[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
See attached documentMarch 20, 2017Cincinnati Revdex.comAttn: Emily1 East 4th Street, Ste 600Cincinnati, OH 45202File Number: [redacted]Dear Emily:We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond tocomplaint # [redacted]. We received and reviewed the...
correspondence regarding the consumerand provide the following response:On March 16, 2017, our office was notified that the consumer’s account consolidated and therelease request the consumer is seeking has been forwarded to her employer.As a matter of explanation, the consumer became eligible for administrative wage garnishmentand the required notifications were sent in accordance with federal regulations 34 CFR 682.410.On March 2, 2017, the consumer contacted our office expressing her concerns regarding thegarnishment process because she was pursuing a consolidation loan.According to account notes and a review of our recordings, we maintain that our representativesprofessionally provided the consumer with appropriate assistance and we are happy that herefforts to enter into loan consolidation successfully prevented an administrative wagegarnishment. Should she have any questions, she can feel free to contact our office.We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com.We also understand the Revdex.com may or may not publish the consumer’s complaint and our responseson the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com hasassumed responsibility for protecting the consumer’s privacy, and non-public information frombeing viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act(FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directlyto the debt collector, or the express permission of a court of competent jurisdiction, or asreasonably necessary to effectuate a post judgment judicial remedy, a debt collector may notcommunicate in connection with the collection of any debt, with any person other than theconsumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor,the attorney of the creditor, or the attorney of the debt collector.” In addition, there may be otherfederal and/or state privacy laws that apply to release of information regarding the consumer inquestion. Therefore, because of the possibility that the consumer’s complaint and our responsemay be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal informationregarding the consumer from our response.
See attached documentFebruary 26, 2016 Cincinnati Revdex.com Attn: [redacted] 1 East 4th Street, Ste 600 Cincinnati, OH 45202 Complaint Number: [redacted] Dear [redacted]: We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond to [redacted]. We received...
and reviewed the correspondence regarding the consumer and provide the following response:On February 03, 2016, our client placed the consumer’s account in our office for collection. Attempts to contact the consumer were made; however, all attempts have been unsuccessful. In attempts to contact the consumer, calls were made to her place of employment in error.As a matter of explanation, calls are intended to maintain an open line of communication to aide consumers in resolving their accounts and remain up-to-date on the status of their program; these calls are not intended to harass. Any communication intends to remind consumers of an obligation, help to avoid negative consequences, and inform consumers about options for resolution. We are unable to proceed with any other communication concerning the account due to the consumer’s full cease and desist. The consumer must rescind the cease and desist in writing before our office may engage in additional communication with her concerning the account in question. Should the consumer provide our office permission to resume written communication we will be able to resume mailing information concerning the status of her account. Additionally, provided the consumer grants us permission to communicate with her regarding the account via telephone, the consumer may also call and speak with our office with any questions or concerns. We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and our responses on the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-public information from being viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition, there may be other federal and/or state privacy laws that apply to release of information regarding the consumer in question. Therefore, because of the possibility that the consumer’s complaint and our response may be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal information regarding the consumer from our response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company is being false. They state that any matters can be resolved via a phone call when each time I or my son called they would not discuss details of my account due to their rules and trade secrets. The company wishes to allay any fears regarding their conduct but has no real proof of sound judgement or actions in resolving this matter until I contacted them.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
We thank the Revdex.com (Revdex.com) for the
opportunity to investigate and respond to complaint ID [redacted]. We received
and reviewed the correspondence regarding the consumer and provide the
following response: On February 15, 2016,
our client placed the complainant’s debt in our...
office. Our representatives
attempted to contact the complainant via telephone and regular mail. We were
unable to speak with the complainant until she contacted our office on June 8,
2016. Our representative explained the status of the debt and we do not remove
information reported to the consumer reporting agencies unless we deem the data
as being inaccurate. On June 9, 2016, the debt was paid in full. On June 10,
2016, the account was returned to our client. On July 1, 2016, we will report
the debt as paid in full-was a collection account, to the consumer reporting
agencies. In accordance with the Fair Credit Reporting Act, a paid or settled
in full account will remain on an active trade line for a period of time not to
exceed seven (7) years from the date of delinquency. As the debt has been
satisfied and the account closed, the complainant will need to address her
concerns directly to our client. We agree it is our responsibility to attempt to resolve
consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may
not publish the consumer’s complaint and our responses on the Revdex.com’s website. By
posting this information on your website, we believe that the Revdex.com has assumed
responsibility for protecting the consumer’s privacy, and non-public
information from being viewed by third parties. Pursuant to section 805(b) of
the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without
the prior express consent of the consumer given directly to the debt collector,
or the express permission of a court of competent jurisdiction, or as
reasonably necessary to effectuate a post judgment judicial remedy, a debt
collector may not communicate in connection with the collection of any debt,
with any person other than the consumer, his attorney, a consumer reporting
agency if otherwise permitted by law, the creditor, the attorney of the
creditor, or the attorney of the debt collector.” In addition, there may be
other federal and/or state privacy laws that apply to release of information
regarding the consumer in question. Therefore, because of the possibility that the
consumer’s complaint and our response may be publicly posted on the Revdex.com
website; we have omitted all nonpublic, personal information regarding the
consumer from our response.
