C.J.E. Carpentry & Handyman Unlimited

December 18, 2015RevDex.com Whitehorse Hamilton Square RoadBuilding A, Suite Hamilton, NJ 08690RE: [redacted] Case # [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding e-mails from buybuy BABYThe request to be removed was made on December 18, and could take 7-days to take effect.As of today, we consider this complaint closed.Please do not hesitate to contact me if you have any additional questions.Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

February 17, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding a refund owed for a highchairAs of February 3, a replacement merchandise credit in the amount of $was sent to the customerOur eService Manager, [redacted] left a voicemail with [redacted] wife, [redacted] with these detailsIf you have any questions or concerns please reach out to Elaine at ###-###-####Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]

Hello, Thank you for addressing the matterI was unable to get back to the district manager because her location changed often, but I did get her voicemailsI appreciate how responsive the company was with my concern and I received the gift cardI appreciate how the issue was handled and how it was followed through Thank you [redacted]

May 18, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a dresser deliveryWe have issued the customer a $gift card and waved shipping for the dresserAs of 5/13/the dresser was delivered to his home in [redacted] As of today, we consider this complaint closedPlease do not hesitate to contact me if you have any additional questionsVery Truly Yours, [redacted] B [redacted] Customer Relations ( [redacted] *** [redacted]

August 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with the purchase of a baby gate purchased online with buybuy BABYOn August 23, 2016, our credit department processed a refund for $and a receipt was e-mailed to Mr [redacted] that day As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

September 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with cancelling an orderShaina [redacted] , eService Center Supervisor, was in touch with the customer to clear up any confusion and to apologize for the errors that occurred As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] To whom it may concern,Yes, the business did indeed solve the problem we were havingWe appreciate them assisting us with it, and were very happy with how accommodating the regional manager was Regards, [redacted] ***

June 27, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # 1*** To whom it may concern: We are in receipt of your complaint concerning
*** *** frustrations regarding pending chargesThe pending charges have been reversedIf the customer has any further questions or concerns she can reach out to Jennifer E***, eService Supervisor at ***We apologize for any inconvenience this may have caused and thank you for bringing this to our attention As of today, we consider this complaint closed

March 30, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case *** To whom it may concern: We are in receipt of your complaint concerning *** ***'s frustrations regarding a gift card
she has not receivedOur manager, *** ***, reached out to the customer and was able to come up with a resolutionAs of today, we consider this complaint closedPlease do not hesitate to contact me if you have any additional questionsVery Truly Yours, *** *** Customer Relations (*** *** *** ***.***

November 8, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case# *** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations with an experience with receiving the incorrect color car seatA $gift card was sent to the customer for the inconvenienceGift card order # *** Thank you for bringing this to our attention and we apologize for the inconvenience As of today, we consider this complaint closed Thank you

April 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** * *** *** * *** To whom it may concern: We are in receipt of your complaint concerning *** * *** frustrations regarding a gift cardAccording to our Manager at the call center, *** ***, Miss *** received her gift cardWe apologize for the inconvenience As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, *** *** Customer Relations *** *** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

February 17, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** * *** Case # *** To whom it may concern: We are in receipt of your complaint
concerning R*** *** frustrations regarding order #***a replacement gift cardAs of 2/1/17, our eService Supervisor *** *** was in touch with the customer to clear up any confusion and resolve his issueThank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, *** *** Customer Relations *** *** *** ***

June 6, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning
*** *** frustrations with a crib delivery for order # ***The crib tracking # *** was delivered on May We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attentionIf there are any additional questions or concerns, the customer can contact Timothy H*** at *** As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.BuyBuyBaby responded very quickly and resolved the issue almost immediately after filing the complaint
Regards,
Bryan ***

October 14, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** * *** Case # *** To whom it may concern: We are in receipt of your complaint concerning Mrs
*** * *** frustrations regarding multiple charges to her account from a buybuy BABY orderOur eService Center Supervisor, *** ***, has been in direct contact with the customer and was told the pending holds have been removed, as well as any overdraft feesIf the customer would like to discuss anything further regarding her complaint, she should reach out to *** directly at ###-###-#### As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, *** *** Customer Relations *** *** *** ***

June 6, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** ** **l Case # *** To whom it may concern: We are in receipt of your complaint concerning
*** ** *** frustrations regarding a baby shower gift ordered on our websiteThe item was shipped *** tracking # *** and delivered on 5/We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

I wanted to update Revdex.com that my conflict with BuyBuy Baby has been resolvedDashaun *** from BuyBuy Baby contacted me both by phone and by email apologizing for any inconvenience regarding the delivery of the of the baby furniture and for the chargesHe promised me a full refundAlthough
it has not yet shown up on my credit card account, I feel they will stand behind what they say.I appreciated your assistanceI do not believe that if I had not written to Revdex.com, I would not have gotten such positive satisfaction.Thank you,I appreciate your good works