Cole Auction & Realty Co

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of...

why you are not satisfied with this resolution.]
Regards,

Our local manager, [redacted] has confirmed that the customer has been contacted in an effort to resolve the complaint.   Any further communication should be directed to [redacted] in Jacksonville.  Revdex.com sends complaints to Houston; the management team in Jacksonville is best suited...

to resolve this issue.

A local maanger has been asked to evaluate; this should not be construed as a change in position.  If further action is to be taken, the customer will be contacted directly.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
This was a known issue and should have been disclosed to me before I purchased the home. I will seek legal counsel.
Regards,

This claim must be resolved by communicating with our local manager, Pat [redacted].