Cascade Capital, LLC

Initial Business Response / [redacted] (1000, 5, 2015/05/05) */ Contact Name and Title: [redacted] Compliance Contact Phone: XXXXXXXXXX Contact Email: [redacted] @cascadereceivables.com Dear Ms [redacted] , Cascade Capital, LLC (CSC) is a passive [redacted] buyer and conducts business as suchCSC purchased a Fingerhut Account, listing the obligor as [redacted] That account was purchased from Jefferson Capital Systems, LLC on December 31, The balance, at the time of purchase was $1, Based solely upon the dispute raised in your Revdex.com Complaint dated May 1, to CSC, we have recalled the account from Dynamic Recovery Solutions, LLC and closed the accountThis account will not be sold or transferredThis account was not reported to any credit reporting agency by CSC Should you have any questions please contact me directly at (XXX) XXX-XXXX or toll free at (XXX) XXX-XXXX Thank you, [redacted] Compliance Analyst Cascade Receivables Management, LLC [redacted] Circle, Suite [redacted] XXXXX Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Since I cannot get a hold of [redacted] to ask if the balance has been dissolved, maybe you can find outI want the balance goneI have not purchased anything from thereI will not be happy until the balance is dissolved and I don't have to worry about getting any letters or calls for it I want proof in a written letter that it has been dissolvedThank you, [redacted] Final Business Response / [redacted] (4000, 11, 2015/06/09) */ ***Document Attached [redacted] Ms [redacted] , As I stated in my previous response this account has been closedIt will not be sold or transferred to any other companyI will attach a copy of the letter stating that on Cascade Capital, LLC letterheadPlease keep this for your recordsAs stated in the letter as well this account was NOT reported to your creditCascade Capital, LLC does not report to any of the credit reporting agenciesYou stated you cannot get a hold of me personally? I have not received a voicemail from you requesting a call back so if I miss the call there is no way for me to know to call you backIf you would like to talk I am more then availableOur hours are 8:30am - 5:00pm PSTYou may call me directly at XXX-XXX-XXXX or toll free at XXX-XXX-XXXXIf you call the toll free line make sure to ask for [redacted] ***If there is anything else I can help you with please let me knowAgain, we apologize for inconvenience this may have causedI look forward to hearing from you Thank you, [redacted] ***, Cascade Capital, LLC

Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ Contact Name and Title: [redacted] Compliance A Contact Phone: XXXXXXXXXX Contact Email: [redacted] @cascadereceivables.com Dear Mr [redacted] , Cascade Capital, LLC (CSC) is a passive [redacted] buyerAt no time does CSC conduct any collection servicesIt outsources all collection efforts to licensed and bonded collection agencies This account was placed with Dynamic Recovery Solutions (DRS) for collectionsBack in November DRS received a dispute from you and requested the original documents be sent to youOn November CSC was notified by the original creditor that they did not have any documents on file to validate the debtAt that time CSC recalled the account from DRS and closed the accountThis account will not be sold or transferred to another agency If you have any questions I am happy to assist youYou may contact me directly at the info below [redacted] Direct: XXX-XXX-XXXX Toll Free: XXX-XXX-XXXX [redacted] @cascadereceivables.com

To Whom It May Concern, Regarding Revdex.com Complaint # [redacted] Cascade Capital, LLC (CSC) has received notice of the complaint filed by the above referenced consumerCSC takes all consumer complaints seriously and strives to resolve all complaints in a quick and efficient manner CSC initiated an investigation as to the issues raised in this complaint The result of the investigation is as follows: · Cascade Capital, LLC purchased a portfolio of outstanding, charged off consumer accounts from ApolloMD Business Services, LLCon July 17, Within this portfolio is an account from Carlisle Physician Services, LLC with an outstanding balance owed of $1,under the name [redacted] · The account was placed for collection with Phoenix Financial Solutions, LLC on August 8, · The consumer contacted Cascade on August 25, to verify if Phoenix Financial is a legitimate agency and to request verification of the debt · The consumer was informed that Cascade did indeed place the account with Phoenix and that Cascade would forward the verification to her through Phoenix · Verification of the debt has been requested and the account is currently placed in a HOLD status until the verification is received and forwarded to the consumer · Cascade has no knowledge of any payments made on this account prior to its saleThe file lists $as the payment amount and the balance sold is the same as the incident amount, $ The consumer states in her complaint that the account has been paid offCascade is unaware of any payment(s) on this accountIf the consumer will forward copies of any payment receipt(s) we can investigate further If you have any further questions or concerns, please do not hesitate to contact me Cordially, [redacted] \ Compliance Analyst-CCCO

