Chimneyguys o/a St. Albert Chimney Sweep

Revdex.com: At this time, my complaint, ID [redacted] regarding Frank Bee Enthas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This company has lied yet again, they have NOT refunded my moneyThis is the 3rd time they have told me they were giving me a refund and failed to do so, I will be filing a fraud claim with my credit card company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding Frank Bee Enthas been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Revdex.com:
after many attempted to get a refund, it appears the company has finally refunded methis issue is resolved, but this buisness still has the worst coustomer service I have ever encountered, and I believe they are running a scam and hope people don't persue a refund to the extent that I have to finally get one.
complaint ID ***
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by GraduationGown.com A Frank Bee Company! regarding complaint ID ***
Sincerely,
*** ***

Ordered Jerry Nozzles, paid $7,immediately and over a two month span only received pcs, but that was like pulling teeth, I had to call every week to see if more were being shipped and all I got from the owner (Craig B***) was he was working on it with more excuses and lies IF YOU VALUE YOUR TIME AND MONEY AVOID FRANK BEE ENTERPRISES

I placed an order for academic regalia on March **, I am a faculty member at a small college and needed regalia to participate in graduation ceremoniesI placed the order and gave the company my deadline of April *** to receive the itemsI received no correspondence from them telling me that this would not be possibleI received the gown within in a few days of the orderAfter the hood had not arrived after the requested date and with absolutely NO communication from the company, I calledTwice I had to leave messagesOnce, I left a message with a man who said he would have Colleen call me first thing Monday, April **...a full days after I thought I would have received it When late afternoon arrived and she had not called me, I called herI was able to speak with her in person and she told me that her records indicated that I HAD received my orderI corrected her and told her that I had only received part of my orderShe then saw to it that my hood was delivered the next dayUnfortunately, I received my hood and thought it was lovelyHowever, I waited to open it fully until I first needed to (today)I wanted to keep in intactThe colors inside are incorrect and I cannot use this regaliaGraduation is tomorrow and I will not be participatingI tried calling them and once again, no answerI inadvertently found reviews of the company on the internet and they are ALL negativeI only wish I had seen these reviews before wasting my time and money with this companyI spent $on this useless garment and am sending my items back and hoping to receive a refund

Customer has been fully refundedWe apologize for the inconvenience but apparently there were some communication issues

Revdex.com:
At this time, my complaint, ID *** regarding Frank Bee Enthas been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,
***

Revdex.com:
At this time, I have not been contacted by Frank Bee Ent. regarding complaint ID [redacted].
Sincerely,
[redacted]

I placed an order on 2-*-16. And now it's 2-**-16 and STILL have not received my order not even a tracking number as they say it has shipped..unacceptable amount of time to wait to receive an order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...

my complaint has NOT been resolved because:

[Your Answer Here]
This company has lied yet again, they have NOT refunded my money. This is the 3rd time they have told me they were giving me a refund and failed to do so, I will be filing a fraud claim with my credit card company.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
At this time, my complaint, ID [redacted] regarding Frank Bee Ent. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
At this time, my complaint, ID [redacted] regarding Frank Bee Ent. has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,
[redacted]

These guys know their stuff! I have never had as thorough a cleaning or inspection on my fireplaces! Two Chimney guys showed up at the end of the day and did an amazing job. They weren't in a hurry to get out even though their day was almost done, and I've never had any company scrub and clean my fireplace as well. They also inspected a wood stove, and took back pics for their installation people as we need some repairs. I will never use another company to sweep my chimneys again! Awesome service, professional, friendly, knowledgeable and clean. Thanks!

customer was credited on 10/*/2014 for $227.43
10/*/2014