Chef's Best Gourmet Foods

Check was sent out yesterday June [redacted] and she should be receiving it this weekPlease update us

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have not received a check In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They have told me this several times, and never did anythingI don't want anymore of the horrible steak I am leaving the [redacted] for the weekend so if they come they need to come before that , I will try the chicken or money back [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We apologize the customer didn't have a great experience and that is unexceptable, we are committed to 100% customer service and we make sure we drop an entire case of fresh food on or before

We have been in contact with the customer and have advised her she will be receiving a full refund by the end of next weekWe apologized to her that it wasn't as quick as she would have liked it but she can rest assure a full refund is on its way

We are extremely sorry to hear you had an issue with one of our products, we deliver thousands of cases of food a month with a tremendous satisfaction ratewe understand that problems may arise and thats why we stand by our products 100%! We wish we were contacted first so we can have addressed the
issue right away and sent out a brand new case of steaks...we are more than happy to issue half the money back if that satisfactory for you and again we deeply appologize for any inconvinence this may have cause you

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** FYI: the company DID NOT inform me that a check would be sent in another week I was informed that it would take 4-weeks I wanted to clarify their statement

As we expressed in our last email if a customer refuses customer service which is our policy there is nothing further we can offer we do not offer cash refunds as stated on their signed receipt

We 100% sent a check and maybe due to the holidays there is a delay! Once the check clears we will send proof

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I haven't received my reimbursement of 100$
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Still awaiting response from customer service department
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received a check
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

we are sorry to hear that our customer had an issue with one of our products, as we strive for perfection we understand there will be issues that arise therefore we stand behind our product 100%We do offer a day cancelation but there are conditions as stated in the signed receipt stating the
package has to be returned as it was received and you cannot eat any of the food, in the clients case they ate some of the food and while we are trying to make it right for them they are refusing our customer servicewe are sorry we do not offer refunds due to the fact that food is a perishable item and cannot be resold we are however happy to drop off new food in place of the original order

We appplogize about the delay I was not aware a check was not sent out and will send one out fist thing in the morning

we will have our customer service department reach out to youPlease contact us during business hours

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:
I still have not received a checkI do not believe the company sent one.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We apologize the customer didn't have a great experience and that is unexceptable, we are committed to 100% customer service and we make sure we drop an entire case of fresh food on or before 8/**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

A check has been sent

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.*** *** ***
*** *** *** *** *** *** **
*** ***
*** *** *** *** * *** *** *** *** *** *** *** *** * ***I finally got the check today.Thank you
Sincerely,
*** ***