Initial Business Response / [redacted] (1000, 5, 2015/12/29) */ Contact Name and Title: [redacted] Compliance A Contact Phone: XXXXXXXXXX Contact Email: [redacted] @cascadereceivables.com Dear Mr [redacted] ***, Cascade Capital, LLC (CSC) is a passive [redacted] buyerAt no time does CSC conduct any sort of collectionsI'm not sure who the "unknown company" is that you spoke with and told you the account would be handled by the courts, but I can assure you that was not CSC In your complaint you state you would like the agencies to cease and desist from collections effortsCSC has recalled the account from DManagement and closed the account as cease and desistIf you have any questions please feel free to contact me directly [redacted] Compliance Cascade Capital, LLC XXX-XXX-XXXX [redacted] @cascadereceivables.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank YouThis matter has been resolved on the part of Cascade CapitalDcontacted me again after they were told to cease and desist, but that is a separate matter

Initial Business Response / [redacted] (1000, 6, 2015/10/26) */ Contact Name and Title: [redacted] Compliance A Contact Phone: XXXXXXXXXX Contact Email: [redacted] @cascadereceivables.com Ms [redacted] , Cascade Capital, LLC (CSC) is a passive [redacted] buyer and conducts business as suchCSC does not do any collectionsAll collection efforts are outsourced to licensed and bond collection agencies CSC has requested the records from the StLucie Emergency Group and once received, they will be mailed to you at your attentionDynamic Recovery Solutions has put all collections on hold until media can be provided You stated you had paid one of these bills and half of another? If so, could you please provide proof so we can get this moving forward quickly for you? Thank youYou may contact me, [redacted] at any time and I would be happy to help youMy contact information is below [redacted] Compliance Analyst Direct (XXX) XXX-XXXX Toll Free (XXX) XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/10/27) */ (The consumer indicated he/she ACCEPTED the response from the business.) I AM ACCEPTING THIS RESPONSE BECAUSE THIS COMPANY IS WORKING TO HELP SOLVE THE ISSUES AT HAND

Initial Business Response / [redacted] (1000, 5, 2015/08/31) */ Contact Name and Title: [redacted] Compliance A Contact Phone: XXXXXXXXXX Contact Email: [redacted] @cascadereceivables.com Mr [redacted] August 31, [redacted] Ave Apt [redacted] CA XXXXX Dear Mr*** [redacted] , Cascade Capital, LLC (CSC) is a passive [redacted] buyer and conducts business as suchCSC purchased a Perimeter Credit Account, listing the obligor as [redacted] That account was purchased from Jefferson Capital Systems, LLC on December 31, The balance, at the time of purchase was $1, Based solely upon the dispute raised in your Revdex.com Complaint dated August 19, to CSC, we have recalled the account from Dynamic Recovery Solutions, LLC and closed the accountThis account will not be sold or transferredThis account was not reported to any credit reporting agency by CSC Should you have any questions please contact me directly at (XXX) XXX-XXXX or toll free at (XXX) XXX-XXXX Thank you, [redacted] Compliance Analyst Cascade Receivables Management, LLC [redacted] XXXXX

