Chimney Sweeps

To whom it may concern; I am very sorry that you received materials on your doorstop that violated you desire not to be solicited toWe outsource our flier distribution to another company so I will be contacting them immediately and reinforcing with them that they are not to deliver fliers to signs that have a No Soliciting signThat is there policy so perhaps it was ignorance or just human error that you got a flier, however I will make it gets handledThank you for bringing this to my attention, we rely on homeowners like yourself to let us know when an error has been made so we can get it correctedRest assured I will make sure it gets resolvedWarm wishes, [redacted] Chimney Sweeps, Inc

Chimney sweeps came out for me last week during the recent rains while it was poring to fix my chimneyMy roof was leaking and they fixed it on the spot I had neglected my chimney and due to heat, rain and general everyday wear was in desperate need of quick repairsBRAVO Chimney Sweeps!

Dear Mr***; I certainly am sorry that you felt the need to go through the Revdex.com to resolve this especially since we have been in touch several times by phone recently and I informed you that we were going to install the smoke guard at no additional cost to youI'm sorry that the glass doors were thrown out unfortunately glass replacement is not something we have any expertise in and I have never heard of anyone replacing the glass pains themselves only replacing the entire glass door unit so I can not speak to whether it is possible or to what cost something of that nature would be At this point I can only say what I said when we talked a few days ago and that is that were addressing this smoking issue at no additional cost to you and I have high hopes that the smoke guard will resolve the issueAs every chimney is different in design and makeup sometimes unforeseen issues ariseIt is true that the chimney was not designed to need glass doors and the fact that it started smoking when they were removed is an original design or construction malfunction not an error in judgment on our part***ver we are taking responsibility for it and installing the smoke guard and no cost to youI hope you are satisfied with the results, I can assure you we will do whatever is in our power to ensure you are Best Wishes, [redacted] Chimney Sweeps, Inc

I thoroughly enjoyed my experience with chimney sweepsThey were prompt, courteous, friendly, and very professionalTheir services were very affordable, and I would recommend them to everyone I know, who needs an inspection, cleaning, or repairs done to their chimneysI also love the fact that they are family owned, and operated

To whom it may concern;I was surprised to receive this report as Mr [redacted] and my company have been addressing his concerns well prior to this notice and in fact I have been trying to reach him every night for the past four days, and unfortunately have been unable to reachMrs *** was present during the time of inspection/work and certainly appeared to be an intelligent women capable of making rational decisions and for our technicians to assume anything else would have been an insult to herMr [redacted] suggests that we only provided verbal recommendations and then presented a final bill which is not what occurredI have Mrs***'s initials okaying the work with exactly what was needed and exact prices broken down by each repair prior to anything being done as well as her full signature of satisfaction with the completed workAdobe is a material that experts in the field as well as Chimney Sweeps, Inc recommend have water repellant applied to often (some experts even recommend every 3-years)We use a specially designed elastomeric adobe sealant which allows the adobe to expel water vapors trapped inside without allowing further absorption of moistureIt is a highly rated quality material that requires a contractors license to obtain and is ordered from back east at great expense and is the only thing we use because it doesn't do the damage to adobe that other typical sealants do.The crown repair done to the top of the chimney is a vital repair as water was entering the chimney itself and causing internal damageWhat Mr [redacted] refers to as "smearing goop" is in fact a delicate process of restoration and repair with highly expensive and complex cements and sealants; industry rated materials acquired at great expense from back eastThe chimney having been built in and never sealed, repaired or properly maintained was indeed leaking and the damage was evident upon inspection after years of exposure to the elements.Mr [redacted] also seems to be under the impression that we are responsible for the large number of broken tiles on his roof which is not the casePrior to the full inspection our technicians noted the broken tiles and made Mrs [redacted] aware both verbally and on our written condition report which breaks down in depth the state of the roof and the many broken tiles we found during the course of our inspection.In speaking to Mr [redacted] I have already granted him a full refund upon the return of the Heat Reflector which they decided they did not wantAs far as his estimation of our material cost his figures are are well below our actual cost, but in seeking a quick resolution Chimney Sweeps, Inc would be willing to refund (after the $for the Heat Reflector) an additional $which would be a total refund of $Chimney Sweeps, Inc

I was extremely impressed with how fast and efficient the cleaning was

Exceptional service, really made me and my husband feel safe and were very patient and courteous when explaining what they found to usPlus the top and hat and tails really pleased usWe had a cleaning and a chimney cap all high quality and at reasonable priceWe will use them again next year

The guys from the chimney sweep came out they were on time, very nice, respectfulAnd I will recommend they to all my friends

I received their $service The guys were very professional, arrived on time, and did not try to sell me a service I did not need

The professional from AN Roth (Josh) was prompt and effective in correcting my air conditioning problem I would highly recommend AN Roth to anyone in need of their services

I have used Chimney Sweeps every year since 1997, I saw a not so great review on Yelp and totally disagreeIt was stated that Chimney Sweeps calls their customers too muchThat isn't soThey call once a year to see if I'm ready for my safety inspection and cleaning, which I always amThanks to their professionalism and courtesy I will always remain a loyal customer!

