Chartwell Glacier Ridge Retirement Residence

We Stand By Our Statement to Get the Work Done This MonthTell us why here

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is agreeable I have agreed to accept $in lieu of replacing the work that they had done Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]This of course does not resolve the issue at this timeI met with the owner over a week ago and I thought he agreed to replace the work in question, plus give me an estimate on other sections that need new concrete Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Being on the list for over months to resolve a complaint filed over a year ago does not begin to resolve the complaintWhen redoing unsatisfactory work, one should be at the top of the list of a company Regards, [redacted]

On behalf of the business I apologize for the delay in responding to your complaintWe have great pride in our services and strive to satisfy our customersAs such I ask that you contact me at or so that we can discuss the contents of your complaint and work together towards achieving a mutually agreeable solutionThank you for your patience and understanding[redacted] Owner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I am rejecting this response because since then, the company has contacted me to propose a cash settlement, which I have agreed to Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will continue to reject until solution is completed Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.It has been over weeks since this was supposedly "resolved." Revdex.com advised that I give the company days to complete, and I have waited twice that Resolving this is clearly not a priority for this company Subsequently, I will not consider this resolved until the work is completed Regards, [redacted]

On behalf of the business I apologize for the delay in responding to your complaint. We have great pride in our services and strive to satisfy our customers. As such I ask that you contact me at [redacted] or [redacted] so that we can discuss the contents of your complaint and work together... towards achieving a mutually agreeable solution. Thank you for your patience and understanding. [redacted] Owner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I potentially hear progress, but have to formally reject until the company proposed resolution is actually complete and the quality of the work approved Regards, [redacted]

We Have Seal Their Driveway and Plan On Sealing It Complimentary Until Customer is Happy

We Are Finishing a Job and Will Be Doing *** *** *** *** *** ***

We Would Like to Set Up a Time To Meet With The Customer and Discuss a Remedy For The Issues

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, the company has made it clear that fixing a previous job is not a priority Resolution from them has now gone from sometime this week or next, to sometime this month This is not a serious attempt to resolve the issue or there would be a specific date set, and the job completed Seems like SOP for any reasonable company
Regards,
*** ***

We, are open to working with Mr*** in resolving his issues with our company. We have made attempts to resolve the issues, he has decided to stop communication with us.We consider this case closed unless he will open communication us.Thank You
*** ***

We Have Met With Mr*** and told Him we are going to Take out the piece in Front of the Garage Door and he agreed we are working with Him on driveway

We are Still Talking With *** About His Issues with our work and are hoping to resolve this problem

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Although I appreciate the owner now desiring to set up a meeting, that in and of itself does not yet resolve the matter I will look forward to such an onsite meeting to determine their remedy, and if acceptable, and after acceptable completion, I will then consider the matter resolved
Regards,
*** ***

We Have *** *** in the on the List We will Call When We Get To Him

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] This is my final response on this complaint(***). I contacted the company after receiving their e-mail last yearWhile on the phone with the office manager I listened to him talk with *** R*** on a cricket type phone so I could hear both sides of the conversation. MrR*** clearly stated that it would cost him more then the balance I still owed from the original bid and he wasn't interested in coming out and finishing the work. At that point I made the decision that I would never do business with Affordable Paving again, even if they offered to come out and finish the work for freeThere was a definite lack of professionalism and integrity within the business. I consider this case closedI WILL NOT consider changing any part of my rating. *** ***
Regards,
*** ***