Christiansburg Car Wash

Stemologica settled with me and refunded my moneyRegards, [redacted] ***

Complaint ID: [redacted] Customer Name: [redacted] To whom it may concern,I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Stemlogica shipping and handling cost), a refund of $(Stemlogica Upsell cost), and also a refund of $(Stemlogica product cost), as of 08-25-The customer has been issued a refund of $(Beautemer shipping and handling cost), a refund of $(Beautemer Upsell cost), and a refund of $(Beautemer product cost), as of 08-25-Please allow 2-business days for the customer to receive these refundsThe customer’s membership has been canceled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have causedAgain, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Stemlogica shipping and handling cost), a refund of $(Stemlogica Upsell cost), and also a refund of $(Stemlogica product cost), as of 08-25-The customer has been issued a refund of $(Beautemer shipping and handling cost), a refund of $(Beautemer Upsell cost), and a refund of $(Beautemer product cost), as of 08-25-Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

Two dollars was mailed to the complaint on 01/27/ *** ***

April 15, The business about which you submitted a Customer Review has provided some feedback Their response is: To whom to may concern, I would like to preface by stating that the customer has been refunded in full for the amounts of $for the product cost of Stemologica and $S/H for Beautemer as of 4-15-Both products have been placed on hold, meaning no further shipments or billings will occurPlease allow 2-business days for the refunds to process and post back to the customer accountShould you have any other questions or concerns, please feel free to replyThank you and best wishesRegards, Customer Support

Thanks for your responseYou've hit on the crux of the problem: The business posts no phone numberNor can I be certain of the street addressThe car wash isn't listed in any directory that I can findThe best I can tell you is that next to the car wash is a sign for " [redacted] [redacted] ," so the two businesses may be connectedThe street address for [redacted] * [redacted] I guess I could've checked that myself Thank you----***

Web advertising very deceptiveIt looks like you get the product for cost of shippingThey ship goods & send email confirmationNo where in the email confirmation or in the packing slip, is there directions that if you don't return within X days, you are charged $They then charge you again days later for another shipmentThe only way to contact the company is via a 1-# that no-one picks upEventually got through, and they said I could return the unused products for a refundI had opened the initial productso they would not issue a refund thereThey said the offer was in the T&CsThere is no way I would have tried, or brought this product

Horrible HORRIBLE company, stay far far away from their so called "free" offers, they will charge you in the long runThen they keep your credit card information on file and claim a computer issue when they randomly charge it a year later and choose not to refund your moneyOh but they will offer you product instead of giving you your money back that they fraudulently charged to your credit card without your consent!

Complaint ID: [redacted] Date: 10-19-2015 Customer Name:... [redacted] (Name on Account: [redacted] ) To whom it may concern, I would like to preface by stating that the customer has been issued 3 refunds for the products that they ordered. The customer has been issued a refund of $5.95 (Stemologica shipping cost), $2.95 (Stemologica Upsell cost), and also a refund of $179.95, as of 10-19-2015. Please allow 2-10 business days for the customer to receive these refunds. The customer’s membership has been canceled and they will receive no future charges or shipments. We are sorry for any inconvenience that this may have caused. Again, the customer has been issued 3 refunds for the products that they ordered. The customer has been issued a refund of $5.95 (Stemologica shipping cost), $2.95 (Stemologica Upsell cost), and also a refund of $179.95, as of 10-19-2015. Please allow 2-10 business days for the customer to receive these refunds. Should you have any other questions or concerns, please feel free to reply to this response. Thank you. Regards, Stemologica Support

Complaint ID: [redacted] Date: 05-05-Customer Name: [redacted] To whom it may concern, I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Beautemer shipping and handling cost), and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16- Please allow 2-business days for the customer to receive these refunds The customer’s membership has been cancelled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have caused Again, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Beautemer shipping and handling cost), and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16- Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

no they did not they offered me a partial refund of $and then the supervisor said with her employee diount they offered me $only if I agreed not to take further actions against them I had to take the offer because they drained my bank acct down to $and I have no more income til 1st of may when I receive my ssi they could not provide me proof I ordered this product because I didn't someone needs to report these people to the attorney general they are the lieing ppl I ever talked to and rudest tyvm for your help

Complaint ID: *** Date: 05-05-Customer Name: *** *** *** To whom it may concern, I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of
$(Beautemer shipping and handling cost) and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost) and also a refund of $(Stemlogica product cost), as of 03-16- Please allow 2-business days for the customer to receive these refunds The customer’s membership has been cancelled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have caused Again, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Beautemer shipping and handling cost) and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost) and also a refund of $(Stemlogica product cost), as of 03-16-2015. Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

Complaint ID:
***
Customer Name: *** ** ***
To whom it may concern,
I would like to preface by
stating that the customer has been issued refunds for the products that they
orderedThe customer has been issued a refund of $(Stemologica product
cost for the charge on 10-11-2015), and also a refund of $(monthly
recurring Stemologica product cost for the charge on 11-11-2015), as of
11-25-Please allow 2-business days for the customer to receive these
refundsThe customer’s membership has been canceled and they will receive no
future charges or shipmentsWe are sorry for any inconvenience that this may
have causedAgain, the customer has been issued refunds for the products
that they orderedThe customer has been issued a refund of $
(Stemologica product cost for the charge on 10-11-2015), and also a refund of
$(monthly recurring Stemologica product cost for the charge on
11-11-2015), as of 11-25-Please allow 2-business days for the customer
to receive these refundsShould you have any other questions or concerns,
please feel free to reply to this responseThank you
Regards,
Stemologica Support

