All new stuffing with ridiculous. New mandatory rules including a 2 hour class on smoking cessation and HIIV..if you can attend anywhere else, you should go there first... They have made these new rules for anyone receiving treatment even if you have been in there program for years!
If you have insurance and can attend anywhere else do it. Since they have changed staffing, they require a 2 hour meeting on. Stop smoking even if you don't smoke and also on HIV period ridiculous new mandatory. Requirements requirements that have nothing to you with.
Substance abuse.!
This is just a scam company to meThey lie to people that they are carpet cleaners but only source out the company to have it cleaned for themThey are not reputable and will advise those who want their carpet, upholstery and mattresses cleaned to call companies that clean them for a livingBoss Optima don’t even pay those they delegate to do the job for themThey are just robbing Peter to pay PaulCustomers and Service providers beware!
I have been using this company for a lot of years nowAnd I have always been happy with what they have done for me I have an older carpet so its got some miles on it, but they always seam to get a good result for me I think they are a little higher on the price point ,but I think the job they do is worth the price
My stains came back the day after the "are you satisfied" callI contacted the technician who told me to let him know if I had any issues, but he was busy and never got back to meSo I called BO and was told that the guy I needed to talk to was out until MondayThey took my number and said he'd callNo one ever calledI've now been calling them for over a week and it rings, then goes to hold music, and then I get an answering machineI have left multiple messagesThis feels like a MAJOR scamWill change rating if anyone ever calls me back
Im a private carpet cleaning companie who was hire to do a cleaning job I have to hire personel to complete the job as well as renting a scalpfolder to go feets high they are a Horrible Companie they should get out of business I have been waiting more tha weeks for my pyment At first they call me a milion times and now a cant comunicate with anyone , specially Mike the fraudulent person who stated that I was gpong to get payd rigth away I have recorded phone calls and text to prove how delincuent this people are
I have been using Boss for years and they have always done a great jobVery reasonable, techs are on time and very thoroughNever any hidden charges like other companies
Their workers did an amazing job at cleaning our carpets and upholstery They were efficient and easy to deal with My only complaint is that the office staff didn't send us a receipt for the work until I called them twice to ask for it It was supposed to be sent to me immediately
If I could give no stars I would but the one star is soley for [redacted] who tried to make things right after Mr*** lied repeatedly to me They are a ripoff company that charges you double what the cleaning company that showed up said they were cleaning my rug for In short, Mr*** lied about who the company was that showed up at my door unannounced with Mr [redacted] name and not mine but my address When I called that company's home office they informed me they had never heard nor trained with Optima as Mr*** had told me I also found out when Mr*** called that company after I tried to figure out what was going on, he told them not to show me their invoice (too late!) That company's charge was only $while Boss Optima charged me (even before the cleaning) $ Mr*** also lied, as does their website, that the services they provide are "unique" yet the company who came out outlined exactly the same process While I believe [redacted] is an honest person her employer is not Lying internet company that doesn't do anything but marketing STAY AWAY!