July 12, 2017Cincinnati Revdex.comAttn: [redacted]1 East 4th Street, Ste 600Cincinnati, OH 45202File Number: [redacted]Dear [redacted]:We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond tocomplaint #[redacted]. We received and reviewed the correspondence...
regarding the consumerand provide the following response:On September 19, 2016, we mailed correspondence to the complainant’s last known addressprovided by our client.On April 20, 2017, we received the complainant’s dispute. The complainant stated he wasdisputing the account with our office, but failed to substantiate why he disputes the account.Upon receipt of the complainant’s dispute, we processed the account accordingly and requestedpertinent information from the client. On April 24, 2017, our office mailed validation of debtprovided by our client to the complainant.The complainant does not have a contract with our office; however, the complainant does have acontract with our client. The client contracted our office to service the account when thecomplainant failed to uphold his obligation.Upon review of the file, we find no merit to allegations raised by the consumer. By signing thePromissory Note, the consumer agreed to the terms regarding principal, interest, and penaltycharges assessed to the account. When signing, the consumer indicated reading and agreeing tothe terms of the Promissory Notes and we are unable to adjust the terms.We suggest the consumer contact the office to discuss voluntary payment arrangements.We agree it is our responsibility to attempt to resolve consumer complaints presented to theRevdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and ourresponses on the Revdex.com’s website. By posting this information on your website, we believe thatthe Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-publicinformation from being viewed by third parties. Pursuant to section 805(b) of the Fair DebtCollection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent ofthe consumer given directly to the debt collector, or the express permission of a court ofcompetent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy,a debt collector may not communicate in connection with the collection of any debt, with anyperson other than the consumer, his attorney, a consumer reporting agency if otherwise permittedby law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition there may be other federal and/or state privacy laws that apply to release of informationregarding the consumer in question. Therefore, because of the possibility that thecustomer’s complaint and our response may be publicly posted on the Revdex.com website, we haveomitted all nonpublic, personal information regarding the consumer from our response.
Upon review of the file, records do not substantiate excessive calls or any intent to harass the consumer. To further clarify, call records do not show “one minute between call attempts” to the same telephone number. Non-public information cannot be released until the party is authenticated. To ensure the privacy of the consumer’s we work with, our company name is only provided if asked until the consumer’s identity has been verified. After the consumer verifies her identity, our representatives will provide the consumer with any required information. As previously explained, our office has mailed validation documentation to the consumer’s address of record. Outbound calls ceased on the account upon receipt of the consumer’s initial complaint. Correspondence will continue by mail. The account will not be closed. If the consumer would like further assistance, she may contact our office. We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and our responses on the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-public information from being viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition there may be other federal and/or state privacy laws that apply to release of information regarding the consumer in question. Therefore, because of the possibility that the Customer’s complaint and our response may be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal information regarding the consumer from our response
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I've been in contact with General Revenue Corporation. The (3) instances I've spoken to General Revenue Corporation, I was given inaccurate information. The interactions with General Revenue Corporation over the phone have taken up to much of my time. General Revenue Corporation provided me a copy of a accounting ledger that encompasses my entire time at [redacted] University. According to this very ledger, I've paid my dues to [redacted] University. I've clearly stated in previous responses the amount paid and when. The ledger General Revenue Corporation has provided me, that I have also PDF'd a copy to the Revdex.com reflects that I DO NOT OWE any more monies to [redacted]. General Revenue Corporation needs to acknowledge this fact, as the ledger they provided is CLEAR proof to the above statement. Had the ledger reflected an outstanding balance, I, by all means, would reach out to General Revenue Corporation and make payment to make all parties whole. However, the LEDGER PROVIDED BY General Revenue Corporation CLEARLY REFLECTS THAT I DO NOT OWE ANY MORE MONEY TO [redacted] OR ITS 3RD PARTY COLLECTION AGENCIES.It is the responsibility of General Revenue Corporation to show proof of the debt owed, to which they have not done so thus far and are clearly looking to avoid any decision to be made with the Revdex.com's oversight.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I will say that one of your representatives was extremely rude.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
See attached documentMarch 20, 2017Cincinnati Revdex.comAttn: Emily1 East 4th Street, Ste 600Cincinnati, OH 45202File Number: [redacted]Dear Emily:We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond tocomplaint # [redacted]. We received and reviewed the...
