Central Portfolio Control, Inc

We had previously sent a letter to Mr [redacted] in May of 2016 showing the account paid in full. We are not sure why it was not received. After receiving the Revdex.com inquiry from Mr. [redacted] we sent another letter showing the account paid in full to Mr. [redacted]. Mr [redacted] has received the 2nd letter.

Central Portfolio Control has read the Customers Statement of the Problem.  Based on the information provided we will not be contacting Darniece [redacted] in the future. Central Portfolio Control  apologizes for any inconvenience that might have been encountered.

Initial Business Response /* (1000, 5, 2016/02/18) */
Central Portfolio Control has previously sent two letters in February 2016 stating the account is paid in full. We have sent one more today February 18,2016.
The letter that we sent today will be the last letter we send regarding this...

matter.

It is a bit difficult to understand what Ms. [redacted] is trying to say in her correspondence to you. We did send her a letter on March 6, 2018 notifying her that an account in her name had been placed with our office for collection. In any event we have closed the file and returned it to our...

client. In addition we have notified our client of her contacting the Revdex.com.

Initial Business Response /* (1000, 5, 2015/09/22) */
Central Portfolio Control will honor Ms. [redacted]'s request and will not be contacting her on this matter in the future.--(internal account # ending in [redacted]) The file is closed in our office and our client will be notified.
Initial Consumer...

Rebuttal /* (2000, 7, 2015/09/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you

Initial Business Response /* (1000, 6, 2016/01/07) */
Central Portfolio Control sent a validation notice to Mr. [redacted] on 12/11/2015 notifying him that the account had been placed with us for collection.
Our client had previously placed his account with another agency for handling. Our...

client subsequently recalled the account from the previous agency and placed it with us handling.
Central Portfolio Control will honor Mr. [redacted]'s request and will not be contacting him in the future in regards to this matter. We are closing the file and returning it to our client.
Initial Consumer Rebuttal /* (2000, 8, 2016/01/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/01/11) */
Central Portfolio Control acknowledges Ms. [redacted] request for no phone calls. There will be no further calls made by CPC.
In addition Central Portfolio Control apologizes for any inconvenience that Ms. [redacted] may have encountered.
Initial...

Consumer Rebuttal /* (2000, 6, 2016/01/11) */

Initial Business Response /* (1000, 5, 2015/09/02) */
As Mr.[redacted] is disputing the debt Central Portfolio Control will honor his request and close the account. We will not be contacting Mr. [redacted] regarding this file in the future.
Initial Consumer Rebuttal /* (2000, 7, 2015/09/02) */
(The...

consumer indicated he/she ACCEPTED the response from the business.)
To whom it my concern,
I do accept the response from the business in stopping to contact me and harassing me, for a fraudulent debt that they claimed that they had on me. I did research on this company and they have over 100 complaints filed against them. I hope you take a close look at this company and the way they are doing business. It is dishonest and downright wrong in the way they operate.
Thank you so much for your time and assistance. I am in the Military and I deploy a lot, and if this situation would have arisen during one of my deployments, it would have had a greater impact on me and on my family. Deployments are hard and stressful, and the last thing you need is for some irresponsible company to start harassing you about a fraudulent claim that they have.
Thank you again for your time and assistance.
Sincerely,
[redacted]
SOC [redacted], [redacted]
NSW ST-17/ TE Charlie LCPO
[redacted].[redacted]@navsoc.socom.mil
PS. I have attached a copy of my Military Tuition Assistance Government Paid Authorization, for your review.

Initial Business Response /* (1000, 5, 2015/07/20) */
Central Portfolio Control will no longer be placing phone calls on this matter. We will order an itemization and once it is received we will forward it to Ms.[redacted] at the address she has provided the Revdex.com.

Initial Business Response /* (1000, 5, 2015/08/26) */
The date of service for this account was June 16,2007 which is less than the 10 years that Mr. [redacted] mentions.
In any event Central Portfolio Control will honor his request and will not be contacting Mr. [redacted] in the future regarding this...

account.

Initial Business Response /* (1000, 5, 2016/02/27) */
Central Portfolio Control was attempting to reach another individual and apparently had a wrong number. That number will not be called again. We apologize for any inconvenience that Ms. [redacted] may have had.
Initial Consumer Rebuttal /* (2000,...

7, 2016/02/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/10/16) */
Per Ms. [redacted]'s request Central Portfolio Control has noted her file as to no calls to her place of employment. In addition we have noted her request for contact via mail only. We apologize for any inconvenience that Ms. [redacted] may have...

encountered.
Initial Consumer Rebuttal /* (2000, 6, 2015/10/16) */

As the account is disputed by Ms. [redacted] Central Portfolio Control will not be contacting her in the future. We apologize for any inconvenience that Ms. [redacted] may have encountered.

Initial Business Response /* (1000, 5, 2016/02/11) */
Central Portfolio Control will honor Mr [redacted]'s request and will not call the phone # ending in [redacted] in the future
In addition Central Portfolio Control apologizes for any inconvenience that Mr. [redacted] may have experienced.
Initial Consumer...

Rebuttal /* (2000, 6, 2016/02/11) */

Initial Business Response /* (1000, 5, 2015/11/05) */
Central Portfolio Control will honor Ms. [redacted] request and will not be in contact with her. We have closed the file as of today.
Initial Consumer Rebuttal /* (2000, 6, 2015/11/05) */

Central Portfolio Control apologizes for any inconvenience that Ms. [redacted] may have encountered. We will honor her request and will not be contacting her again.

Initial Business Response /* (1000, 5, 2015/12/07) */
A file was place in our office on 11/5/2015. When the file was placed it had three phone numbers attached to it. Once we realized one of the numbers was incorrect we disconnected the number so no future calls would be made to it. Central...

Portfolio Control apologizes for any inconvenience Ms. [redacted] may have encountered. The account has been resolved and we will not be contacting her again in regards to this matter.
Initial Consumer Rebuttal /* (2000, 6, 2015/12/07) */

Initial Business Response /* (1000, 5, 2015/06/05) */
A file for another individual was placed with our office.The phone # [redacted] was included with the file.We have subsequently taken the # off the file as it is a wrong number.
We will not be contacting Ms [redacted] again, and apologize for...

any inconvenience she may have encountered.

Central Portfolio Control will honor Ms. [redacted]' request and not call her  place of employment in the future regarding the account we presently have in our office.

Initial Business Response /* (1000, 5, 2016/01/21) */
We received a file for Ms [redacted] on November 3, 2015 and have spoken with Ms [redacted] once. We did not call her 5-8 times per day as she stated.
Mr. [redacted] never said it will be settled in court if Ms [redacted] did not pay. Nor did he threaten to put...

a judgment on her pay and take the monies owed. In addition Mr.[redacted] never said it was urgent that Ms [redacted] call back before other means are sought for this debt and Ms [redacted] was served.
That being said Central Portfolio Control will honor Ms [redacted]'s request and will stop calling her. The account has been closed in our office. Central Portfolio Control will not be checking anything on her credit in the future.
Initial Consumer Rebuttal /* (2000, 7, 2016/01/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept the response to close my account. But can provide phone documents showing their calls daily and messages if needed.