College Park Honda

Good morning [redacted] , Thank you for sharing the concern that [redacted] had with College Park Honda Please refer to the attached documents as I believe this matter has been resolved to [redacted] 's satisfaction based on the e mail that she sent to our Service Director Chris ScripturePlease feel free to contact me at ###-###-#### if you have any questions or need additional information.Thank youRose [redacted] B***Director of Customer RetentionRRR Automotive***@RRRAUTOS.COM###-###-####

November 17, 2014Dear [redacted] ***,After speaking with [redacted] last week and today, she is satisfied that her concerns have been addressed and she is now satisfied.She also said she would contact you to close the caseThank You,Dick P

Good afternoon [redacted] ,On February 3, 2016, I spoke with [redacted] and apologized for our poor performance We obtained a duplicate registration and [redacted] decided to pick it up on Saturday I also spoke with [redacted] on February 12, and confirmed receiptPlease contact me at ###-###-#### if you have any other questions or need additional information.Thank you Rose *B***Director of Customer RetentionRRR Automotive***@RRRAUTOS.COM###-###-####

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

ID [redacted] Inbox x [redacted] @ [redacted] Dec 15 (3 days ago) tome,cstults,autorap1 DEAR [redacted] please excuse the delay in my response. we were able to work out a satisfactory agreement with [redacted] at this time the matter is revolved respectfully abbas k [redacted]

Dear *** ***,I am very sorry to read that *** *** is not comfortable with the findings that we provided during her recent visit. Attached is a copy of the multipoint inspection that we performed. During this inspection it was noted that the power steering fluid was dark and the
brake pads were worn below 3/32. We would be happy to perform an inspection, with *** *** present, to show her how we measure the brakes and the condition of the power steering fluid. I am confident, if given the opportunity, we will re-gain *** ***s confidence in our ability to serve her.To schedule an appointment, *** *** can contact me at [email protected] or ###-###-####.Thank youRose *B***Director of Customer RetentionRRR Automotive Group***@rrrautos.com###-###-####

Dear *** *** We canceled *** *** warrantya refund check for $was mailed to capital one Also a copy of the check was mailed to *** *** thank you abbas k***college park honda

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Additionally, MrP*** relayed his understanding of my concerns and I am sure that my private information will be protected.
Regards,
*** ***

***
***
*** *** ***
face="arial">
unfortunately due to numerous reasons ( some due to our mistakes, others due to the state of Massachusetts) ms martel's tags were delayedwe mailed out today a refund check for her rental car expenseat this point all her concerns are resolved
sincerely
abbas k***
general manager
college park honda

Good
morning *** ***,
On
November 7, 2015, Chris S***, Service Director spoke with *** *** to
review her concern. Chris apologized for
our poor performance and agreed to provide a refund in the amount of $
(check attached).
Please
feel free to contact me at
###-###-#### if you have any questions or need
additional information
Thank
youRose *B***Director of Customer RetentionRRR Automotive***@RRRAUTOS.COM###-###-####

"width: 619px; margin: 0px; padding-top: 0px; padding-right: 8px; text-align: left;">
*** ***
2:PM (hour ago)
tome
Hello ** ***,
The dealer and I have resolved the issue pertaining to my concernsI no longer wish to proceed with the complaintPlease close or cancel it
Thank you,
Sent from my ***

Good afternoon *** ***,">
On February 3, 2016, I spoke with *** *** and apologized for our poor performance. We obtained a duplicate registration and *** *** decided to pick it up on Saturday I also spoke with *** on February 12, and confirmed receipt
Please contact me at ###-###-#### if you have any other questions or need additional informationThank you
Rose *B***
Director of Customer Retention
RRR Automotive
***@RRRAUTOS.COM
###-###-####

Good afternoon [redacted],On February 3, 2016, I spoke with [redacted] and apologized for our poor performance.  We obtained a duplicate registration and [redacted] decided to pick it up on Saturday.  I also spoke with [redacted] on February 12, 2016 and confirmed receipt. Please...

contact me at ###-###-#### if you have any other questions or need additional information.Thank you Rose *. B[redacted]Director of Customer RetentionRRR Automotive[redacted]@RRRAUTOS.COM###-###-####

November 17, 2014Dear [redacted],After speaking with [redacted] last week and today, she is satisfied that her concerns have been addressed and she is now satisfied.She also said she would contact you to close the case.
Thank You,Dick P

Good
morning [redacted],
On
November...

7, 2015, Chris S[redacted], Service Director spoke with [redacted] to
review her concern.  Chris apologized for
our poor performance and agreed to provide a refund in the amount of $170.00
(check attached). 
Please
feel free to contact me at ###-###-#### if you have any questions or need
additional information.
Thank
you
Rose *. B[redacted]
Director of Customer Retention
RRR Automotive
[redacted]@RRRAUTOS.COM
###-###-####

background-color: transparent;">ID [redacted]
Inbox
x
[redacted]
Dec 15 (3 days ago)
tome,cstults,autorap1
DEAR [redacted]
please excuse the delay in my response. we were able to work out a satisfactory agreement with [redacted]
at this time the matter is revolved
respectfully
abbas k[redacted]

Good morning [redacted], Thank you for sharing the concern that [redacted] had with College Park Honda.  Please refer to the attached documents as I believe this matter has been resolved to [redacted]'s satisfaction based on the e mail that she sent to our Service Director Chris...

Scripture. Please feel free to contact me at ###-###-#### if you have any questions or need additional information.Thank youRose ** B[redacted]Director of Customer RetentionRRR Automotive[redacted]@RRRAUTOS.COM###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]