Comfort Suites Milwaukee-Park Place

I use Choice Hotels when we travel and belong to Choice Privileges to earn points for our stays at the hotels. I have accumulated 35,000 points and wanted to use some of the points to book our next stay. I kept getting an error message every time I tried booking. I called and spent over an hour on the phone being transferred from one agent to another. I received no help at all. They told me that the system wasn't working but that I had to book online. A little hard to do when the system isn't working. Then I found out that system couldn't make my reservation they could charge my credit card - 12 times for the same night. They claimed the issue was with my credit card. Choice Hotels and Choice Privileges gave me no help at all in resolving the issue. The points are worthless. Stay somewhere else.