This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose
CCS has investigated the complaint received from *** * *** (the consumer), and can provide the following information in response:*The original amount of $was placed with CCS for collections by *** *** *** *** on 8/10/*** *** *** *** has in contract with CCS that a 25%
collection fee be added to any amounts placed for collections.* On 8/19/CCS received notice from the consumer that the original amount had been paid in full to the *** *** *** ***CCS explained to the consumer that the collection fee amount of $was still due even if the original amount was paid.* On 8/22/CCS's client *** *** *** *** advised that no payment had been received from the consumer, and that the original amount with fee was still due.* CCS placed numerous calls to the consumer from 8/23/until 10/20/in an attempt to collect the past due amount from the consumer.* On 10/20/16, CCS received notice from its client *** *** *** *** that the consumer had paid the original amount of $in fullCCS followed up by sending a receipt to the consumer on 10/21/which showed receipt of the original amount, but listed the collection fee as still outstanding.*CCS continued to place calls on the consumer's account in an attempt to collect the outstanding fee balanceOn 12/5/CCS received a call from the consumer stating that she had paid the amount that she was told was owed by *** *** *** *** The consumer claimed that *** *** and *** stated they would request CCS remove the outstanding collection fee and remove the account from the consumer's credit record.*On 12/6/16, CCS received confirmation from *** *** and *** to remove the outstanding collection fee of $43.58*CCS has honored the request of *** *** and ***, and has now removed the outstanding collection fee of $CCS has also requested that the outstanding amount be removed from the consumer's credit recordCCS shows that the consumer has paid the account in full and no longer has an outstanding balance owed. CCS requests the consumer please contact its call center at *** for assistance if there are still any questions or concerns with their filed complaintThank you
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Creditors Collection Service (CCS) has reviewed the consumer's complaint, and has followed up with the original creditor, *** *** ** *** *** ***), in order to verify the disputed amounts*** has provided the attached document which includes a copy of the consumer's statement
along with an itemization of the charges resulting from the consumer's encounters*** has also included an authorization form which has been signed by the consumer. Please note that Creditors Collection Service (CCS) has been contracted by *** *** ** *** *** (***) in order to collect past due balances owedAlso note that *** has authorized CCS to include a collection fee equal to 1/or 33.3% of the original amount placed into bad debt collectionsAs of current, the amount owed by the consumer totals $This amount includes the added collection fees. CCS has marked the consumer's account as disputed on its records and has notified the credit bureaus of the disputeCCS has also notified *** of the consumer's dispute
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Very cute responseHowever, my complaint is based on harassing phone calls, morning noon and nightI do not owe mr *** or CCS a dime.
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Creditors Collection Service failed to provide the proper documentation as requested, proper VALIDATION has not been recieved pursuant to the Fair Debt Collection Practices ActCreditors Collection Service has not provided me with competent evidence that show I have any legal obligation to pay them anythingCreditors Collection Service failed to respond to my validation request within days from the date of receipt Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I spoke on numerous occasions with *** and with my insurance provider in which I was told, because *** codded my insurance wrong, that I did not owe them money because I had paid my co payI latter found that it was an administrative error on ***'s part and do not feel I owe the money because I would have paid it if it was properly coddedCCS needs to collect there money from ***Also I have not received any calls, letters, or receipts of payment from CCS in weeks, since I filed my complaint
Regards,
*** ***
-CCS (Creditors Collection Service) has received the affected party's complaint and has conducted an investigation in an attempt to rectify the situationThe account in question was placed with CCS by it client *** on 09/07/with responsible name of *** ***, ***After receiving
a verbal dispute from the affected party,CCS put in a validation request on 03/28/to *** in an attempt to clarify the responsible party for the debt*** was not able to provide a signed form of verification for the amount placedCCS marked the account with the appropriate dispute code at that timeThe account was flagged for being incorrectly reported on 05/4/after all attempts to verify the debt had failedAfter CCS received another call from the affected party on 05/10/stating that the amount was still on his credit record, the account was again flagged for removal due to error -CCS sincerely apologizes for any inconvenience this has caused the affected partyCCS urges the affected party to please contact their call center at *** if the amount continues to show up on their credit record
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Our collection staff have reviewed the complaint regarding the $This remaining amount was a collection fee attached to the *** bill due to late paymentThe collection fee has now been adjusted off and is no longer listed on the consumer's record.Thank you,CCS
CCS has received your written dispute/complaint, and has conducted a reasonable investigation of the information provided per the FDCPA and FCRA requirements for all data furnishers. With the information provided we found nothing within our database that is reporting to the credit
bureaus. If there is additional information please provide that to our officeWe do know of other agencies with our same name located in other states. None of these agencies are affiliated with our office in ***, VA. If you have further questions please call our office at *** or ***. Thank you for your cooperation