Sign in

COL ASSET MANAGEMENT

Sharing is caring! Have something to share about COL ASSET MANAGEMENT? Use RevDex to write a review
Reviews COL ASSET MANAGEMENT

COL ASSET MANAGEMENT Reviews (30)

Dear Miss [redacted] ***,Let me start off by apologizing for any inconvenience or stress that this matter has caused you Our main goal in the office is to help customers make a resolution to there debt in the most professional and courteous way possible With that being stated I have personally tried to look you up by your name, phone number and email and have not found you in our system Also I have gone through our Phone system which holds recordings for a year and could not find an incoming or outgoing call to the phone number you have provided I will be happy to give you more information but unfortunately without a valid phone number that we called you on, I am not able to listen to the recording and find the file number Also if you have the file number it would be very easy for me to look up to assist you Also I am not sure about you son being called, but if you give us that phone number I will be happy to delete it from our system Thank youChris [redacted] General Manager

DEAR [redacted] ,This is a demand for payment of the original debt incurred by youCOL ASSET MANAGEMENT has made the decision to offer you an opportunity to satisfy your delinquent accountAll of your rights and obligations regarding this contract have been assigned to this office Please be advised that the payment-in-full, in the amount of $for this account is due in our office immediatelyAt this time, no one within our network has personally reviewed the particular circumstances of your accountHowever, if you fail to contact this office our client may consider additional remedies to recover the balance dueIf you have any questions relative to the above referenced arrangement, please do not hesitate to contact our office toll free at ###-###-####Monday through Thursday 8am 6:00pm, Friday 8am 5pm ESTPlease refer to the case number indicated above Federal law requires we notify you this is an attempt to collect a debt and any information obtained will be used for that purpose.Sincerely,COL ASSET MANAGEMENT

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Provided the issues is closed and there will be no additional contact from COL Asset Management, I am satisfied with the response even though I disagree with how they represented the issue with my sister.Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I did call your company back the same day they left a message for my aunt (who does not live with me) to stop calling mePlease please please never ever call me again about any of my family membersThat is their business I don't want to be involvedThank you

Dear [redacted] ,Let me start off by any stress you have been caused by this matter and will let you know we take all complaint very serious I have personally spoke to the manager at the office, plus listened to all recording in regards to this matter On 6/at 12: you finalized a discussion with the manager of the office Mr [redacted] , where he did apologize for the mincustom service that our representative had with you Also as he stated and as I state while listening to the recording, not at one time did anyone say they are sending officers to your house, nor did they threaten you with any jail time The facts of this situation from what I have listened to and spoke to our office about is that when you spoke to MrMitchell on 6\he did apologize and move your payment til the end of contract which was moved to 9/2/ Also at that time after the discussion he emailed a copy of the validation of debt to you, while also telling you on the phone all the dates that the account was opened, to declined and charged off Also the bank and bank account information in which the funds were wired to her account You first and only payment was on 5/13/and we moved your 2nd payment with no charge til the end of contract Also when it was time to make your next payment, that was also decline due to your statement of you lost your card and a insufficient funds charge was added of $for non payment As I do apologize for issue with the original rep, our managers at our office had multiple discussions with you without any complaints At this time, we will delete all further payments and no more contact with our office We will forward your account out of our office so you will no longer be getting calls, but your loan with Bottom Dollar also known as VIP loan is still openThank you,Chris MahoneyPresident

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I would be happy to consider this complaint resolved once I receive the letter of Settlement in Full that the company is offering to send. They have my email address and I have specified to them that they may contact me via telephone or email and provided them with the correct email address Regards,*** ***

Dear Miss *** ***,Let me start off by apologizing for my any employees here at our office, the last thing I ever want is for any individuals our office deals with to have less that superb quality of service I am going to personally listening to all recordings and conversations to make
sure that this does occur to any other people What I can start off with is, I have mailed you a copy of the Validation of Debt and Payment Arrangement that you have made with our office Also I have removed this file from that associates desk and has been moved to my desk so that only calls will be made by me if you have any questions or concerns Also I have removed all number from family and will only contact you at your primary number so that we can get this resolved in a civil manner I hope you accept my apology and if you have any questions please feel free to contact me directly at my number at *** I hope you have a weekend and if you have any further questions always feel free to contact me.Thank you,Chris ***General Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards, *** ***

