Codelocke Solutions, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.?
? REOPEN ? : EJECT RESPOND I didn't understand your letter I thought it was done and it won't be resolved ...But it's not They never credit to my credit card $I talked to my credit card people , and they dealt with them too (*** *** *** *** *** ? *** *** *** *** ) phone ( *** )CODELOCKE was saying to me Talk to your bank ( *** *** ) they have the money I dealt with both *** *** & CODELOCKE Nobody has it *** *** never received the credit from CODELOCKEThanks And HELP ?? *** ***
Regards,
*** ***
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I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to
accept the business response that my complaint will be closed as resolved.?
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in
reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolvedIn addition, however, I'd like to note that someone named *** *** from the Codelocke billing department personally called me on 4/4/and asked why I complained on Revdex.com, saying that it makes their company look bad, and claimed that I had a one-time charge of $to fix my email problemsWhen I said that nowhere is there any evidence that I made a separate payment in that amount and that, instead, I only made one payment of $he finally said he would refund me and that he doeesn't want anything to do with meHe should have just communicated in writing through the Revdex.com in a professional mannerIn addition, two days later, on 4/6/16, I got an unsolicited call from another guy with an Indian accent saying the same story that the guy from Codelocke told me: that "hackers" are trying to take over and that they can help meThey didn't know that my computer was getting repairs at *** *** at that very momentI ask that my phone number and email NOT be used for any solicitation from this company or any of this company's partners for solicitation
Regards,
*** ***

Dear *** ***,As per your request, transaction with ID *** in the amount of $has been refundedPlease allow to business days for refunded amount to appear on your credit card statementRefund confirmation number is ***CODELOCKE Support Team

Dear *** ***,Entire amount of US $ has been refundedYou must have received? emails stating the samePlease allow to business days for this refunded amount to appear on your credit card statement.We sincerely apologize for the failure of the previous attempt to issue
you the refund.Please call *** *** for any further question regarding this refund.CODELOCKE Support Team? ?

Dear [redacted],A refund in the amount of $199.99 has been issued to your account on 11/23/2015. Please allow 5 to 7 business days for this refund to be reflected in your credit card statement.CodeLocke Support / ([redacted]

As per our records, [redacted] had filed a charge back having case ID #[redacted] with his credit card issuer and credit card issuer had refunded the transaction amount of 549.99 to the customer.

Dear [redacted] [redacted],A full refund in the amount of $499.99 has been issued. You must have received 2 emails confirming the same. Please allow 4 to 6 business days for this refund to appear on your credit card statement. Support Team / CodeLocke

Dear [redacted],Entire amount of US $ 249.99 has been refunded. You must have received  2 emails stating the same. Please allow 3 to 7 business days for this refunded amount to appear on your credit card statement.We sincerely apologize for the failure of the previous attempt to issue...

you the refund.Please call [redacted] for any further question regarding this refund.CODELOCKE Support Team

Technical team reached out to the customer, and issue has been resolved.-----CodeLocke Suport Team

Revdex.com:
I...

have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns...

in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to...

accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

As per your dispute, transaction in the amount of $299.99 has been fully refunded on 4/6/2016 -----CODELOCKE Support / [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 REOPEN  : EJECT RESPOND . I didn't understand your letter . I thought it was done and it won't be resolved ...But it's not . They never credit to my credit card $150. I talked to my credit card people , and they dealt with them too ([redacted] ) phone ( [redacted] )CODELOCKE was saying to me ... Talk to your bank ( [redacted] ) they have the money . I dealt with both [redacted] & CODELOCKE ... Nobody has it ... [redacted] never received the credit from CODELOCKEThanks ... And HELP ?? [redacted]
Regards,
[redacted]