Coffee Society

Initial Business Response /* (1000, 6, 2015/12/16) */
Hello [redacted],
Thank you for reaching out to us through the Revdex.com and for speaking with me over the phone about your concerns. I am glad that we were able to come to a resolution that you were happy with and I enjoyed speaking...

with you as well.
We understand it can be very frustrating when professionals do not hear back from customers. This is not the experience that we want our professionals to have. I want to assure you that each request that is submitted through Thumbtack is put through a verification process that is both automated and manual. That being said, we encourage all professionals to report anything that looks suspicious and we will look into it right away. We do not allow fake requests on our site as we want our professionals to get hired and know that we are not successful unless our professionals find success.
This is why we have an area on our site devoted to the success of our professionals, complete with research based articles, called our Pro Center. We encourage all Thumbtack professionals to visit this Pro Center here: https://www.thumbtack.com/pros/. We also have a highly trained customer support team that is ready to help any professional. They may be reached by phone at XXX-XXX-XXXX or email at [redacted]@thumbtack.com.
Please let us know if you have any questions or concerns. We are always here to help.
Sincerely,
[redacted]
Thumbtack Support
[redacted]@Thumbtack.com
XXX-XXX-XXXX