Initial Business Response / [redacted] (1000, 5, 2015/09/18) */ Contact Name and Title: [redacted] Compliance A Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @cascadereceivables.com Ms [redacted] , Cascade Capital, LLC (CSC) is a passive [redacted] buyer and conducts business as suchCSC purchased a Santander Consumer USA Inc account, listing the obligor as [redacted] The account was purchased from Santander in July of The balance, at the time of purchase was $9, You stated you received a letter from CSCI am going to assume you received a letter from the agency that is collecting on the accountThis Santander account was placed with Halsted Financial Solutions You also stated you have a receipt for paying this accountWould you mind providing either Cascade or Halsted with that receipt of payment? I have also attached the original documentation from Santander for your review You may contact me directly at anytime and I would be pleased to help you through this issue Thank you, [redacted] Compliance Analyst Direct: XXX-XXX-XXXX Toll Free: XXX-XXX-XXXX [redacted] @cascadereceivables.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) This debt has been taken care of and I do have the receipt and also its past the yrs and by law they cannot collect on a debt anyway Final Business Response / [redacted] (4000, 11, 2015/10/13) */ Ms [redacted] , As stated in our first response Cascade Capital, LLC is just a passive [redacted] buyerWe do not handle any collectionsAll collection efforts are outsourced to licensed and bonded collection agenciesSince you have stated twice you have receipt of paying this account please send your receipt to agency handling collectionsHalsted FinancialThey can be reached at XXX-XXX-XXXX You also stated that since the account is over the year statute of limitations it cannot be collected on by lawThat is incorrectThe meaning of the statute of limitations is that an agency cannot report the account to your credit report and you may not be pursued through legal action If you wish to discuss please give me a call at anytime [redacted] Compliance Analyst Direct: XXX-XXX-XXXX Toll Free: XXX-XXX-XXXX [redacted] @cascadereceivables.com

Your on my credit report u bought a loan from santander I never owned a behicle of that nature yiu should not be on my experian credit report I never owned a santander loan please solve this by removing report off my creditSs *** date of birth ***

This bill I have tried to find out where this bill is from I have the same dr I had in the hospital he said my dr or paid up when I ask *** to send proof the hung up the phone now I see on line that they sent the same bill amount and the same reason and date to another person my hospital does not do business with at all and does not know how they got this they all placed it on my credit report twice

I received a collections notice from Phoenix Financial Services, hired by Cascade Capital LLC, to collect on a 1082$ medical bill from 'Carlisle Emergency Physician Services' years agoUpon investigating Carlisle Emergency Physicians I found that my hospital emergency billing service has never heard of Cascade Capital and uses a different creditor for their billing, called the National Recovery AgencyThere should be no reason that I am receiving a bill, since it has been paid off, and especially a bill from a creditor that is completely unaffiliated with my hospital billing agencyI was offered no explanation from either Phoenix Financial Services or Cascade Capital LLC when I pursued this further, and was only pushed to pay off the 'debt'I feel uncomfortable that Cascade Capital has my information despite not being included in my hospital's billing routine, and especially displeased that I was not contacted some time in the last years concerning this outstanding 'debt'I ha

I have made multiple contact with ** *** *** because they have placed an account for the amount of 1,on my credit report*** *** *** purchased this account from *** *** ***I am and have been a *** patient for the past 1/years, according to the 3rd party collection agency they are claiming that this is balance after insuranceAnd according to my insurance company *** they are claiming it is against the law to bill a *** patient for the remaining amountI have tried talking this over with them and there is no way around it I am very tired of I got all the documents from the state office stating I cannot be billed for this so to ***, this has brought my credit score from an A score to a B score points!! And I really don't want to take any legal action because of this, I am really tired of dealing with this

They are claiming I owe nearly $dollars and I have never owned anything worth that muchAnd I just now found out about it, never received a letter or anything

RE: Complaint # *** On September 30, a portfolio of charged off\distressed consumer accounts was purchased from *** Telecom by Debt Recovery Solutions, LLC. This portfolio contained an account listing an obligor as *** *** *** in the amount of $The account was
forwarded to Cascade to place with a licensed and bonded collection agencyThis account was placed with the Professional Bureau of Collections of ***, Inc.(***) on May 10, Cascade was unaware of any dispute prior to receiving this notificationCascade has forwarded the verification of the debt from the original creditor to *** to provide to the consumerCascade has received confirmation from *** that they have closed this account and will attempt no further contact with this consumer other than mailing the verification of the debt to consumer at the address provided Cascade has also directed *** to delete any credit reporting on this accountIf you have any further questions or concerns regarding this matter, please contact us at: ***.comSincerely, *** ***-Compliance Analyst-CCCO Main: *** Direct: *** Fax***

I've contacted Cascade several times concerning a balance they claim I oweI informed them I have documentation stating I paid the balance in full! They replied well you have to repay because we have it as unpaidI sent a copy of the documentation, they still want me to pay them, and will not remove it from my creditLAWYER TIME!

