I really was not going to write a review I must say that the workers themselves were good They did show up hours late Everything was in boxes and packed when the movers arrived with the exception of my furniture and televisions I had glass tv shelves and my dining room table was glass as well I was told that all glass had to be wrapped in boxes and not the thick blankets They said that I needed boxes at $each They wrapped my couch, love seat, and mattress in blankets, tape and shrink wrap Why all three I don't know They used rolls of tape at $each They retaped some of my boxes when there was no need Everything was loaded and we get to the new destination to begin unloading I was then told that I had to pay before they would unload all of my furniture I was so upset, because I had not heard of that before It didn't make sense for me to pay upfront, when we were not sure of the number of hours They automatically charge for hours, plus one extr
We used Budget Moving and Storage on 8/31/that was referred to me thru *** Van Lines - which is not reputable either My company paid *** Van Lines a down payment of $and *** used Budget Moving and Storage was one of their ‘approved’ vendors The men that came out to move my home were polite and explained what they were going to do - however, the dispatcher told me there would be men, not After all was packed on their truck, the lead mover/driver stated that due to us being over our cubic foot allotment - which was given to us by *** and was never viewed physically by anyone - I sense that size was given by *** specifically to create an earning opportunity for Budget When the driver came in - by the way took them hours to pack our belongings (only love seats, dressers, boxes, clothes and beds, TV’s under 40” and headboards and very small miscellaneous items) - we were told that it was an additional $2,extra and we had alrea
I used *** Van Lines for a move from DC to Dallas, and *** subcontracted through these guysI was not aware my move would be subcontracted until Budget Moving called meI did not receive hour notice before the movers' arrival - the call came at COB the day before my scheduled pickupDuring this call, I was cut off and the call was droppedUpon trying multiple times to call back, I received no answer and was unable to leave a voicemail (mailbox was full)Luckily, I received a call back after about minutes confirming my scheduled pickup
The day of my pickup, the movers arrived earlier than quoted, and I only received minutes advance noticeLuckily I was able to get home in time, and the movers were very polite and efficient once at my housePacking and loading didn't take long, and I was informed on the date of the move that delivery might take an extra day or two past what I had originally scheduled
Upon initially scheduling the move, I set my first availabl
Do not use this moving companyI was offered a special discounted rate for my move (5miles) of a three bedroom home which was already 90% packedThe total move for six hours was to be $and I ended up paying over $from their mark ups and scam of materials listThe dispatcher held my items hostage on the truck until we paid the extorted amount as wellThe materials list that they make you sign is reviewed with you, along with the other relevant documents pertaining to said moveHowever, the movers then go gang busters with the materials list and don't ask your approval to do soMy material list charges was ridiculous and unauthorized, to the tune of $1927.00!! The movers got lost for an hour and my bf had to go meet them and bring them to the new home, of course they charged me for that time as wellThe move only was completed because I had my bf and contractor help said moversA total of hours which most was spent wrapping everything but the dog in materials to jack up their fee'sDO NOT USE THIS COMPANY
I have hired Budget Moving and Storage company for my moveThey sent me an estimate of moving $I asked multiple times if there are any hidden charges and they said this is the final costWhen they showed up for the moving, they said they are going to charge around $for packagingWe asked them we don't need that expensive packaging but they said no to that and said its company policy.we felt like hostage that time because we were all packed up and could not refuseBut, after picking up all the stuff and loading them on the truck, they presented the bill of $That includes $as packing charges and also they added additional $to the chargesI said that is too much and we can't pay thatBut, they said they are not going unload our stuff if we don't payFinally, we paid that amountWe felt that we got ripped on this and made hostage to pay the charges
Also, they damaged our one of our Mattress box and broke our storm door lockWhen I ask them to refund they d
Where do I begin? They sounded nice while discussing that it's a family owned business and that they can offer lower rates because of thatI should've known that was a ploy and a trick to pull the ole "bait 'n switch"!
