CMPR Properties, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Clearly you have me confused with someone else? My date was changed once & it was you who request several times for me to me te change my date to accommodate your company? I also put $deposit to ensure that my move was going to take place It is remarkable that you have no memory of changing the payment During the mi e? Along with threatening to take my furniture if you did not receive cashYou ordered the driver to lock the truck during the move and all because your driver did not like his tip You and the driver were extremely disrespectful to my family & I? It was you who refused to take my calls & only speak to the driver? Your movers disrespected my family by speaking non English while this fiasco was going onI do not accept your apology as you are dishonest & will say anything at this point? Nor will I use or refer anyone to this company? I requested an apology from your superiors along with the replacement of my ironing board & cover which your assured me the you are insuredAgain it is not surprising that you Mike continue your disrespectful tone towards customers, especially since you have received my moneyI expect a replacement of a large ironing board & cover? I will do to us to write about this incident to notify other customers to stay far away from this company ?
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved becauseI am not sure what email he has provided to you but I have attached the email I received from him showing $as the new estimate which says absolutely nothing about him sending a crew from hours awayHis travel time quote is for hour(The add I responded to on *** *** was for South Jersey Area) He asked me for details of the contents of the apartment so he knew what needed to be movedI told him exactly what was there and? he estimated only hours for this move both verbally (twice because I specifically asked about overages because I did not believe it could be done that quickly, to which he replied sarcastically "***....I am a professional moverit will NOT take longer that hours" & in the emailWhen the movers arrived they said this would take more like 5-hours and that it's not uncommon for the sales person to? grossly? underestimate time for the move, that's why he likes to review it with the customer before they start the job.? I also included the emails we exchanged on 7/**? regarding the? dependencies.? As for not calling Michael directly on 7/**, I did not feel that was necessary because his sub-contractor (the driver) himself was on his cell phone twice speaking to Michael about our concerns before agreeing to accept $for the complete job.*** ***? ***
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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I will explain this to you as plain as possible so that you understandYou signed a form called the NORTHEASTERN VAN LINES COMPANY POLICYThis form must be signed by the shipper and the terms must be agreed upon before the job startsIf the form is not signed and the terms not agreed upon the job DOES NOT TAKE PLACEOne of the terms among the many is our tipping policy which states that a 10% to 15% tip is greatly appreciated to the men that work very hard to service your moveNow if you did not understand the forms and contracts you signed that's ok but do not question my customer service or anyone at my companyYou have been slandering me and my company with your petty complaints and lies for days now obviously because you don't have anything better to doI own this company and I have apologized to you I have addressed all of your issues personally and have listened to all your liesI booked your job personally and I changed the dates for you every time you called to change itFor the record I never offered you 20% off of anything other than your next move if you use us again and a new grinning board cover which you really should be ashamed of complaining about for almost a week but its okIt is obvious that you do not bother to read things so I suggest that you take your time and read thisWe have a claim policy for lost or damaged itemsIt is in another contract that you signedOur insurance company offers cents per pound per article for lost or damaged itemsSo please send me the make and model number of your ironing bored and ? I will forward that information to my insurance company and we will get right on that issue.? ? ? Sincerely,? MB***? CEO/President/Owner? Northeastern Van LinesNautilus Capital Management LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
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? My answer is thisthere were other people in the house when we movedthese people will provide a notarized statement to my lawyer for courtAlso, I brought your representative into the room and showed him the gouge in the floor, he knelt down and felt it and luckily I had other people in the room to provide a statement to my lawyer, I also wrote on the contract (before your movers left the house, never mind drive off) that the floor was damaged, ? you absolutely knew what was going on and I can't believe your's and your workers deceitful answer, ? your emails and initial salesperson did not mention that I would have to pay cash at any timeI am afraid that your workers beside being inept also fail to be able to tell the truthI do indeed have before pictures of my floor, and again I will provide them for the law suitI read your responses to those other folks who complained about your service and since I see that there is a pattern of up charging as well as mishandling of customers property prior to getting your response to me and it is the same as the othersI am also contacting NYS Sales Tax, I am contacting the NYS DOT, and last but not least I will be contacting the Federal Transportation folks as I see that you also move across state linesI am not only willing and able to take this right to court, but I am also willing and able to figure out how to get your unethical practices haltedIt is unfortunate that you need to do business this way, and my opinion of your company remains the same? The Revdex.com has no teeth, and cannot sanction you or your business, but there is an agency that can and I will do whatever I need to? ? do HONESTLY AND WITH PROOF to have my situation remedied legallyMay you find the same in life that you have given others.?
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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Hello, I have had many conversations with *** in which I told him every detail and more including where we were located and were the trucks would be coming fromOn the day of the move before the crew started working he called me and asked me again about the charges including the travel time and I told him again what the charges would beHe was in his car and on his way to the bank and agreed to the chargesI have never once talked to you and I did not know who you were until you called me and yelled at me after the job was completedThis job was not booked by you your contact information was not listed in the request for a quote and your credit card was not used to place the depositAt this point I am not even obligated to speak to you about this job but I am because as a member of the Revdex.com community I would like to be as transparent as possibleIf you were not happy with the terms and conditions of the move that were given to *** that is between you and ***I have no contract with your name on it and I never transacted any business with youI do not appreciate you slandering me and my company online and telling people that you wish I would swallow my tongueYou have a very nasty mouthAs far as the deposit is concerned I will look into this issue and get back to ***If there are any damages to your home or your items *** is more than welcome to file a claim with our insurance companyDo not contact me anymore or leave anymore comments about me online or I will contact my attorneyAny further issues should be handled by the customer that booked the job who is *** ***?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
I reject the offer of $and I have yet to receive any compensation that the owner keeps stating he will giveIn addition, I have chosen to file for arbitration through North Eastern Van Lines ArbitratorI have emailed the owner and he is aware of this, as he responded to my email and? threatened me with legal actionIn addition Movers Rescue and FMSCA have both been contacted and notified of this decisionI also requested a copy of the bill of sale and contract from the owner and that request was deniedI will continue to wait and look forward to a reasonable resolutionThank you
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
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I'm sorry but what exactly is your complaint hereYour job took longer than what was estimated because your lied about what we were moving and the conditions that we were going to be moving inYou were given the option to cancel the job and you agreed to do the job for $I never heard from you once on the day of the move and now your overcome with complaintsYou were emailing me your issues before the move and I was very straight forward with youI don't see what else I could have done to make things clear to youI even told you to find another company if you wanted me to lie to you and tell you this move was going to be cheapWhat else do you want?