Cherry Creek Hardscapes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me He did a good job of repairing the concrete and he colored that section Once he applies stain to the rest of it that will improve the overall appearance Thanks Sincerely, [redacted]

I apologize for the late responseI need to get all of my receipts together to show how much money I have paid for the projectI'm only waiting on one more the concrete for deliveryWhen we started the project there was more added to this project than what I had bid it out to do we extended the wall 5on each side and that of a deck to the top I just want you to take this in consideration

Complaint: [redacted] I am rejecting this response because:The owner is a liar and a cheatThe only reason he refunded our money was because we started the small claims processWe should have listened to our attorney who, from the get go said to just take him to court, but [redacted] always had an excuse or told us "the check was in the mail." So week after week we kept bugging him for our money back and gave him multiple opportunities to pay [redacted] has been taken to court for similar issues multiple times under multiple business names to our knowledgeIt just comes down to that he is a lair and a pretty poor human beingEven his Revdex.com response about 'minimum order for concrete' does not make sense or apply to the situation Sincerely, [redacted]

We installed the caps on the sitting bench and is completeIf the ***'s need anything else done we will gladly do itWe apologize for the Mason part of the job taking longer than it should

We are working on the project nowWe are trying to finish as soon as possible

Complaint: [redacted] I am rejecting this response because: the business said they would contact me by the end of the week, they have not and my required time to respond (days) is up today This has been going on for almost a year The business contacts me (occasionally) and always says the same thing, but never shows up If I had the money i'd have the entire concrete they poured removed and redone, it's that bad Sincerely, [redacted]

I am reviewing the contractI will refund any money for work not completed thank you

Complaint: [redacted] I am rejecting this response because: poor quality of work and the extra cost the customer has incurred because of contractor's inability to meet his promises Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 12, 2015/10/28) */ Settling of the concrete around the house was because of poor compaction by the builderThis is a new home so it's common for sending to happen around the homeI will replace section of sidewalk where settled this month of November thank you Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/10/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) The settling resulted from improper drainage of the downspout under the concreteI had to work on this myself secondary to erosion from the downspout as wellThe finish of the concrete is not satisfactory either [redacted] did come out, months after he said he would, and reapplied the xylene, but did a very poor job and said he would come back and correct it (bubbles and white marks) and has as of yet not done that eitherIf this is not done in November, as he stated it will be in his response, I plan on filing a small claims report and seek monetary damages for the workPictures have been taken and the file is ready to fileI like ***, but his business ethic is horrible when he repeatedly states he will be there to correct and repeatedly does not do so Final Business Response / [redacted] (4000, 25, 2015/11/25) */ Hello ***I will be out there this coming week to demo inform the sidewalkAlso will let you know what day I can pour thank you Final Consumer Response / [redacted] (4200, 27, 2015/11/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) We'll see, I have been promised this exact same thing on no less than separate occasions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I haven't received a refund yet !!! If [redacted] cherry creek hardscape gives me a refund for work not completed !! But he must pay me !!!! Sincerely, [redacted] ***

Initial Business Response /* (1000, 10, 2015/11/22) */
is half of the total amount The contract includes a patio, sitting wall and a free standing wall for grill areaWe were several days behind in starting the project due to weeks of rain in the SpringI had all the materials
delivered, the day we showed up you stated you didn't want us to Start the projectI told you we were behind you and that we had a contractYou asked that I sign a new agreement to finish the project with in daysShouldn't have signed a new contract but I didOn the 12th day we completely finish the patio all we have left with two more days of work to finish up the sitting wall and the freestanding wall which materials were on siteYou asked me not to come back to your property at this point you only gave me half down the entire project
It was your decision for me not to finish the project so therefore you voidedthe contract and any warrantyAt that point I had spent more money than the The deposit you gave me I actually lost money on this dealI paid for all materials and labor My belief is you were trying to get the work done for a lot lessYou mentioned to me that you had saved for several years to put this project together.I found you to be a person with little means you also called my supplier to see how much I paid for the materials found that very oddYou also say that I'm flying under the radar you have not contacted me call me email me or text me in over three monthsThis is the first time I hear from you since September it's been about three months since the last time I talk to youWhat you're really trying to do is get this project done for free and you're trying to make me look badSo no I will not refund you any money if you want me to finish up the project I will do so but you had to pay me the balance

Complaint: ***
I am rejecting this response because: he hasn't contacted me, he's told me he would contact me before and never has I don't need him to tell me he's going to "contact me" I need him to honor his warranty and repair his poor quality work

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this delay is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11248470, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 11, 2015/09/09) */
See more info from business

The money was mailed backSorry, for the inconvenience all concrete dilivery companies in Denver stopped delivering in evergreen except for one and they only dilivery on SaturdaysOur estimator us new and didn't know that there's a minimum of yards plus

I will be in contact with the customer so that we can look at the sidewalkThanks

From: *** *** [mailto***@yahoo.com] Sent: Friday, August 19, 9:AM To: *** *** Subject: *** *** Thank you *** for letting me come back to your home and doing the concrete repair *** *** Sent from my iPhone

Complaint: [redacted]
I am rejecting this response because: poor quality of work and the extra cost the customer has incurred because of contractor's inability to meet his promises . 
Sincerely,
[redacted]

I repaired the step at mr [redacted] home. Is we get more separation in the step I will replace it.