90% of the offers we make on the phone don't change when we inspect the propertyWhile I can't say for sure that our representative mentioned, on the phone call, that the offer wasn't final until inspecting the property I can say that we stated that in both the letter of intent we sent you and again in an emailOnce again, I apologize for any inconvenience this caused
My experience with EH was fantasticEveryone that I worked with was friendly and helpful, particularly April D***My mother passed away right in the middle of the process and they were more than accommodating with changes and postponing my closingI was in a very unique situation with regards to my propertyThe process of selling to EH suited my needs on every levelI would highly recommend them
Two thumbs up to Express Home Buyers! Everybody at EHB was friendly yet professionalOur home was in good shape but we were in a crunch for time to sellThe stressful job of selling our home after years went off without a hitchApril was like a new found friend who was extremely prompt and helpfulAlex and Sean were also great to work withThey listened to us, accommodated our needs and made this as painless as possibleThey even let us stay in our home for an extra night after the closing to accommodate our move out of the state, which was the next morningLeaving our home as well as the area was stressful enough, but this kind gesture was lovelyWe loved the orchid April brought to the closing and appreciate the little things that puts this company above the restI will definitely use them again if needed and I fully recommend them to my friends and family
The gentleman who came to look at our property and then present a quote was very pleasant and easy to work with The quote was acceptable and we are very pleased with the outcomeI wouldn't hesitate to recommend Express Homebuyers to anyone
An effortless selling processEfficiently executed and completed as promised Professional staffSimple straight forward contractNo stress and easy closing
I called Expess homebuyers to sell my houseThey came out did an estimate and gave us a great dealI was happy because we didn't have to do anything but take out what we wanted to keepExpress home buyers did all the workI was really satisfiedApril D*** was wonderful in helping with the closureThanks again expess homebuyers and April D***
If you are considering this company - RUN AWAY !!! as fast as you can They are inexperienced, unprofessional and lack the integrity of a true business that you would want to put your faith and trust in We were really in a bind to sell property in Northern VirginiaWe could no longer afford to carry two mortgages and despite having our home on the market for months, we missed the Spring market and needed to sell the property fast Alex B*** and Greg A*** worked a deal on our property - offering far below market value, but we realized we needed to accept this in order to move on We signed a contract, had the title search completed and were literally within a few days of closing, when we got a call that the work they wanted to do on the house to "improve" it - was going to cost more than Greg and anticipated and consequently they were no longer able to purchase the house! The lack of knowledge in the real estate market, construction/rennovation environment, and just the lack of professionalism of this company is appalling I can assure you - you offer your home to these people, you will get the lowest offer possible and they will take you to the cleaners, - without blinking an eye Oh...they will assure you that they "hate doing the job they "have to do."" Don't believe it for a minute If you are in dire straights - then by all means - call Express Home Buyers - ...and be prepared to suffer the consequences
June 23, 2014
To Whom it May Concern:I am responding to a letter received last week regarding a complaint by [redacted]. **. [redacted] called us June 10 regarding selling her home. The offer that we made her happened to be below the amount of her current mortgage balance. In her...
complaint she states: "They do not truthfully advertise. They only buy homes that are beneath market value." Our advertisements, in no way, state that we buy houses for market value. They simply state that we will buy a house in 7 days. While often times we do purchase homes at their current asis value (market value) we do not represent that we pay full market price for them.This complaint is not accurate. Please let me know if I can provide any further explanation.Sincerely,
I called Express Home Buyers (EHB) after hearing their ads on the radio. Brett and I talked, decided we were close enough to make it worth going further. After seeing the property and discussing the pros and cons, I went with a program where EHB took over all my liabilities, removing the burden of carrying a house I was no longer living in. EHB fixed up and marketed the property, and while it took longer than expected, in the end I got my check as agreed. The occasional questions/issues were handled promptly by Greg. I would recommend EHB to anyone needing to sell a property quickly.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
A letter was sent to [redacted] outlining the offer of $65,000. What is the difference between a formal offer and this offer other than a reason to get in to the house knowing they can pick it apart and formally offer a much lower price. It was never mentioned on the phone that the 65K price was not based on looking at the property first. Bait and switch. As far as disclosing anything it was clearly mentioned that the house was as is, very old and needed work, that’s why most people call we buy houses, because they need a lot of work and know there not going to get a much for them. I was hesitant about calling a company like this but saw the Revdex.com rating and felt comfortable about it, but now I feel that I will not rely as much on the Revdex.com rating in the future when I contact a Business’s. The house has since got a contract from a developer for much more than their original offer of $65k and this will be my last correspondence about this matter.
Regards,
[redacted]
Dear Revdex.com:We are actively trying to resolve this issue with [redacted] and have asked her to withdraw her complaint. We did nothing wrong, as it is a miscommunication between the IRS and [redacted], who performed the settlement. On the settlement statement [redacted]...
[redacted] received $1500. We filed and paid taxes, as our business is required, We will continue to help [redacted] resolve this issue with the IRS and provide any documentation she needs from our company.
I cannot say it enough. Thank you, thank you, thank you to Express Homebuyers & to April D[redacted]. From the beginning of my Very Complicated home sale, to the very end at the Settlement Table, I always felt that I was in Excellent and very capable hands. Ms. D[redacted] emailed or called me with each and every important step. I consider myself to be a part of the Express Family. I love and respect these guys for all of their Hard work and dedication.
I called Express Home Buyers after there had been a plumbing situation that was a last straw in dealing with my home. I had been daydreaming about downsizing for some time and thought of the jingle in their commercials.
They exceeded my expectations in how quickly, fuss free and accommodating they were.
