Coast to Coast Agents Inc.

all prospects are offered many plans to choose from this client may have gotten confused with the different benefits that each plan offers which is understandable when going over to different plans that is why each client must sign a authorization form that clearly states the terms and
conditions of the plan he/she choose before the plan goes into effect,it is his/her responsibility to read & review the policy terms & conditionsWe try to the best of our ability to go over each policy in detail and address any or all questions however it is up to the client to listen ,understand, and ask questions during the application process,if the client fails too do that we can not be held responsible

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I sent an email to the company regarding cancellation as well
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
If they keep their word and issue a refund, then I am willing to say this issue is resolved. I am beyond tired of them keeping up with this rant that because someone cannot - or would not - agree to a higher priced plan that they should be scammed and/or penalized with a fake 'health' plan that is really an accident indemnity planAs I said earlier, they refused to send me any information in writing about the so-called 'plan', saying that they would only AFTER I signed the payment formOf course, they still never did, but that is besides the pointThey did NOT offer me any other plans, but did provide emailed PDF files on $500-$a month plans - but to say that they 'offer' those plans, one cannot say, as there was no discussion on the content of the plans in the pdf'sAs you can see from the documents, the wording and information on what the 'plan' is or what it covers is vague and very sparseThis is pure subterfuge and part of the larger con game they playThey push this low priced $a month plan as if it is a real health insurance plan until the person actually has heath issues then the person finds themselves screwedI see or more complaints on the Revdex.com website, am I the only person,then, who is wrong for complaining about their con game? These guys seem to have a history of this
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I would also like to state that this is a scamA gentleman named "Brian" went from highest to lowest pricing on insurance by the hundreds, asking "Does that sound affordable to you?" after each bracketHe also asked me for my bank account information/credit card number (yes, he said he could use either) within two minutes of being on the phoneHe refused to send me literature on any of the policies prior to giving him my payment information, saying my receipt would be sent to my email along with all of my informationI asked him about who the insurance company is, and he said "Chubb" and that he worked for "Coast Agents" out of *** **The phone number being used for my conversations is *** ***

I have been looking for a medical physician and ever doctor I go to have never heard of Coast to Coast, after spending three days back and fourth with a doctor and Gary the representative for Coast to Coast Agents I learned that I have to pay up front for each doctors visit and I will be reimbursed. I also learned that they only cover $120.00 per doctor visit and I am only allowed 6 doctors visits per year. All doctor costs should be disclosed up front before I signed up for this health plan, When I spoke with Gary he informed me that I would have no co pay and all doctors had to accept the plan he never discussed that the plan only covered $120.00 per doctors visit. I never received a pricing list. I am afraid to even think about the cost of a mammogram.
All clients should be furnished with a pricing list.

this client  signed a termination form on 4/**/**  which we can email you for a termination of 5/**/** she was billed on 4/**/** for the month of may coverage,all terminations as per the payment authorization form that this client sign to start plan clearly state"all termination must be made 10 days before your billing date of the 16th of every month she requested to terminate on 4/**/** the after she was billed for her may coverage

all clients must send cancellations by via fax or email or US mail it clearly states that on the payment authorization form that this client signed with all three ways to contact the company . There are no verbal cancellations in the health care  industry this is in place for the...

protection of the clients medical benefits.

There are a variety of phone numbers and emails to contact the agency that was provided numerous time to each policy holder along with any and all welcome packages the insured receives, unfortunatly like most insurance such as homeowners,car, etc whether  you use it or not doesn't determine if...

you have to pay your premium. I am sure many people have paid there car insurnace for many years and never had an accident,many homeowner pay the fire insurance and never had a fire.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

What information was not included in the paperwork I signed and I didn't receive until the [redacted] of June, 5 days after the policy went into effect was that I cannot go see my Primary Care Physician or a Specialist within the first 30 days of the policy and use my plan.  I would be responsible for the total cost of the visit(s).  Which means that I am paying for a policy I can't use.  It is deception and a lack of providing pertinent information.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Coast to Coast Agents Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
 I have been contacted about canceling my membership but nothing was stated about the complaint.
 