correspondence regarding the consumerand provide the following response:On March 16, 2017, our office was notified that the consumer’s account consolidated and therelease request the consumer is seeking has been forwarded to her employer.As a matter of explanation, the consumer became eligible for administrative wage garnishmentand the required notifications were sent in accordance with federal regulations 34 CFR 682.410.On March 2, 2017, the consumer contacted our office expressing her concerns regarding thegarnishment process because she was pursuing a consolidation loan.According to account notes and a review of our recordings, we maintain that our representativesprofessionally provided the consumer with appropriate assistance and we are happy that herefforts to enter into loan consolidation successfully prevented an administrative wagegarnishment. Should she have any questions, she can feel free to contact our office.We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com.We also understand the Revdex.com may or may not publish the consumer’s complaint and our responseson the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com hasassumed responsibility for protecting the consumer’s privacy, and non-public information frombeing viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act(FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directlyto the debt collector, or the express permission of a court of competent jurisdiction, or asreasonably necessary to effectuate a post judgment judicial remedy, a debt collector may notcommunicate in connection with the collection of any debt, with any person other than theconsumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor,the attorney of the creditor, or the attorney of the debt collector.” In addition, there may be otherfederal and/or state privacy laws that apply to release of information regarding the consumer inquestion. Therefore, because of the possibility that the consumer’s complaint and our responsemay be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal informationregarding the consumer from our response.
See attached documentFebruary 26, 2016 Cincinnati Revdex.com Attn: [redacted] 1 East 4th Street, Ste 600 Cincinnati, OH 45202 Complaint Number: [redacted] Dear [redacted]: We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond to [redacted]. We received...
and reviewed the correspondence regarding the consumer and provide the following response:On February 03, 2016, our client placed the consumer’s account in our office for collection. Attempts to contact the consumer were made; however, all attempts have been unsuccessful. In attempts to contact the consumer, calls were made to her place of employment in error.As a matter of explanation, calls are intended to maintain an open line of communication to aide consumers in resolving their accounts and remain up-to-date on the status of their program; these calls are not intended to harass. Any communication intends to remind consumers of an obligation, help to avoid negative consequences, and inform consumers about options for resolution. We are unable to proceed with any other communication concerning the account due to the consumer’s full cease and desist. The consumer must rescind the cease and desist in writing before our office may engage in additional communication with her concerning the account in question. Should the consumer provide our office permission to resume written communication we will be able to resume mailing information concerning the status of her account. Additionally, provided the consumer grants us permission to communicate with her regarding the account via telephone, the consumer may also call and speak with our office with any questions or concerns. We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and our responses on the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-public information from being viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition, there may be other federal and/or state privacy laws that apply to release of information regarding the consumer in question. Therefore, because of the possibility that the consumer’s complaint and our response may be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal information regarding the consumer from our response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company is being false. They state that any matters can be resolved via a phone call when each time I or my son called they would not discuss details of my account due to their rules and trade secrets. The company wishes to allay any fears regarding their conduct but has no real proof of sound judgement or actions in resolving this matter until I contacted them.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
We thank the Revdex.com (Revdex.com) for the
opportunity to investigate and respond to complaint ID [redacted]. We received
and reviewed the correspondence regarding the consumer and provide the
following response: On February 15, 2016,
our client placed the complainant’s debt in our...
office. Our representatives
attempted to contact the complainant via telephone and regular mail. We were
unable to speak with the complainant until she contacted our office on June 8,
2016. Our representative explained the status of the debt and we do not remove
information reported to the consumer reporting agencies unless we deem the data
as being inaccurate. On June 9, 2016, the debt was paid in full. On June 10,
2016, the account was returned to our client. On July 1, 2016, we will report
the debt as paid in full-was a collection account, to the consumer reporting
agencies. In accordance with the Fair Credit Reporting Act, a paid or settled
in full account will remain on an active trade line for a period of time not to
exceed seven (7) years from the date of delinquency. As the debt has been
satisfied and the account closed, the complainant will need to address her
concerns directly to our client. We agree it is our responsibility to attempt to resolve
consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may
not publish the consumer’s complaint and our responses on the Revdex.com’s website. By
posting this information on your website, we believe that the Revdex.com has assumed
responsibility for protecting the consumer’s privacy, and non-public
information from being viewed by third parties. Pursuant to section 805(b) of
the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without
the prior express consent of the consumer given directly to the debt collector,
or the express permission of a court of competent jurisdiction, or as
reasonably necessary to effectuate a post judgment judicial remedy, a debt
collector may not communicate in connection with the collection of any debt,
with any person other than the consumer, his attorney, a consumer reporting
agency if otherwise permitted by law, the creditor, the attorney of the
creditor, or the attorney of the debt collector.” In addition, there may be
other federal and/or state privacy laws that apply to release of information
regarding the consumer in question. Therefore, because of the possibility that the
consumer’s complaint and our response may be publicly posted on the Revdex.com
website; we have omitted all nonpublic, personal information regarding the
consumer from our response.