Movers don't pack you things properly, they thrown it in a box with other things nearby, put a few sheets of packing paper in and wrap it upThey leave a mess after the packing and after the leavingI say leaving because they didn't unpack and put together my television, my bed or my desk that they took apartI have quite a few packing blankets that they left everything wrapped up inThey drove my vehicle from Charlottesville to Maryland then from Maryland to Kentucky where I relocated to instead of actually shipping it as the contract states they wouldWhen I called "Charles" he said "Oh, yeah, our transport company didn't show up so we have to drive it"Mind you, the vehicle has expired tags and no insurance and they drove it over a week putting miles on it without permission from meThe very thing I was trying to avoid in the first placeI will be filing a claim and a lawsuit if I don't get my $back from the broken transport part of the contractThey are liars and I wouldn't advise ANYONE with half a brain to do business with themDon't believe me? I have pictures of everything I speak of as proofOver miles was put on my vehicle they were supposed to ship, I have boxes all over the floor and the Charles guy made every excuse to not refund at least part of my money which was paid in cashDefinitely something shady is going on here and I want them investigated and or shut down! I tried to use a small business but, I see that when it comes to moving, they aren't worth a Google search!
Don't waste your time or moneyThey are quite possibly the WORST!
My husband and I moved from MD to CA and are using BMS to move our larger furniture itemsThe items were packed and put into storage on Sept as our house in CA was still being builtWe called BMS on Dec to have them move our stuff to CA and was told we would get a call within hrs before our stuff would be deliveredInitially we were told our stuff would be delivered before Christmas and we waited to hear from them but no one contacted usMy husband and I each called and sometimes we got an answer, others times no answer but we would get a call backLast I was able to get ahold of someone was Dec and the guy was rude saying that the truck was delayed due to weather and that we should have it definitely by Dec He also said that in the contract it states they could take up to days for deliveryMy husband and I looked at the contract and no where does it state thatWe waited all day on Dec and no call and no deliveryI called all the numbers I could find for BM
I was quoted a price for moving approx a 1bedroom household from NC to WA by American Roadway This price was ~$based on the description of items relayed to American Roadway estimated at cubic feet They contracted to Budget Moving and Storage On the day specified, Budget Movers loaded my items into their truck and attempted to add additional costs for packing and safeguarding the items, even though American Roadway had included packaging in their estimate Upon completion of loading they explained that the cubic feet was almost double what was estimated and was cubic feet bringing the cost to over $I had no real option to protest as my household was loaded in their truck, and the move was time-sensitive; I only had one day to get my items loaded
Upon arrival in WA, I was told by a different third party that my items were far below cubic feet and were more like cubic feetI took pictures of my items on the truck with the semi's cubic footage markings inside for corroboration
I called American Roadway and explained that I was being taken advantage of, Budget Moving called me to repeatedly deny their involvement in any wrongdoing I told them I had pictures and clear evidence that my items did not take up cubic feet and told them I would be in communication with American Roadway to dispute this They called me over times in the span of hour after I told them I would not continue to argue my point with them
I found Budget Moving and Storage to be extremely unprofessional and I have no doubt this company conducts their business in similar fashion with other clients that have no real way to protest or fight the estimate when their items are figuratively held for ransom on the trucks
This company is a complete rip-of! My wife and I spoke with Martin and described what we had to move He quoted me between $- $for 6-hours with movers The trip to the storage unit was only miles from the home we're selling When we got to the storage unit, the movers STOPPED working until they were paid! The company NEVER explained to my wife or me that they required payment before the move so we believed we would be sent a bill in the mail, to pay shortly after the move They demanded $ Our household items were held hostage until paid After speaking with Martin he offered to give us a 5% discount Then, a few minutes later, the driver (Assir/Nassir) told me I owed $for gas and he forgot to add it to the already outrageous price, bringing the total up to $ I then spoke with Martin again and reminded him that he quoted us $- $total for the move, including packing materials Never once did Martin discuss any fee for gas He offered
I began contracted services with Budget Moving and Storage 02/14/to pick up my belongings from *** ** storage to move to *** *** *** for a rate of The rep *** assured me that was the rate and no additional costsThat was all lies! First off my items were already packed and ready to be picked up from my storage However the movers canes picked up my items repacked which I did not give permission to and charged me an additional $ So when my items were all packed and on the truck it went to there warehouse in *** *** the next day *** called and said it would be additional because of the weight and it would be an $more so on delivery Also I was told that my items would have over drivers and it would be transferred?? I asked why and *** stated that’s the way that they company works they have a team of drivers
I was not happy about that since ,I had already paid $and my items were not in route to ***
On Jul I contacted Budget Moving and storage for a moving estimate
On Jul I received an estimate from Martin for $
On Jul I confirmed the moving date and time with Martin and paid $as deposit
On Aug the movers came to my house to do the move
Prior to starting the price estimate was reviewed with me Additionally I identified that I would need a box for my television and a mattress cover It was identified to me at that time that all furniture covering and tape was included in the estimate price
The movers proceed to take approximately hours to pack my bedroom apartment
My apartment move was in the same complete as my old apartment
When we made it my new apartment a different person came up and showed me the estimate of $ Then about mins later before they started unloading the truck he brought the final bill to me and requested that I pay the bill then I asked him at the time how the bill had doubled to
He said that included the pric
I am complaining about a moving company who changed the amount I was quoted for moving my household items from Suitland, MD to Augusta, GeorgiaI was told that I would be guaranteed deliver either May or June My things were delivered in Augusta, Georgia on June 5,
I was given an estimate of $with a deposit of $before hand, which should have left a balance of $When the driver arrived to pick up my items, I had to pay $1517.00, which should have left $When the driver arrived to deliver my things in Augusta, I had to pay $I went from $to $and with scrub marks on my dining room table where it was rubbed on the concrete
I do not understand why I went from a reputable company named *** *** *** to Budget Moving Company where they charge what they want to chargeI had taken a rug, a table, a vacuum cleaner, andlarge gallon tote containers off the list and I ended up paying more than was estimated to me and havi
On May 16,2018, I had Budget Moving and Storage move my belongings miles from one house in Hanover, PA to another house in Hanover, PAWhen I got to the new house, the man in charge of moving came in the house and said I had to pay him before the other men could bring the belongings into the houseI paid $Then the man in charge called the driver of the truck and told him he could begin to unload the truckI walked outside with my husband and we saw the guy open up the back of the truck and saw our year old curio cabinet and tiled top picnic table fall out of the truck and crash to the ground and breakWe asked the guy in charge how to get our money back and he said you have to file a claim in order to get any money backWe did and sent pictures and cost of the items and we got a letter back on August 19, that states the company can only pay us a total of $or cents a pound for poundsIs this all we can get or can we try for more
On July I received a quote from the company for a moveIt estimated that the move would take hours plus hour of travel time at a cost of $an hourIt also stated that "For labor charges, we start the clock the moment the crew begins loading at your starting locationWe stop the clock once we finish at your final destinationTime spent driving in between the pickup and delivery location\'s is considered as labor hours." When the movers arrived, I wanted to verify that I only had to pay for the actual time spent as stated in the quoteI spoke to the manager on the phone and he assured me that that would be the caseAfter everything was loaded and we get to my new house, I was told by one of the movers that that manager called him on the way there and told him to charge me for hours even though the entire move, including travel time took less than When I tried to talk to the manager about it he told me that he had to "take care of his guys" and that if I didn't like it
The most negative experience I have ever had movingThey quoted hours and it took hoursWe were only moving minutes awayWe paid for the full packing service and all they had to pack was our small kitchen because we did everything in advanceThey lost the glass tops to our desks and damaged our headboardDo not use this company!!!
Budget moving and storage was hired to move me from Hagerstown, Maryland to Frederick, Maryland on the 27th of May, The estimated cost of the move was $Once the truck arrived to my new location my property was held hostage because I refused to pay the escalated amount of $1,I called It wasn't until the police arrived and ordered the manager/supervisor to order his driver to release my propertyThe police told the manager/supervisor that if he did not comply, his driver and helpers would be arrested for theft!!!!! Shortly after, my property was unloadedThe despicable manager/supervisor ordered his men to put my property on the street! Unfortunately, the police officers could not make them bring my property inside my home even though it was/is in the agreement to deliver and set-upI was told it was/is a civil matter to which I plan on pursuing in courtI found out shortly after that all of my property was not loaded and left behind
I really was not going to write a review I must say that the workers themselves were good They did show up hours late Everything was in boxes and packed when the movers arrived with the exception of my furniture and televisions I had glass tv shelves and my dining room table was glass as well I was told that all glass had to be wrapped in boxes and not the thick blankets They said that I needed boxes at $each They wrapped my couch, love seat, and mattress in blankets, tape and shrink wrap Why all three I don't know They used rolls of tape at $each They retaped some of my boxes when there was no need Everything was loaded and we get to the new destination to begin unloading I was then told that I had to pay before they would unload all of my furniture I was so upset, because I had not heard of that before It didn't make sense for me to pay upfront, when we were not sure of the number of hours They automatically charge for hours, plus one extr
We used Budget Moving and Storage on 8/31/that was referred to me thru *** Van Lines - which is not reputable either My company paid *** Van Lines a down payment of $and *** used Budget Moving and Storage was one of their ‘approved’ vendors The men that came out to move my home were polite and explained what they were going to do - however, the dispatcher told me there would be men, not After all was packed on their truck, the lead mover/driver stated that due to us being over our cubic foot allotment - which was given to us by *** and was never viewed physically by anyone - I sense that size was given by *** specifically to create an earning opportunity for Budget When the driver came in - by the way took them hours to pack our belongings (only love seats, dressers, boxes, clothes and beds, TV’s under 40” and headboards and very small miscellaneous items) - we were told that it was an additional $2,extra and we had alrea
I used *** Van Lines for a move from DC to Dallas, and *** subcontracted through these guysI was not aware my move would be subcontracted until Budget Moving called meI did not receive hour notice before the movers' arrival - the call came at COB the day before my scheduled pickupDuring this call, I was cut off and the call was droppedUpon trying multiple times to call back, I received no answer and was unable to leave a voicemail (mailbox was full)Luckily, I received a call back after about minutes confirming my scheduled pickup
The day of my pickup, the movers arrived earlier than quoted, and I only received minutes advance noticeLuckily I was able to get home in time, and the movers were very polite and efficient once at my housePacking and loading didn't take long, and I was informed on the date of the move that delivery might take an extra day or two past what I had originally scheduled
Upon initially scheduling the move, I set my first availabl
Do not use this moving companyI was offered a special discounted rate for my move (5miles) of a three bedroom home which was already 90% packedThe total move for six hours was to be $and I ended up paying over $from their mark ups and scam of materials listThe dispatcher held my items hostage on the truck until we paid the extorted amount as wellThe materials list that they make you sign is reviewed with you, along with the other relevant documents pertaining to said moveHowever, the movers then go gang busters with the materials list and don't ask your approval to do soMy material list charges was ridiculous and unauthorized, to the tune of $1927.00!! The movers got lost for an hour and my bf had to go meet them and bring them to the new home, of course they charged me for that time as wellThe move only was completed because I had my bf and contractor help said moversA total of hours which most was spent wrapping everything but the dog in materials to jack up their fee'sDO NOT USE THIS COMPANY
I have hired Budget Moving and Storage company for my moveThey sent me an estimate of moving $I asked multiple times if there are any hidden charges and they said this is the final costWhen they showed up for the moving, they said they are going to charge around $for packagingWe asked them we don't need that expensive packaging but they said no to that and said its company policy.we felt like hostage that time because we were all packed up and could not refuseBut, after picking up all the stuff and loading them on the truck, they presented the bill of $That includes $as packing charges and also they added additional $to the chargesI said that is too much and we can't pay thatBut, they said they are not going unload our stuff if we don't payFinally, we paid that amountWe felt that we got ripped on this and made hostage to pay the charges
Also, they damaged our one of our Mattress box and broke our storm door lockWhen I ask them to refund they d
Where do I begin? They sounded nice while discussing that it's a family owned business and that they can offer lower rates because of thatI should've known that was a ploy and a trick to pull the ole "bait 'n switch"!
Movers don't pack you things properly, they thrown it in a box with other things nearby, put a few sheets of packing paper in and wrap it upThey leave a mess after the packing and after the leavingI say leaving because they didn't unpack and put together my television, my bed or my desk that they took apartI have quite a few packing blankets that they left everything wrapped up inThey drove my vehicle from Charlottesville to Maryland then from Maryland to Kentucky where I relocated to instead of actually shipping it as the contract states they wouldWhen I called "Charles" he said "Oh, yeah, our transport company didn't show up so we have to drive it"Mind you, the vehicle has expired tags and no insurance and they drove it over a week putting miles on it without permission from meThe very thing I was trying to avoid in the first placeI will be filing a claim and a lawsuit if I don't get my $back from the broken transport part of the contractThey are liars and I wouldn't advise ANYONE with half a brain to do business with themDon't believe me? I have pictures of everything I speak of as proofOver miles was put on my vehicle they were supposed to ship, I have boxes all over the floor and the Charles guy made every excuse to not refund at least part of my money which was paid in cashDefinitely something shady is going on here and I want them investigated and or shut down! I tried to use a small business but, I see that when it comes to moving, they aren't worth a Google search!
Don't waste your time or moneyThey are quite possibly the WORST!
My husband and I moved from MD to CA and are using BMS to move our larger furniture itemsThe items were packed and put into storage on Sept as our house in CA was still being builtWe called BMS on Dec to have them move our stuff to CA and was told we would get a call within hrs before our stuff would be deliveredInitially we were told our stuff would be delivered before Christmas and we waited to hear from them but no one contacted usMy husband and I each called and sometimes we got an answer, others times no answer but we would get a call backLast I was able to get ahold of someone was Dec and the guy was rude saying that the truck was delayed due to weather and that we should have it definitely by Dec He also said that in the contract it states they could take up to days for deliveryMy husband and I looked at the contract and no where does it state thatWe waited all day on Dec and no call and no deliveryI called all the numbers I could find for BM
I was quoted a price for moving approx a 1bedroom household from NC to WA by American Roadway This price was ~$based on the description of items relayed to American Roadway estimated at cubic feet They contracted to Budget Moving and Storage On the day specified, Budget Movers loaded my items into their truck and attempted to add additional costs for packing and safeguarding the items, even though American Roadway had included packaging in their estimate Upon completion of loading they explained that the cubic feet was almost double what was estimated and was cubic feet bringing the cost to over $I had no real option to protest as my household was loaded in their truck, and the move was time-sensitive; I only had one day to get my items loaded
Upon arrival in WA, I was told by a different third party that my items were far below cubic feet and were more like cubic feetI took pictures of my items on the truck with the semi's cubic footage markings inside for corroboration
I called American Roadway and explained that I was being taken advantage of, Budget Moving called me to repeatedly deny their involvement in any wrongdoing I told them I had pictures and clear evidence that my items did not take up cubic feet and told them I would be in communication with American Roadway to dispute this They called me over times in the span of hour after I told them I would not continue to argue my point with them
I found Budget Moving and Storage to be extremely unprofessional and I have no doubt this company conducts their business in similar fashion with other clients that have no real way to protest or fight the estimate when their items are figuratively held for ransom on the trucks
This company is a complete rip-of
! My wife and I spoke with Martin and described what we had to move He quoted me between $- $for 6-hours with movers The trip to the storage unit was only miles from the home we're selling When we got to the storage unit, the movers STOPPED working until they were paid! The company NEVER explained to my wife or me that they required payment before the move so we believed we would be sent a bill in the mail, to pay shortly after the move They demanded $ Our household items were held hostage until paid After speaking with Martin he offered to give us a 5% discount Then, a few minutes later, the driver (Assir/Nassir) told me I owed $for gas and he forgot to add it to the already outrageous price, bringing the total up to $ I then spoke with Martin again and reminded him that he quoted us $- $total for the move, including packing materials Never once did Martin discuss any fee for gas He offered