Dear Mr*** *** and Revdex.com I have personally listened and reviewed all information in regards to the complaint you have submitted My biggest goal is to review every issue personally so that I can help finalize this situation From the information I have reviewed she never stated to
you sister she was from the bank, but this was an issue in regards to your bank which is correct Also Mr*** is following office procedure and privacy laws but not giving out anyone personally information with verifying it is the correct individuals they are trying to contact He didn't ask for any information from you but wanted to verify your last of your ssn# which he stated to you to make sure you were the correct person I do understand that financial matters are stressful and from the conversation I listened to I can tell that you two were getting heated at one another He shouldn't have disconnected the call, but again without verifying that you were the correct person he did do the correct thing by not giving any further information on the account He did place a request for a validation of debt to be mailed to you His requested has been completed and will be mailed out to you today When it comes to the phone call to you sister, unfortunately that was a phone number provided to us as a reference in your financial matter with Integrity Loans What I can promise you is that your file has been place out of his desk and under management status They only attempted to call you yesterday and will make sure you get no further calls from our office We do apologize for any inconvenience this has caused you and you have my personal promise that you will get no further contact from my office.Thank you,Chris ***General Manager

I agree to your terms, I have sent you and Settlement Paid in Full to your email and also attached a copy to this complaint.Thank you for your time and consideration,Chris ***

Date: Mon, Sep 18, at 11:AMSubject: Re: *** *** Complaint (***)To: *** *** ***, Number I would like to ensure this complaint is not to Crystal Blue Aquatics LLC We have no signed contracts of any sort with this
community.Secondly if they can file the complaint to the correct company I will then explain our reasons as a business as to why we had to sever the contract We have letters from our employees explaining the torment they went through on a daily basis for simply trying to run a clean and safe pool for the community Unfortunately the community seems to think since they pay dues or own a lot that they are entitled to do and say just about anything they want They have threatened bodily injury to our staff and there are sexual harassment along with general harassment The staff brought many incidents to our attention and instead of the staff filing charges we ended the contract between *** *** Management, llc and *** *** Corporation Commission We forfeited the balance owed of 10k plus on the contract for the inconvenience they had to endure Let me know what other information you need TJason D***Crystal Blue Aquatics

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I WANT THEM TO STOP CALLING ME ENTIRELYI HAVE NO BUSINESS WITH HER ACCOUNTSHE DOES NOT STAY WITH ME!!! I HAVE WRITTEN THE ATTORNEY GENERAL'S OFFICE CONSUMER COMPLAINT OF WASHINGTON ABOUT THIS ISSUE AS WELL

Dear Miss *** ***Let me start off by apologizing for any inconvenience this financial matter has caused you in regards to debt with *** The last thing I would ever want is for any individual to feel uncomfortable or put on a payment arrangement they do not feel comfortable with
I have personally reviewed this account and listened to the recordings in regards to this matter Not at any given time did anyone in this office tell you that you were going to jail When it comes to documents being delivered to you, unfortunately with no returned calls, and no confirmed method of getting in touch with you, that is usually the easiest way All documents including Validation of Debt and Payment Arrangement was emailed to you as requested, and when you left voicemail's, Miss *** did return a call and left you a message in regards to your Loan with *** I do definitely apologize for any misunderstanding that took place was your payment arrangement you had with our office I am also happy to send you the original Page contract that *** send you when initial took out the loan I do understand that Installment loans from Payday loan companys can be extremely high, and the original page of the contract did do a full breakdown of amount borrowed, amount you will be charged for accepting loan and the payment arrangement you had with the debtor *** when taking out the loan What I am willing todo at this point is as followed, I will initial take your account and put it in management desk so you will get no more further calls from our office besides myself if you and I need to discuss any matter Also as stated your Original Balance with our office was $1, You have currently paid to date $ What I am willing to do if you agree is send you a Settlement Paid In Full letter which will state your obligation to this debt has been completely satisfied if you wish to agree with these terms I do again apologize for any inconvenience you have faced due to this matter, and hope this resolution will appease your current feelings.Thank you for your time and consideration;Chris ***President

