Cleanse Pro

I never received an e-mail or anything in the mail with a invoice number or an e-mail from this company or the Green Tone Pro aka Diet Webb (which after researching are the same company) confirming my order So I didn't think my order was ever processed because I never received a confirmation letting me know by e-mail or any other way that the company had received my order and they were mailing it out The only way I knew my order had been successfully completed is when I looked on my bank statement and seen two withdraws from Green Tone for the amount of $each On Green Tone Pro's website you do have to enter all your demographical information and an e-mail address so I assumed I would be receiving an e-mail from them, but I never did A few month before using Green Tone Pro, I had ordered this same product through another company and that company sent me an e-mail the same day I ordered it with the information that I had ordered bottles of their product I received the product in the mail and I was only charged the one time shipping fee of $for each bottle I could not remember the name of that company to use again so that is how I picked Green Tone Pro in the first place by searching the product on the internet Later I remembered I still had the order from the other company sent me by e-mail before when I used them and should have just called them or e-mailed them to order the product even if I had to pay for the product this time instead of getting a free month's supply but by then I had already made the order with Green Tone Pro I hope this clears up the additional information you needed from me Thanks So Much! [redacted]

Hello, The customer's account is cancelled and will no longer be receiving any more productsNo more charges will be billed to the customer Cleanse Pro www.trycleansepro.com [email protected] (888) 774-

Hello, The customer must be patient and listen to all options while contacting our customer service departmentAt the end of the automated system, it provides the customer the option to speak to a human representative 'Segoe UI', sans-serif;">Her account has been cancelled and will no longer be receiving anymore products or be chargedAlso, it was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is over to avoid chargesIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionWe have refunded a total of $Credit will be posted within 3-business days Cleanse Pro www.trycleansepro.com [email protected] (888) 774-

This was sent by e-mail to me today I'm not sure what company it is from since from what I found out when researching all of this is all the companies charging me were all related to each other! But this is the only e-mail I have received from any of the companies stating they are counseling my subscription so that is why I am forwarding the information to you Customer Service Cancellation Notification Order Number: [redacted] Ordered on 09/03/11:13pm Dear [redacted] , Thank you for using Cleanse Pro Monthly AutoshipThis email is to inform you that your subscription To Me Sep at 1:PM Cancellation Notification Order Number: [redacted] Ordered on 09/03/11:13pm Dear [redacted] , Thank you for using Cleanse Pro Monthly AutoshipThis email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request If you have any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team Customer Service (888) 774-

Hello, The customer was refunded for both transactions on 10/The credit should be posted within 3-business days from the credit dateThe customer will no longer be receiving anymore product and her accounts have been cancelled Cleanse Pro www.trycleansepro.com [email protected] (888) 774-

Hello, We have refunded the customer a total of $for both of the products she ordered Cleanse Pro www.trycleansepro.com href="mailto:[email protected]">[email protected] ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hello,
It is stated in our terms and conditions every customer agrees to before proceeding to check outA customer must call in and cancel before the day trial is over or they will be charged for that productIf the customer does not proceed to cancel, they are automatically subscribed onto our monthly subscriptionThey would then receive a bottle every days after until they call in and cancelWe would have been happy to refund this customer their funds if she had not called her card companyWe have notification that she tried to dispute the amountThe amount will be dealt with her credit card company from here on outShe must call them for an update on the chargebackAgain, we are unable to refund the customer due to the disputeHer accounts have been cancelled and she will no longer be charged or be receiving anymore productsThe name of our product is just Cleanse ProWe do not have three different names.
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Hello,
Disputed Amount: $76.40
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We are in receipt of you complaint on behalf of *** ***. We understand the customer frustrations and have responded
to the complaint by providing a disputed refund of $on 1/28/2015.
Please allow up to business days for the credit to show. Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full days for the trial bottle if they didn't cancel
before the days was overThe system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the customer finishes their day supply of
the product, they will be charged on the card on file for a day supply plus
shipping and handlingUsually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund. Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be chargedIt was stated
in the terms and conditions every customer agrees to before proceeding to check
outThe customer must call in and cancel their account before the day trial
is overIf the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.
Sincerely,
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Hello,
We have refunded the amounts on 9/19/and it should be posted within 3-business days
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Hello,
It was stated in the
terms and conditions that the
customer would be charged $for the trial bottle if they didn't cancel
before the days was overThe customer is automatically signed onto our
monthly subscription until they call in and ask to cancel the productAfter
the customer finishes their day supply of the product, they will be charged
on the card on file a total of $for the bottle and shipping and handling
Usually, the customer must receive and RMA number from the customer service
department to return the product and they will then receive a refundWe have refunded a total of $on 12/4/Credit will be posted within 3-business daysCleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Both transactions have been refundedPlease allow 3-business days to reflect on your credit cardWe apologize for any inconveniencesThank youCleanse Pro

Hello,
On 1/7/the client has spoken with a representative in regards to the issue and they were refunded for the amount of
rgb(73, 73, 73); background-"> $ His/ Her account has
been cancelled and will no longer be receiving anymore products or be charged
It was stated in the terms and conditions every customer agrees to before
proceeding to check outThe customer must call in and cancel their account before
the day trial is overIf the customer fails to cancel their account, they
will be charged for the trial product and be subscribed onto our monthly
subscription.
Sincerely,
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me They have issued my refund, so I do consider this complaint resolved at this time
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. The issue was never the cancellation -- I it was sending the product back and never receiving a refund for the product even tho I had returned it
Regards,
*** ***

Hello,
We don't carry any products that are named Ven Cleanse and Green Tone ProOur product is Cleanse ProThe customer has disputed the charged with her bank; therefore, we are unable to refund her the requested amountShe must call her bank to obtain the information about her charge.
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Hello,
The customer must listen to all options before proceeding to agreeing to accept cancellation without the $chargeThe customer is always given the option to speak to a representative before agreeing to any type of cancellationWhen speaking to the
representative, the customer received an RMA number in order to return the productWhen the customer returns the product, she would receive her refundDue to this complaint, we have refunded the customer on 11/3/The credit will be posted within 3-business days
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-

Hello, 
 
The trial is a 14 day trial from the day the customer purchases it. The customer could always call in and ask for an extension for her trial. It was stated in the terms and conditions that the customer
would be charged $89.95 for the trial bottle if they didn't...

cancel before the
14 days was over. The customer is automatically signed onto our monthly
subscription until they call in and ask to cancel the product. After the
customer finishes their 30 day supply of the product, they will be charged on
the card on file a total of $94.90 for the bottle and shipping and handling.
Usually, the customer must receive and RMA number from the customer service
department to return the product and they will then receive a refund. Her account has been cancelled and will no longer be receiving anymore
products or be charged. We have refunded a total of $89.95 on 10/20/2014. The charges should be credited to the customers account within 3-5 business days. 
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-1430

Hello, 
 
It's stated in the terms and conditions that the customer will be charged for shipping and handling for the trial bottle.  We have cancelled the customer's account and refunded a total of $10.90. She will not be charged for any more...

products. 
 
Cleanse Pro
www.trycleansepro.com
[email protected]
(888) 774-1430