Complaint ID: *** Date: 05-05-Customer Name: J*** *** (Account Holder: *** ***) To whom it may concern, I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe
customer has been issued a refund of $(Beautemer shipping and handling cost) and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16- Please allow 2-business days for the customer to receive these refunds The customer’s membership has been cancelled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have caused Again, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Beautemer shipping and handling cost) and also a refund of $(Beautemer product cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16-2015. Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

Thank you, it seems that my credit card has been credited on the account of your action
*** ***

Complaint ID: *** Date: 05-05-Customer Name: *** *** *** To whom it may concern, I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund
of $(Beautemer shipping and handling cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16- Please allow 2-business days for the customer to receive these refunds The customer’s membership has been cancelled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have caused Again, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Beautemer shipping and handling cost), as of 03-16-The customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 03-16-2015. Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

Complaint
ID: ***
size="3">Date:
08-25-
Customer
Name: *** ***
To
whom it may concern,
I
would like to preface by stating that the customer has been issued
refunds for the products that they orderedThe customer has been
issued a refund of $(Stemlogica product cost), and also a
refund of $(Stemlogica product cost), as of 08-25-The
customer has been issued a refund of $(Beautemer shipping and
handling cost), a refund of $(Beautemer Upsell cost), and a
refund of $(Beautemer product cost), as of 08-25-Please
allow 2-business days for the customer to receive these refunds
The customer’s membership has been canceled and they will receive
no future charges or shipmentsWe are sorry for any inconvenience
that this may have causedAgain, the customer has been issued
refunds for the products that they orderedThe customer has been
issued a refund of $(Stemlogica product cost), and also a
refund of $(Stemlogica product cost), as of 08-25-The
customer has been issued a refund of $(Beautemer shipping and
handling cost), a refund of $(Beautemer Upsell cost), and a
refund of $(Beautemer product cost), as of 08-25-Please
allow 2-business days for the customer to receive these refunds
Should you have any other questions or concerns, please feel free to
reply to this responseThank you
Regards,
Beautemer
and Stemlogica Support

I am in conflict with Stemologica over my account, they have been trying to bill me for product, I have had to cancel my credit card for numerous fraudulent charges after giving the company my info, I have offered to pay any outstanding charges via money order to be told that they will not accept a money orderI have received an email from them threatening to give my personal info if I do not supply them with another credit card numberVery unsatisfied

Complaint
ID: ***
size="3">Customer
Name: *** ** ***
To
whom it may concern,
I
would like to preface by stating that the customer has been issued
refunds for the products that they orderedThe customer has been
issued a refund of $(Stemologica shipping and handling cost),
and also a refund of $(Stemologica product cost), as of
09-03-Please allow 2-business days for the customer to
receive these refundsThe customer’s membership has been canceled
and they will receive no future charges or shipmentsWe are sorry
for any inconvenience that this may have causedAgain, the customer
has been issued refunds for the products that they orderedThe
customer has been issued a refund of $(Stemologica shipping and
handling cost), and also a refund of $(Stemologica Upsell
cost), as of 09-03-Please allow 2-business days for the
customer to receive these refundsShould you have any other
questions or concerns, please feel free to reply to this response
Thank you
Regards,
Stemologica
Support

Complaint ID: *** Date: 05-05-Customer Name: *** ** To whom it may concern, I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $
(Stemlogica shipping and handling cost), as of 05-05-The customer has been issued a refund of $(Beautemer shipping and handling cost), as of 05-05- Please allow 2-business days for the customer to receive these refunds The customer’s membership has been cancelled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have caused Again, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Stemlogica shipping and handling cost), as of 05-05-The customer has been issued a refund of $(Beautemer shipping and handling cost), as of 05-05-2015. Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards, Beautemer and Stemlogica Support

Complaint ID: [redacted]
Customer Name: [redacted]
"margin-bottom: 0.14in;">To whom it may concern,I would like to preface by stating that the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Stemlogica shipping and handling cost), a refund of $(Stemlogica Upsell cost), and also a refund of $(Stemlogica product cost), as of 08-25-The customer has been issued a refund of $(Beautemer shipping and handling cost), a refund of $(Beautemer Upsell cost), and a refund of $(Beautemer product cost), as of 08-25-Please allow 2-business days for the customer to receive these refundsThe customer's membership has been canceled and they will receive no future charges or shipmentsWe are sorry for any inconvenience that this may have causedAgain, the customer has been issued refunds for the products that they orderedThe customer has been issued a refund of $(Stemlogica shipping and handling cost), a refund of $(Stemlogica Upsell cost), and also a refund of $(Stemlogica product cost), as of 08-25-The customer has been issued a refund of $(Beautemer shipping and handling cost), a refund of $(Beautemer Upsell cost), and a refund of $(Beautemer product cost), as of 08-25-Please allow 2-business days for the customer to receive these refundsShould you have any other questions or concerns, please feel free to reply to this responseThank youRegards,
Beautemer and Stemlogica Support