Christina Cosmetics

Review: Placed a one time order from this company. Received the product and didn't like it. I thought that was the end. Approximately 1 month later my credit card was billed again for their product. I called and spoke with a representative who assured me she would make sure I would not be billed again nor would I receive further shipments of their products.Today I checked my credit card and found I was billed again for their product. When I call the customer service line I get a recording.Desired Settlement: I want Christina Cosmetics to stop billing my credit card immediately and to cease any shipments of their products that might be coming to me.

Review: I cannot get the company to return my calls in order to cancel the automatic cosmetic deliveries.

I do not want any refunds. Just stop auto-ship.

Date - July 7, 2014

Purchase date: May 5, 2014

Order #: 4[redacted]8

Employee ID #: [redacted] My Customer 3: 206999

Payment Amount: $57.85

Credit Card Payment.

I do not want this product auto-shipped anymore. I cannot get a call back from the company and their website says that you can only cancel by phone. I have called everyday - 4 times a day - and no one has called me back yet.Desired Settlement: STOP SENDING THE PRODUCT AUTOSHIP. I DO NOT LIKE IT,AND I DO NOT WANT IT SENT TO ME ANY MORE.

Review: an order was placed for Christina cosmetic products that was advertised on TV. I went through all the automatic questions, one being if want to sign up for monthly shipment. I answered no. Then on September 8, 2015 Christina Cosmetics withdrew from my bank $44.93 for Mineral mist & Cleaning gel, which I said no to wanting it monthly. The telephone number listed with withdrawal monies in my bank ###-###-#### still has an automatic message that they are closed for memorial day and I have been calling since the 14th of September and cannot reach anyone. I have been on line and called customer service ###-###-#### and the same message of being closed for memorial day answers. This is the date of 9-17-2015. The only way Christina Cosmetics shows contacting them is by telephone, there is no email address. How does one get through when it's obvious they are avoiding being contacted after shipping out an order that was not requested and actually denied verbally during placement of order for their ten minutes compact and brush.Desired Settlement: I want to talk with the business and remind them to listen to the taped conversation of my refusal of a monthly order. I want to make certain that they get their records straight so this problem will no happen again. I want a return label to mail back the unauthorized merchandise and I want a refund of $44.93.

Review: I just want to have Christina Cosmetics to stop sending me and my husband George R. Geer any future make up. We both have tried to contact you by phone and all we get is a recording to leave a message and you will get back with us. It never happens,so we both sent a register letter saying we do not want your product any more, but I keep getting e-mails from you saying to contact you because you are holding an order for shipment. I don't want your make up. Please quit bothering us.Desired Settlement: Not to send any more make up and not to charge my credit card. Any future orders will be returned and my credit card company will be notified.