Clever Girl Brands

Final Consumer Response /* (2000, 9, 2015/10/23) */
My Mastercard statement reflects that I have been credited for the items not delivered. All was well with that information. Today Oct. 15,2015, I get another email from CleverGirl that states my order is being processed! Now, I am not sure if...

this matter is closed or not. I thought my order was cancelled.

Greetings!
Attached is a photo from our manager that the customer has just been refunded for the total amount of $51.27. We have just sent the customer an confirmation email that her refund has just been processed.
Refund requests are on queue and it is really our regret to may have overlooked Ms....

[redacted]'s return of the items causing her refund to be on hold.
Our sincere apologies for this matter.
 
Best regards,
[redacted]
CGB Customer Support

Initial Business Response /* (1000, 5, 2016/01/30) */
Customer has been issued a partial refund for the key lime color shirt
$48.50 USD
[redacted]
Refund Payment
Payment Details Update Description
Amount:
$48.50 USD
Refunded:
$24.00
Fee:
$1.01 ...

Info
Date:
2015/12/04 21:44:29
Status:
Partially Refunded
Description:
ilovebadbananas.com #XXXXXXX
MetadataEdit
No metadata
Card Report fraudulent payment
Address:
XXXXX, [redacted]
[redacted]
Origin:
United States
CVC Check:
Passed
Street Check:
Passed
Zip Check:
Passed
ID:
card[redacted]
Name:
[redacted]
Number:
[redacted]
Fingerprint:
[redacted]
Expires:
[redacted]:
Visa debit card
Receipt History
Initial Consumer Rebuttal /* (2000, 7, 2016/02/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Final Consumer Response /* (2000, 6, 2015/09/16) */
We came home this weekend from camp and my order was there.
Thank you very much

Initial Business Response /* (1000, 7, 2016/01/25) */
customer refunded 1/25/16
$33.50 USD
-- [redacted]
Refunded
Payment Details Update Description
Amount:
$33.50 USD
Refunded:
$33.50
Fee:
$0.00 Info
Date:
2015/12/11...

23:49:20
Status:
Refunded
Description:
ilovebadbananas .com #[redacted]
MetadataEdit
No metadata
Card
Address:
[redacted]
Origin:
United States
CVC Check:
Passed
Street Check:
Passed
Zip Check:
Passed
[redacted]
Type:
[redacted]
Refund 2016/01/26 02:16:40 Sent to [redacted]