 
In...

order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

You did recieve the first one, however Many times the provider or Dr. does not confirm visit or fax and email certain information we apologies for the delay the last two reimbursements are being processed and you should receive within 7 business days

this client was offered numerous medical plans to choose from,the only way her account would be charged is if she signed a "payment authorization form" to start the plan which clearly states the terms and condition of each plan. We will forward the signed document for your review. Her statements are...

inconsistent with the truth of the matter

I searched for an affordable medical insurance on New York State health website last October. An agent names Gary called me up shortly after the search. He offered a health plan to me for a premium of close to $1200 a month for a family of three. The agent failed to inform me that the plan did not cover the annual physical for the first three months after enrollment. So my wife did the annual in November and we ended up paying for the whole bill as a result. Besides, after I bought the insurance, the agent was not answering phone calls or replying emails when I had questions for him. I just feel so bad about the way they do business.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Here is the only information regarding the so-called 'Health' plan in small print on the payment form: This plan does not meet the minimum requirements of the affordable care act. This plan is not major medical insurancebut is a 24 hour accident indemnity plan with prescription benefits and dental through GAC access. Members are entitles to six doctor visits perperson with a reimbursement from CTC Inc up to 100%, not to exceed $120 per visit. Doctor visits are limited to 1 visit per 30 day time frameand are not an insured benefit.They refused to send ANY other information on the 'plan' to me in writing BEFORE I would sign the payment form. In effect, anything they told me over the phone they could deny, change or refuse to confirm because nothing was in writing beforehand. They also make it seem that since I could not - or was not able to - afford the 3 other plans they actually sent information on, that I should be at some type of fault and lose my money to them. The agent never went over any other plans in detail, but did state a few other plans by company name and sent PDF files detailing those from the likes of BlueCross, etc.. The agent pushed hard the lesser 'plan' as a better choice and would only talk about his 'plan' and it was clearly his main spiel towards uninformed cold call takers. I was charged $307.95 on the same day as our conversation and I feel entitled to a refund as - 1.) I have not and never used their services. 2.) I asked for a refund in writing, email and over the telephone on same day. 3.) As the so-called 'policy' was not to go into effect until April [redacted], why not give me the refund ? This goes back to reason #1 & #2.  Any service or product a consumer is not satisfied with is protected by law regarding refunds of monies. Here is the Revdex.com site claim for refunds (this seems to be for physical stores but can be applied to virtual stores as well, by law): [redacted]I want my money back as a refund. $307.95. I am already going to dispute this with my credit card company if the Revdex.com cant resolve this. These guys are pure crooks and scammers.Period. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

After this client decided  not to have the policy go into effect for april [redacted] He is being issued a full refund. As far as saying he was mislead this client new exactly what plan he was purchasing as he stated thats why he canceled. he was informed by the agent and the insurgence company when he called them  that it was not a major medical plan he was told that numerous times and decided not to move forward. How can he blame an agent for something he cant afford, we offered and emailed him numerous plans and he made the final decision based on affordability. The payment authorization form that he signed also states the terms and condition of the plan.He was  informed by the authorization form he signed ,the agent, and the insurance company thats this plan is not a major medical plan  he called them directly! thats 3xs he was infromed so his statements are inconsistenet with the truth! He was offered a major medical plan and simply could not afford it.

the plan this client decided to purchase after being offered many plans to choose from is NOT A FAKE plan it is an accident indemnity plan through [redacted]. As far as her dental is was though AETNA dental access and she was sent a letter informing her it was rolled over to the nea/vba dentalmax...

network. As far as the numerous #s she has is simply because there are many agents and phone #s at the agency,how she got them can only be answered by her (maybe off internet) . This client also signed a authorization form and received numerous welcome  packages by mail and email explaining the terms and conditions of the plan she decided on,all agents go over every plan in as much detail as possible however  each individual is responsible to read and review all the terms and conditions of the plan they purchased. as far as fake you can check [redacted] , and [redacted] for her dental. The plan she choose was based on her affordability she was offered many plans and decided on this one

Revdex.com:At this time, I have not been contacted by Coast to Coast Agents Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

If they keep their word and issue a refund, then I am willing to say this issue is resolved.  I am beyond tired of them keeping up with this rant that because someone cannot - or would not - agree to a higher priced plan that they should be scammed and/or penalized with a fake 'health' plan that is really an accident indemnity plan. As I said earlier, they refused to send me any information in writing about the so-called 'plan', saying that they would only AFTER I signed the payment form. Of course, they still never did, but that is besides the point. They did NOT offer me any other plans, but did provide 3 emailed PDF files on $500-$700 a month plans - but to say that they 'offer' those plans, one cannot say, as there was no discussion on the content of the plans in the pdf's. As you can see from the documents, the wording and information on what the 'plan' is or what it covers is vague and very sparse. This is pure subterfuge and part of the larger con game they play. They push this low priced $200 a month plan as if it is a real health insurance plan until the person actually has heath issues then the person finds themselves screwed. I see 24 or more complaints on the Revdex.com website, am I the only person,then, who is wrong for complaining about their con game? These guys seem to have a history of this.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...