We have used A N Roth Company for our heating and air conditioning needs for over ten years Their employees have always been polite and friendly and have answered any questions we may have regarding our heating and air conditioning units They have come out in the evening when our air conditioner wasn't working and fixed our problem In my opinion they are the best! Sincerely, A.T

I had not ever cleaned my chimney when the Chimney Sweep company calledThe gentleman I spoke to on the phone was kind, and when they swept there was quite a bit of build upI felt the price of $very reasonableI would recommend having them service your chimney if it has been a while since it's done

Nick performed the Winter cheon our furnace today He's also completed these seasonal check-ups previouslyWe really love his dedication and professional knowledge and know how when he's been here beforeHe spotted a very signifiant problem with our AC exterior wiring and fixed that immediately when he was here to complete the Spring check-upWe really respect A.N Roth for all the help they've given us to give our home a very energy efficient heating and air conditioning system

They quoted me $for a cap, crown, and waterproofingThey said there was "warping and cracking", the rebar was rusting, and the flue didn't close all the wayThe "cleaning" was just running a shop vac around the floor
I had another company (Chim Chiminey Sweep) come out for a second opinionThey said a cap is a good idea, but for $100, not $They said there was no warping or cracking, the rebar was fine, the flue was fine, and waterproofing was completely unnecessary

I was extremely impressed with how fast and efficient the cleaning was.

I had contacted the Revdex.com after I organized for a representative of the company to inspect the chimney and propose a solution. The representative came, inspected the chimney, but proposed no solution (I was not here at the time; the representative spoke with my wife). Thus, it appeared that the business was ignoring my problem after telling me that they would fix it.
Since I submitted the complaint, the business has proposed what appears to be a satisfactory response. I consider the matter closed unless the solution proves unsatisfactory.
Regards,
[redacted]

I am very grateful to chimney sweeps inc. Last week during the rains my roof leaked around my chimney into my home. I had neglected my chimney for many years thinking I only needed a sweep for cleaning. Boy, was I wrong! This is the only company I found to come over in rain. They repaired the mortar at the seam between roof and chimney and saved my home. The repair was under 200$ and very well done. They cleaned and inspected everything as well. Very professional and polite! Thanks Chimney Sweeps Inc. for a job much needed!

Dear Mr. [redacted];
I certainly am sorry that you felt the need to go through the Revdex.com to resolve this especially since we have been in touch several times by phone recently and I informed you that we were going to install the smoke guard at no additional cost to you. I'm sorry that the...

glass doors were thrown out unfortunately glass replacement is not something we have any expertise in and I have never heard of anyone replacing the glass pains themselves only replacing the entire glass door unit so I can not speak to whether it is possible or to what cost something of that nature would be.
At this point I can only say what I said when we talked a few days ago and that is that were addressing this smoking issue at no additional cost to you and I have high hopes that the smoke guard will resolve the issue. As every chimney is different in design and makeup sometimes unforeseen issues arise. It is true that the chimney was not designed to need glass doors and the fact that it started smoking when they were removed is an original design or construction malfunction not an error in judgment on our part. [redacted]ver we are taking responsibility for it and installing the smoke guard and no cost to you. I hope you are satisfied with the results, I can assure you we will do whatever is in our power to ensure you are.
Best Wishes,
[redacted]
Chimney Sweeps, Inc

They cleaned my chimney 4 years ago and the service was good. The problem that I have is the fact that this company has continued to contact me, and now harass me about cleaning my chimney after I have repeatedly requested not to be contacted. The year after my service I asked to not be contacted again. Still every year they call, not just once but over and over. Every year I ask to be taken off the list, still I get called. So once a again this year the hounding phone calls have come in. I am writing this review after just hanging up with a very pushy sales/appointment person who in my opinion was beyond unprofessional. In summary today's experience, I answered the phone call after the caller id announced it was a private caller (usually the company name comes across). When the rep asked to schedule an appointment, I once again decline the service. I politely told him that I have the correct equipment now and clean the chimney myself and don't need their services. The caller informs me that its not about the cleaning but the "required inspection". I inform the caller that I've had a wood burning stove for 20+ years and have never heard of this. I acknowledge that there might be some "code or requirement" that is cited but honestly, since my insurance company doesn't require it nor do any of my firefighter friends bug me about this, it is not something that I'm going to pay for. At this time the sales guy berates me for not getting an "Inspection". I politely tell him no and try to get off the phone with him by telling him I can not afford it. At this point the caller asks me if I know how to inspect a chimney and I am capable of making a visual inspection. He proceeds to tell me I should work for him because at least I would make enough to pay him to "inspect" my chimney. I'm starting to get a little annoyed at this point and express my opinions on the unprofessional way the caller was treating me, a couple of other thing were said and the caller proceeded to hang up. I am thoroughly disgusted in the way this company has proceeded to contact me, even after being requested to stop however, today's experience was completely unacceptable. I would never do business with this company again!