I have used this company times and I have been very impressed with their service I have used a lot of carpet cleaners and by far this company has gotten me the best resultsI recommend them
I am a local subcontractor here in Houston TXI was called from boss optima to do a few jobs for themThey didn't pay me for all jobs It took them over months to pay for one job out of all done in weeks Eventually after months I got other checksI contacted a quite few times and all they want me to do is give me more work, I refuse to work for themI contacted the number, their email their message number And all they keep saying is they apologize they have 1000s of overflow jobs and are behind They owe me from4/11/costumer name Sheila coward 4/13/costumer name Elaine 5/25/ customer name [redacted] 6/07/costumer name [redacted] All jobs were at least one hour awayIt's been month now since the first job and they are doing nothing To make sure I get paid
The first attempt to come on the appointed day was a disasterNo one called or showed upI felted I had been playedEspecially after I prepaid to hold my appointment After talking to the management we set up another date with a small compensation for all the stressIt was all worth it when the man came on time, very friendly, and he was very good at his jobIt ended up to be a positive : )
Great companyI was able to call them and have someone out at my place the same day to perform the serviceThe representative that arrived was professional and courteousHe did an amazing job
I did jobs for the company always promising payment through paypal upon completion of jobThe first Jobs I was paid within the weekI am still awaiting payment for the last job Dated 5/30/for $I have spoke with them at least once a week always with the answer I am processing your payment through PayPal wedI have yet to be paid and continue to be told I willVery Unprofessional and even hung up on me on two occasions
I worked and completed carpet cleaning and tile grout jobs for Boss Optima/Ultra, to their customers satisfaction based on a rating scale of to last year I received 9s and 10s as I was told by [redacted] *** [redacted] wanted me to become a partner since I did so well of a job for themI had to purchase uniforms and magnets( for my van) costing me $totalI did jobs as a partner for BossI was told by [redacted] that he was ending our partnership because of a customer complaint because I used a portable carpet extractorHe said I would be paid all back pay due to me.I was shorted on jobs on February 26th and 27thAlso the I still have not been paid for the last jobs I did for them in Fremont Ohio on May Also they had enough nerve to ask me to do another furniture cleaning job for them last Friday June 15th yet I have not been paid what is owed to meThis company uses other contractors like me all to their advantage they have no regard as long as you can
I paid for carpet cleaning They did not show up during the appointed time window -or at all I called and was told they would call the technician and call me right back They did not call me right back, and when I called them again hour later, they still had no answer I immediately cancelled my credit card payment for the service and told them I was very disappointed in their lack of follow through I would not recommend this company at all
Technician was greatDid a very good job and really took his time to make sure he covered all of carpetAlready had a neighbor comment that it looked like new carpet(over yrs old)Will definitely use this service again and will recommended it to others
They arrived on time, moved the area rugs and furniture professionally, and cleaned or carpets really wellWe were able to return furniture to the carpeted areas the next day
All new stuffing with ridiculous. New mandatory rules including a 2 hour class on smoking cessation and HIIV..if you can attend anywhere else, you should go there first... They have made these new rules for anyone receiving treatment even if you have been in there program for years!
Substance abuse.!
This is just a scam company to meThey lie to people that they are carpet cleaners but only source out the company to have it cleaned for themThey are not reputable and will advise those who want their carpet, upholstery and mattresses cleaned to call companies that clean them for a livingBoss Optima don’t even pay those they delegate to do the job for themThey are just robbing Peter to pay PaulCustomers and Service providers beware!
I have been using this company for a lot of years nowAnd I have always been happy with what they have done for me I have an older carpet so its got some miles on it, but they always seam to get a good result for me I think they are a little higher on the price point ,but I think the job they do is worth the price
My stains came back the day after the "are you satisfied" callI contacted the technician who told me to let him know if I had any issues, but he was busy and never got back to meSo I called BO and was told that the guy I needed to talk to was out until MondayThey took my number and said he'd callNo one ever calledI've now been calling them for over a week and it rings, then goes to hold music, and then I get an answering machineI have left multiple messagesThis feels like a MAJOR scamWill change rating if anyone ever calls me back
Im a private carpet cleaning companie who was hire to do a cleaning job I have to hire personel to complete the job as well as renting a scalpfolder to go feets high they are a Horrible Companie they should get out of business I have been waiting more tha weeks for my pyment At first they call me a milion times and now a cant comunicate with anyone , specially Mike the fraudulent person who stated that I was gpong to get payd rigth away I have recorded phone calls and text to prove how delincuent this people are
I have been using Boss for years and they have always done a great jobVery reasonable, techs are on time and very thoroughNever any hidden charges like other companies
Their workers did an amazing job at cleaning our carpets and upholstery They were efficient and easy to deal with My only complaint is that the office staff didn't send us a receipt for the work until I called them twice to ask for it It was supposed to be sent to me immediately
If I could give no stars I would but the one star is soley for [redacted] who tried to make things right after Mr*** lied repeatedly to me They are a ripoff company that charges you double what the cleaning company that showed up said they were cleaning my rug for In short, Mr*** lied about who the company was that showed up at my door unannounced with Mr [redacted] name and not mine but my address When I called that company's home office they informed me they had never heard nor trained with Optima as Mr*** had told me I also found out when Mr*** called that company after I tried to figure out what was going on, he told them not to show me their invoice (too late!) That company's charge was only $while Boss Optima charged me (even before the cleaning) $ Mr*** also lied, as does their website, that the services they provide are "unique" yet the company who came out outlined exactly the same process While I believe [redacted] is an honest person her employer is not Lying internet company that doesn't do anything but marketing STAY AWAY!