Just want to figure this out no one from cascade will talk to me

Initial Business Response /* (1000, 8, 2015/08/24) */
Contact Name and Title: *** *** Compliance A
Contact Phone: XXXXXXXXXX
Contact Email: ***@cascadereceivables.com
Ms*** ***,
Cascade Capital, LLC (CSC) is a passive *** buyer and conducts business as suchCSC purchased a
Black Expressions account, listing *** *** as the obligorAt the time of purchase the balance on the account was $
Based solely upon the dispute raised in your Revdex.com complaint dated 8/7/to CSC, we have recalled the account from ATG Credit, LLC and closed the accountThe account will not be sold or transferredI have attached a letter from ATG Credit, LLC stating the account was removed from your credit reportIf you have any further questions please feel free to contact me, *** *** directly at XXX-XXX-XXXX or XXX-XXX-XXXX
Thank you,
*** ***
Compliance Analyst
Cascade Capital, LLC

I received a letter from *** *** *** stating they are collecting on behalf of Cascade for ER visits from which I never received a bill forThe amount is for $7/11/The hospital states this visit was covered 100% by the *** *** fund and I should not be getting anything from a collection agency that there must have been a billing errorI called *** *** to let them know what I was told and a rep named *** told me to send the letters in through email so I didI called back in a few days to see if they received the letters and to know when they would take the reporting's off of my credit report and I was then transferred to a supervisor named *** who was rude and told me that the hospital didn't know what they were talking about these bills were not covered since they were from a ER doctor and that the letters didn't matterI called and spoke with the supervisor at the hospital who stated these doctors are employed by the hospital and these bills a

Initial Business Response /* (1000, 8, 2015/07/23) */
Contact Name and Title: *** *** Compliance A
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@cascadereceivables.com
Dear Mr*** ***,
Thank you for your concern regarding the judgment placed on your creditFirst, I would like to
point out that we did not receive a first letter from the Revdex.comThe only notice we have record is dated 7/17/so I do apologize for the delayed responseI would also like to thank you for your time when speaking with me on 7/23/to help locate this account
Cascade Capital, LLC (CSC) is a passive *** buyer and conducts business as suchWe show a Chase/Washington Mutual account, account number XXXXXXXXXXXXXXXX, listing *** A*** as the obligorThis account had a balance of $It has been placed for collections with New Century Financial ServicesThey can be contacted at XXX-XXX-XXXX
CSC does recognize the dispute regarding this accountWe have requested the original documents be mailed to you at the address provided *** XXXXXIf you have any further questions or concerns please feel free to contact me directly at XXX-XXX-XXXX or toll free at XXX-XXX-XXXXYou may also contact New Century Financial Services for information as well
Thank you,
*** ***
Compliance Analyst

Initial Business Response /* (1000, 8, 2015/12/01) */
Contact Name and Title: *** *** Compliance A
Contact Phone: XXXXXXXXXX
Contact Email: ***@cascadereceivables.com
Mr*** ***,
Cascade Capital, LLC does not owe the accounts you are referring tooBoth these accounts are
owned by First Financial Investment FundCascade Capital, LLC just services these accountsSaid accounts were placed with Dynamic Recovery Solutions for collectionsI show both accounts received a payment of $on November 17, Those payments were made to Dynamic Recovery Solutions
In your complaint you state both these accounts were paid for back in If you have proof of payment and who you paid, Cascade would be more then happy to look into this for youWe have requested the original contact made in when the accounts were opened but have yet to receive themIf you would like to discuss I would be more then happy to assist yo and help get to the bottom of this issueYou may contact me directlyIn the mean time your accounts will be placed on hold until we receive the original documents
*** ***
XXX-XXX-XXXX Direct
XXX-XXX-XXXX Toll Free

I received a request of payment for a bill of services never accruedThey've sent me to collections for paymentI will not pay for services unless they've been rendered