Central La. Home Health Care, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my
complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am available Oct 19th at anytime during the day Please advise if this date will work for you and provide a time
Regards,
*** ***

The manufacture has concluded there are no defects . As a one time courtesy to the consumer the manufacture will offer material replacement . Also a a one time courtesy McSwain will offer labor replacement . The consumer must stay with  the same manufacture . If they reselect  they are...

responsible for any price upgrades , or we can reorder same material at no cost   .11/15 Mr was provided with this information and he said he would call us back . [redacted]

Good morning , This  was all resolved yesterday per our carpet installation manager he was there yesterday .  Thanks  Debby D[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
There was damage that was definitely caused to my shelves and the inconveniences experienced during the install with the delays and the delay in picking up my old carpet and padding for months are the reasons I believe I deserve an adjustment to my bill
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I would like to know if there's anything that's going to be done to address the damage to my homej
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I need it to be later in the afternoon because I arrive home from work around 8 am.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Revdex.com,I got a notification that you got no response by me that the issue has been resolved, that is because it is still ongoing! They had to come out and tear old floor up and put another , still not finished![redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
That day/time works for me.
Regards,
[redacted]

I called Richard today and he didn't answer so I left a message and asked him to call me back.

Job was completed . I also left a message to follow up. Thank you  [redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted].I would like to clarify that although McSwain did come and haul the carpet and padding from our outside deck, it was my husband and I who were forced to do the laborious task of removing it from our great room due to not being able to get any kind of response from McSwain, even after multiple attempts by phone, and by visiting the store personally.Although McSwain stated the credit would be processed the afternoon of September 1st, as of today, September 3rd, the credit to Discover has not yet been submitted.     Please advise when the credit will be submitted, and the substantiating Reference Number associated with the transaction.   Thank you.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Tammy, I left you a voicemail last night- you must not have gotten it. In my message I said that october5th is fine but I need them to come after 3 pm. Thanks.
Regards,
[redacted]

more material was needed and is now scheduled to complete 7/25 .

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and...

compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The customer is aware the carpet came short from the manufacture . It has been ordered and it will take about 10 business days .