Catholic Store

This order was canceled before shipment and the customer must not have noticed prior to filing complaint Thanks

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept
the business response that my complaint will be closed as resolved.
Regards,
*** ***

Hello,We need a tracking number to see what might have happened to this return shipment.  We have no record of receipt of this return.  If you have the tracking number of your return, please forward it to us so we can trace this shipment.Thank you for your help,[redacted]

We have not received this return.  We double checked our warehouse to see if it has been received however, we have not.  Does the customer have a return tracking number to see where it might be?  Also, was the return insured?  We can't offer a refund if we don't receive the...

return merchandise. Thank you.

This order was a pre-order item of which the customer did not understand.  We are sellers of many upcoming and rare items and not all items are immediately available especially when they have not yet been released from the manufacturer.  This customers items have all been shipped for this...

order.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my...

issues and/or concerns in reference to complaint #[redacted], I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
 
Regards,
[redacted]
I

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #...

[redacted]. Please add your rejection comments below. 
 I'm grateful that I was finally sent a proper tracking number. However, my issue is that I paid extra for expedited shipping when I purchased my order on 3/10 because the items I purchased were for a fundraising event on 3/18. The fundraising event is long since over and now my team and I have gone back to our homes which are not located in Dallas where the items I purchased are scheduled to arrive. To remedy this situation I would either like to be reimbursed for the cost of the shipping, or have Online Catholic Store pay to have the items I purchased shipped to my home in Georgia.
Regards,
[redacted]

Order shipped via [redacted]. Thank you.

This issue is not related to a return or damage occurred in transit.  It is a warrantee issue with the manufacture and should be taken up with them. Thank you.

This order has been refunded in full.

Not a vaild complaint, remove our business from your system.

Depending on the customer's bank, it could a little while for the credit to be posted.It should be posted by now.

We have refunded all shipping costs as requested.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by...

choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

The remaining items for this order were canceled and the customer was refunded any amount due.