CleanEdison

Spoke to consumer 6/*/and came to an agreement for refunding the student's testing fees, to which he is entitled [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The resolution is satisfactory but I have still not received a dime in refund from the company I was told originally that the money would be refunded to my credit card within hours Then I was told I would receive a check As of yet I have received no money and will not consider this case closed until I have the full agreed upon refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We have paid for the use of the field house and sent a check as agreedAs soon as that check is received we will consider this complaint resolved and the case closed [redacted] [redacted]

Revdex.com: ALl monies have been credited to the credit card I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved /> Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The guy failed to explain that that the exam consists of a written and field examThe majority of the people failed the field examSo how can he say that most of them passed? The deception was that they never told us that they weren't afflicted with BPIBecause if they did most of the students would have walked out of the classThey are not an accredited trainer center per the BPI websiteSo they using that companies likeness is grounds for being sued The written exam I failed the first time in Clean Ediaons class but I passed it in another trainer center that's accredited by BPII passed it because I used material that wasn't from Clean EdisonI as a customer have the right for a refund if I feel I wasn't properly taughtNot only that they did not provide computersHow can I pass the test if they couldn't provide me with a computer? Like I said before, [redacted] from Clean Edison failed to acknowledge that the only way I did pass the written part of the exam was when I used training material that wasn't from clean edisonMy goal is tI get a complete refundI feel they are a fraudulent company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We have reached out to the consumer regarding his complaint in a phone call placed 6/*/We acknowledged his dissatisfaction and apologized for the operational error of not informing him of the need for a computer, however we also explained that our policy ( [redacted] ) does not permit for a refund in this case because he did in fact take the courseIn an effort to reach an agreement with the customer, we offered an additional class at no charge, but as the customer did in fact pass the exam for which he took the course, he did not need and was not willing to accept this compromiseOther students in this class also passed the exam and so it is incorrect to claim that the training was inadequateLastly, nowhere in our communications materials do we claim to be affiliated with BPI - we train for BPI as a third party training providerThe customer explained that when he searched for BPI and found us, he assumed we were affiliated but this is a misunderstanding, not deceptionHe is now aware that we never claimed to be an affiliate of BPI, and that he is not entitled to a refund per our course policy

At this time, I have been contacted directly by CleanEdison LLC regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I was told on May ***, this would be reviewed for a refund credit to my account I have emailed the business twice, and called and left three messages No response has been receivedNo credit has been received, my emails have gone unanswered and my calls not returned In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We have
refunded the consumer the amount of the courseAs soon as that check is received we will consider this complaint resolved and the case closed
*** ***
*** ***
***

Regarding complaint ID: ***, CleanEdison has issued a refund of the disputed amount to *** ***

We have settled this complaintWe came to an agreement with the customer and refunded him the agreed amountOnce he receives that check we consider this complaint resolved and the case closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by CleanEdison LLC regarding complaint ID ***
Sincerely,
*** ***

At this time, I have been contacted directly by CleanEdison LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">[Your Answer Here]
I was told on May [redacted], this would be reviewed for a refund credit to my account. I have emailed the business twice, and called and left three messages. No response has been receivedNo credit has been received, my emails have gone unanswered and my calls not returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

Spoke to consumer 6/*/14 and came to an agreement for refunding the student's testing fees, to which he is entitled. 
[redacted]
[redacted]
[redacted]

We have paid the instructor and consider this case closed and the complaint resolved. Apologies for the delay; we value [redacted]'s work and look forward to working with him in the future.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 The resolution is satisfactory but I have still not received a dime in refund from the company.  I was told originally that the money would be refunded to my credit card within 24 hours.  Then I was told I would receive a check.  As of yet I have received no money and will not consider this case closed until I have the full agreed upon refund.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We have paid for the use of the field house and sent a check as agreed. As soon as that check is received we will consider this complaint resolved and the case closed.
[redacted]...

[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
The guy failed to explain that that the exam consists of a written and field exam. The majority of the people failed the field exam. So how can he say that most of them passed?
The deception was that they never told us that they weren't afflicted with BPI. Because if they did most of the students would have walked out of the class. They are not an accredited trainer center per the BPI website. So they using that companies likeness is grounds for being sued. 
The written exam I failed the first time in Clean Ediaons class but I passed it in another trainer center that's accredited by BPI. I passed it because I used material that wasn't from Clean Edison. I as a customer have the right for a refund if I feel I wasn't properly taught. Not only that they did not provide computers. How can I pass the test if they couldn't provide me with a computer?
Like I said before, [redacted] from Clean Edison failed to acknowledge that the only way I did pass the written part of the exam was when I used training material that wasn't from clean edison. My goal is tI get a complete refund. I feel they are a fraudulent company.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]