I have used this company times and I have been very impressed with their service I have used a lot of carpet cleaners and by far this company has gotten me the best resultsI recommend them
I am a local subcontractor here in Houston TXI was called from boss optima to do a few jobs for themThey didn't pay me for all jobs It took them over months to pay for one job out of all done in weeks Eventually after months I got other checksI contacted a quite few times and all they want me to do is give me more work, I refuse to work for themI contacted the number, their email their message number And all they keep saying is they apologize they have 1000s of overflow jobs and are behind They owe me from4/11/costumer name Sheila coward 4/13/costumer name Elaine 5/25/ customer name [redacted] 6/07/costumer name [redacted] All jobs were at least one hour awayIt's been month now since the first job and they are doing nothing To make sure I get paid
The first attempt to come on the appointed day was a disasterNo one called or showed upI felted I had been playedEspecially after I prepaid to hold my appointment After talking to the management we set up another date with a small compensation for all the stressIt was all worth it when the man came on time, very friendly, and he was very good at his jobIt ended up to be a positive : )
Great companyI was able to call them and have someone out at my place the same day to perform the serviceThe representative that arrived was professional and courteousHe did an amazing job
I did jobs for the company always promising payment through paypal upon completion of jobThe first Jobs I was paid within the weekI am still awaiting payment for the last job Dated 5/30/for $I have spoke with them at least once a week always with the answer I am processing your payment through PayPal wedI have yet to be paid and continue to be told I willVery Unprofessional and even hung up on me on two occasions
Had my mattress cleanedThe results were way better then what I was expecting
I worked and completed carpet cleaning and tile grout jobs for Boss Optima/Ultra, to their customers satisfaction based on a rating scale of to last year I received 9s and 10s as I was told by [redacted] *** [redacted] wanted me to become a partner since I did so well of a job for themI had to purchase uniforms and magnets( for my van) costing me $totalI did jobs as a partner for BossI was told by [redacted] that he was ending our partnership because of a customer complaint because I used a portable carpet extractorHe said I would be paid all back pay due to me.I was shorted on jobs on February 26th and 27thAlso the I still have not been paid for the last jobs I did for them in Fremont Ohio on May Also they had enough nerve to ask me to do another furniture cleaning job for them last Friday June 15th yet I have not been paid what is owed to meThis company uses other contractors like me all to their advantage they have no regard as long as you can
I paid for carpet cleaning They did not show up during the appointed time window -or at all I called and was told they would call the technician and call me right back They did not call me right back, and when I called them again hour later, they still had no answer I immediately cancelled my credit card payment for the service and told them I was very disappointed in their lack of follow through I would not recommend this company at all
Technician was greatDid a very good job and really took his time to make sure he covered all of carpetAlready had a neighbor comment that it looked like new carpet(over yrs old)Will definitely use this service again and will recommended it to others
Boss did a great job cleaning 10 large area rugs.
They arrived on time, moved the area rugs and furniture professionally, and cleaned or carpets really wellWe were able to return furniture to the carpeted areas the next day