July 12, 2017Cincinnati Revdex.comAttn: [redacted]1 East 4th Street, Ste 600Cincinnati, OH 45202File Number: [redacted]Dear [redacted]:We thank the Revdex.com (Revdex.com) for the opportunity to investigate and respond tocomplaint #[redacted]. We received and reviewed the correspondence...
regarding the consumerand provide the following response:On September 19, 2016, we mailed correspondence to the complainant’s last known addressprovided by our client.On April 20, 2017, we received the complainant’s dispute. The complainant stated he wasdisputing the account with our office, but failed to substantiate why he disputes the account.Upon receipt of the complainant’s dispute, we processed the account accordingly and requestedpertinent information from the client. On April 24, 2017, our office mailed validation of debtprovided by our client to the complainant.The complainant does not have a contract with our office; however, the complainant does have acontract with our client. The client contracted our office to service the account when thecomplainant failed to uphold his obligation.Upon review of the file, we find no merit to allegations raised by the consumer. By signing thePromissory Note, the consumer agreed to the terms regarding principal, interest, and penaltycharges assessed to the account. When signing, the consumer indicated reading and agreeing tothe terms of the Promissory Notes and we are unable to adjust the terms.We suggest the consumer contact the office to discuss voluntary payment arrangements.We agree it is our responsibility to attempt to resolve consumer complaints presented to theRevdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and ourresponses on the Revdex.com’s website. By posting this information on your website, we believe thatthe Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-publicinformation from being viewed by third parties. Pursuant to section 805(b) of the Fair DebtCollection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent ofthe consumer given directly to the debt collector, or the express permission of a court ofcompetent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy,a debt collector may not communicate in connection with the collection of any debt, with anyperson other than the consumer, his attorney, a consumer reporting agency if otherwise permittedby law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition there may be other federal and/or state privacy laws that apply to release of informationregarding the consumer in question. Therefore, because of the possibility that thecustomer’s complaint and our response may be publicly posted on the Revdex.com website, we haveomitted all nonpublic, personal information regarding the consumer from our response.
Upon review of the file, records do not substantiate excessive calls or any intent to harass the consumer. To further clarify, call records do not show “one minute between call attempts” to the same telephone number. Non-public information cannot be released until the party is authenticated. To ensure the privacy of the consumer’s we work with, our company name is only provided if asked until the consumer’s identity has been verified. After the consumer verifies her identity, our representatives will provide the consumer with any required information. As previously explained, our office has mailed validation documentation to the consumer’s address of record. Outbound calls ceased on the account upon receipt of the consumer’s initial complaint. Correspondence will continue by mail. The account will not be closed. If the consumer would like further assistance, she may contact our office. We agree it is our responsibility to attempt to resolve consumer complaints presented to the Revdex.com. We also understand the Revdex.com may or may not publish the consumer’s complaint and our responses on the Revdex.com’s website. By posting this information on your website, we believe that the Revdex.com has assumed responsibility for protecting the consumer’s privacy, and non-public information from being viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. § 1692c(b), “without the prior express consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.” In addition there may be other federal and/or state privacy laws that apply to release of information regarding the consumer in question. Therefore, because of the possibility that the Customer’s complaint and our response may be publicly posted on the Revdex.com website, we have omitted all nonpublic, personal information regarding the consumer from our response
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I've been in contact with General Revenue Corporation. The (3) instances I've spoken to General Revenue Corporation, I was given inaccurate information. The interactions with General Revenue Corporation over the phone have taken up to much of my time. General Revenue Corporation provided me a copy of a accounting ledger that encompasses my entire time at [redacted] University. According to this very ledger, I've paid my dues to [redacted] University. I've clearly stated in previous responses the amount paid and when. The ledger General Revenue Corporation has provided me, that I have also PDF'd a copy to the Revdex.com reflects that I DO NOT OWE any more monies to [redacted]. General Revenue Corporation needs to acknowledge this fact, as the ledger they provided is CLEAR proof to the above statement. Had the ledger reflected an outstanding balance, I, by all means, would reach out to General Revenue Corporation and make payment to make all parties whole. However, the LEDGER PROVIDED BY General Revenue Corporation CLEARLY REFLECTS THAT I DO NOT OWE ANY MORE MONEY TO [redacted] OR ITS 3RD PARTY COLLECTION AGENCIES.It is the responsibility of General Revenue Corporation to show proof of the debt owed, to which they have not done so thus far and are clearly looking to avoid any decision to be made with the Revdex.com's oversight.
See attached document.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I will say that one of your representatives was extremely rude.
Regards,
[redacted]