Dear Miss *** ***I have personally looked over your file and any and all contact you had with our office I do see that you did call into our office and left a voicemail for a return call MrCameron *** attempted to contact you but unfortunately wasn't able to get in contact
with you with the phone number you provided in the voicemail The only phone numbers you would have been given was our office number, and if you did have an opportunity to speak with anyone in our office the managers of each department do have there own extensions or phone numbers Attached is a copy of the validation of debt in which you had with *** all this information was the information you provided when you took out the loan, including employer, date open, delinquent, charged off and even IP addressed used when taken out the loan I do understand that financial situations can be a frustrating and bothersome situation I am happy to work with you if you need any assitanceIf you decide you don't need any assistance I do understand and can guarantee you will not get any further calls from our office Thank you,Chris ***General Manager

Dear Miss *** *** *** and Revdex.com I am currently reviewing and listening to all recordings in regards to your interactions with Miss ***, and what I have determined is that she did make an error on the first payment amount You are correct and the agreed amount to be processed for today
was suppose to be $ Also when it comes to any messages left for your family members, we do contact the individuals that were listed as references when the file comes into our office I do not believe that she purposely intended to to have the incorrect amount for your first payment considering the rest of your payments will correct from the recording I do understand that people do face hard financial times, and this situation can be very frustrating and for that I do apologies The last thing I want is for anyone to feel uncomfortable or unpleased with any arrangement that they are making with our office Due to the hardship and frustration you face in regards to this matter I would like to ease your frustration by sending you a Settlement Paid in Full letter which will state your obligation to this debt has been completely satisfied and a heart felt apology for any stress this has caused you.Thank you, Chris *** General Manager

Dear Revdex.com and Miss *** ** ***;I have personally reviewed this account and and listened to recordings and do apologies for any inconvenience in which we have caused Miss *** From the information I have gather, Mr*** *** did stated that he was calling in regards to an account
with *** Bank, but did not state that he worked for *** Bank When it comes to your personal information given, he stated that he didn't give full account or social security numbers He has been warned very heavily by me that he is on a probational period and cannot give any information to a 3rd party that has not been approved by individuals we are pursuing Also this file has been removed from his desk and into a my management file so that no employees cannot work, and get into this file I am very apologetic for this incident and also willing to send you a Settlement Letter which states your obligation to this debt has been satisfied so there you will never have an issue with this particular account again Thank you and have a nice day,Chris ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** *** I will not be completely until I receive the settlement document as mentioned in their response

DEAR [redacted],This is a demand for payment of the original debt incurred by you. COL ASSET MANAGEMENT has made the decision to offer you an opportunity to satisfy your delinquent account. All of your rights and obligations regarding this contract have been assigned to this office....

Please be advised that the payment-in-full, in the amount of $971.60 for this account is due in our office immediately. At this time, no one within our network has personally reviewed the particular circumstances of your account. However, if you fail to contact this office our client may consider additional remedies to recover the balance due. If you have any questions relative to the above referenced arrangement, please do not hesitate to contact our office toll free at ###-###-####. Monday through Thursday 8am 6:00pm, Friday 8am 5pm EST. Please refer to the case number indicated above Federal law requires we notify you this is an attempt to collect a debt and any information obtained will be used for that purpose.Sincerely,COL ASSET MANAGEMENT

Dear Miss [redacted],Let me start off by apologizing for any inconvenience or stress that this matter has caused you.  Our main goal in the office is to help customers make a resolution to there debt in the most professional and courteous way possible.  With that being stated I have...

personally tried to look you up by your name, phone number and email and have not found you in our system.  Also I have gone through our Phone system which holds recordings for a year and could not find an incoming or outgoing call to the phone number you have provided.  I will be happy to give you more information but unfortunately without a valid phone number that we called you on, I am not able to listen to the recording and find the file number.  Also if you have the file number it would be very easy for me to look up to assist you.  Also I am not sure about you son being called, but if you give us that phone number I will be happy to delete it from our system.   Thank youChris [redacted]General Manager

Check fields!

Write a review of COL ASSET MANAGEMENT

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

COL ASSET MANAGEMENT Rating

Overall satisfaction rating

Address: 369 Delaware Ave, Buffalo, New York, United States, 14202-1601

Phone:

Show more...

Web:

This website was reported to be associated with COL ASSET MANAGEMENT.



Add contact information for COL ASSET MANAGEMENT

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated