Complete Recovery Corporation

Complete Recovery has reviewed this account and will be sending a refund check to the customer on 7/28/2016 as requested. We do apologize for the confusion that was caused by the reimbursement process and are making changes internally to ensure that the process going forward is clear for the...

customer as well as our employees. We appreciate the resolution of the account and all that the customer did to ensure that they met the requirements. Again we encourage the customer to contact us if anything else is needed in the future.

Thank you for your feedback and providing the information about your equipment. We do apologize for the inconvenience and the reporting error that caused the email and phone call. Comcast has confirmed that the equipment was returned on 6/2/17. No further contact will be made and the equipment is...

resolved in full. Please understand that our company is customer service based and not a collection agency. We do not report to the credit bureau, our goal is to simply assist customer's with options to return their cable equipment. Thank you again for your feedback. Please let us know if there is anything else that we may help you with in resolving this concern. Regards,ManagementComplete Recovery Corp.

Thank you for reaching out in regard to this account. We do apologize for any inconvenience. Complete Recovery is not a collections company and it's main purpose is to offer customer service forthe return of cable equipment that may need to be returned to the cable provider. After review of...

this account we do show this is a business account and  phone calls to the number in question were going to this customer who may or may not have been related to the business.  No agent actually spoke with anyone at the phone number.  The only time we have received notice to stop the phone calls was today 3/23/18. An email was sent at 6:24am by [redacted] to cease dialing the phone number. Immediate action was taken to stop all further contact to this phone number. There was also a phone call by Comcast 3/23/18  to CRC to also ask to stop dialing this customer as well as the Revdex.com complaint 3/23/18.  All measures have been taken to ensure no further contact will be made.  Please let us know if we may provide further assistance or if you have an questions. Sincerely,A. G[redacted]ManagementComplete Recovery Corp.