I began contracted services with Budget Moving and Storage 02/14/to pick up my belongings from *** ** storage to move to *** *** *** for a rate of The rep *** assured me that was the rate and no additional costsThat was all lies! First off my items were already packed and ready to be picked up from my storage However the movers canes picked up my items repacked which I did not give permission to and charged me an additional $ So when my items were all packed and on the truck it went to there warehouse in *** *** the next day *** called and said it would be additional because of the weight and it would be an $more so on delivery Also I was told that my items would have over drivers and it would be transferred?? I asked why and *** stated that’s the way that they company works they have a team of drivers
I was not happy about that since ,I had already paid $and my items were not in route to ***
On Jul I contacted Budget Moving and storage for a moving estimate
On Jul I received an estimate from Martin for $
On Jul I confirmed the moving date and time with Martin and paid $as deposit
On Aug the movers came to my house to do the move
Prior to starting the price estimate was reviewed with me Additionally I identified that I would need a box for my television and a mattress cover It was identified to me at that time that all furniture covering and tape was included in the estimate price
The movers proceed to take approximately hours to pack my bedroom apartment
My apartment move was in the same complete as my old apartment
When we made it my new apartment a different person came up and showed me the estimate of $ Then about mins later before they started unloading the truck he brought the final bill to me and requested that I pay the bill then I asked him at the time how the bill had doubled to
He said that included the pric
I am complaining about a moving company who changed the amount I was quoted for moving my household items from Suitland, MD to Augusta, GeorgiaI was told that I would be guaranteed deliver either May or June My things were delivered in Augusta, Georgia on June 5,
I was given an estimate of $with a deposit of $before hand, which should have left a balance of $When the driver arrived to pick up my items, I had to pay $1517.00, which should have left $When the driver arrived to deliver my things in Augusta, I had to pay $I went from $to $and with scrub marks on my dining room table where it was rubbed on the concrete
I do not understand why I went from a reputable company named *** *** *** to Budget Moving Company where they charge what they want to chargeI had taken a rug, a table, a vacuum cleaner, andlarge gallon tote containers off the list and I ended up paying more than was estimated to me and havi
On May 16,2018, I had Budget Moving and Storage move my belongings miles from one house in Hanover, PA to another house in Hanover, PAWhen I got to the new house, the man in charge of moving came in the house and said I had to pay him before the other men could bring the belongings into the houseI paid $Then the man in charge called the driver of the truck and told him he could begin to unload the truckI walked outside with my husband and we saw the guy open up the back of the truck and saw our year old curio cabinet and tiled top picnic table fall out of the truck and crash to the ground and breakWe asked the guy in charge how to get our money back and he said you have to file a claim in order to get any money backWe did and sent pictures and cost of the items and we got a letter back on August 19, that states the company can only pay us a total of $or cents a pound for poundsIs this all we can get or can we try for more
On July I received a quote from the company for a moveIt estimated that the move would take hours plus hour of travel time at a cost of $an hourIt also stated that "For labor charges, we start the clock the moment the crew begins loading at your starting locationWe stop the clock once we finish at your final destinationTime spent driving in between the pickup and delivery location\'s is considered as labor hours." When the movers arrived, I wanted to verify that I only had to pay for the actual time spent as stated in the quoteI spoke to the manager on the phone and he assured me that that would be the caseAfter everything was loaded and we get to my new house, I was told by one of the movers that that manager called him on the way there and told him to charge me for hours even though the entire move, including travel time took less than When I tried to talk to the manager about it he told me that he had to "take care of his guys" and that if I didn't like it
The most negative experience I have ever had movingThey quoted hours and it took hoursWe were only moving minutes awayWe paid for the full packing service and all they had to pack was our small kitchen because we did everything in advanceThey lost the glass tops to our desks and damaged our headboardDo not use this company!!!
Budget moving and storage was hired to move me from Hagerstown, Maryland to Frederick, Maryland on the 27th of May, The estimated cost of the move was $Once the truck arrived to my new location my property was held hostage because I refused to pay the escalated amount of $1,I called It wasn't until the police arrived and ordered the manager/supervisor to order his driver to release my propertyThe police told the manager/supervisor that if he did not comply, his driver and helpers would be arrested for theft!!!!! Shortly after, my property was unloadedThe despicable manager/supervisor ordered his men to put my property on the street! Unfortunately, the police officers could not make them bring my property inside my home even though it was/is in the agreement to deliver and set-upI was told it was/is a civil matter to which I plan on pursuing in courtI found out shortly after that all of my property was not loaded and left behind