I would recommend them to anyone who will accept a fair, no haggle price.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Express Homebuyers were EXACTLY what we needed to make the absolute BEST of a crappy financial situation that forced us to move out of our home in a hurry. Matt was very up front how the process worked and then April D[redacted] called and/or emailed me regularly to keep us up to date on how things were going. What made the whole thing the perfect "10" experience, was when April showed up at closing, just to match a name to a face. FANTASTIC!!
Very good experience. I am very pleased with the whole process. The
people were very professional , April D[redacted] helped me great deal. She is a
great asset to company.
My experience with Express Homebuyers was really great from start to finish. As I am getting older, I was finding it more difficult to keep up with the yard and the responsibilities of home ownership. I had seen their ads offering a quick, hassle-free sale (they pay settlement costs, no realtor fees, as-is condition, etc.) so I thought I would try them first. They were true to their word, and I found them to be extremely professional, respectful, and courteous through the entire process (and this is true for all their personnel that came in contact with me). Considering the condition of my house, they gave me a fair price, and were very flexible about the settlement date, allowing me to decide on it based on what I needed for my move. They kept in touch with me regularly to let me know where we were in the whole process, and they also responded promptly when I had any questions. But I really didn’t have to do a whole lot except show up at settlement. This freedom allowed me to better prepare for my move and my new residence. I would highly recommend them to anyone. For me they were a true blessing.
90% of the offers we make on the phone don't change when we inspect the propertyWhile I can't say for sure that our representative mentioned, on the phone call, that the offer wasn't final until inspecting the property I can say that we stated that in both the letter of intent we sent you and again in an emailOnce again, I apologize for any inconvenience this caused
My experience with EH was fantasticEveryone that I worked with was friendly and helpful, particularly April D***My mother passed away right in the middle of the process and they were more than accommodating with changes and postponing my closingI was in a very unique situation with regards to my propertyThe process of selling to EH suited my needs on every levelI would highly recommend them
Two thumbs up to Express Home Buyers! Everybody at EHB was friendly yet professionalOur home was in good shape but we were in a crunch for time to sellThe stressful job of selling our home after years went off without a hitchApril was like a new found friend who was extremely prompt and helpfulAlex and Sean were also great to work withThey listened to us, accommodated our needs and made this as painless as possibleThey even let us stay in our home for an extra night after the closing to accommodate our move out of the state, which was the next morningLeaving our home as well as the area was stressful enough, but this kind gesture was lovelyWe loved the orchid April brought to the closing and appreciate the little things that puts this company above the restI will definitely use them again if needed and I fully recommend them to my friends and family
The gentleman who came to look at our property and then present a quote was very pleasant and easy to work with The quote was acceptable and we are very pleased with the outcomeI wouldn't hesitate to recommend Express Homebuyers to anyone
An effortless selling processEfficiently executed and completed as promised Professional staffSimple straight forward contractNo stress and easy closing
I called Expess homebuyers to sell my houseThey came out did an estimate and gave us a great dealI was happy because we didn't have to do anything but take out what we wanted to keepExpress home buyers did all the workI was really satisfiedApril D*** was wonderful in helping with the closureThanks again expess homebuyers and April D***
Nice & Friendly Service From Beginning To End!
If you are considering this company - RUN AWAY !!! as fast as you can They are inexperienced, unprofessional and lack the integrity of a true business that you would want to put your faith and trust in We were really in a bind to sell property in Northern VirginiaWe could no longer afford to carry two mortgages and despite having our home on the market for months, we missed the Spring market and needed to sell the property fast Alex B*** and Greg A*** worked a deal on our property - offering far below market value, but we realized we needed to accept this in order to move on We signed a contract, had the title search completed and were literally within a few days of closing, when we got a call that the work they wanted to do on the house to "improve" it - was going to cost more than Greg and anticipated and consequently they were no longer able to purchase the house! The lack of knowledge in the real estate market, construction/rennovation environment, and just the lack of professionalism of this company is appalling I can assure you - you offer your home to these people, you will get the lowest offer possible and they will take you to the cleaners, - without blinking an eye Oh...they will assure you that they "hate doing the job they "have to do."" Don't believe it for a minute If you are in dire straights - then by all means - call Express Home Buyers - ...and be prepared to suffer the consequences
June 23, 2014
To Whom it May Concern:I am responding to a letter received last week regarding a complaint by [redacted]. **. [redacted] called us June 10 regarding selling her home. The offer that we made her happened to be below the amount of her current mortgage balance. In her...
complaint she states: "They do not truthfully advertise. They only buy homes that are beneath market value." Our advertisements, in no way, state that we buy houses for market value. They simply state that we will buy a house in 7 days. While often times we do purchase homes at their current asis value (market value) we do not represent that we pay full market price for them.This complaint is not accurate. Please let me know if I can provide any further explanation.Sincerely,
I called Express Home Buyers (EHB) after hearing their ads on the radio. Brett and I talked, decided we were close enough to make it worth going further. After seeing the property and discussing the pros and cons, I went with a program where EHB took over all my liabilities, removing the burden of carrying a house I was no longer living in. EHB fixed up and marketed the property, and while it took longer than expected, in the end I got my check as agreed. The occasional questions/issues were handled promptly by Greg. I would recommend EHB to anyone needing to sell a property quickly.
Express homebuyers is efficient and reliable, we are satisfied working with them and will continue working with them in the future!
Great company! Great experience first class!
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
A letter was sent to [redacted] outlining the offer of $65,000. What is the difference between a formal offer and this offer other than a reason to get in to the house knowing they can pick it apart and formally offer a much lower price. It was never mentioned on the phone that the 65K price was not based on looking at the property first. Bait and switch. As far as disclosing anything it was clearly mentioned that the house was as is, very old and needed work, that’s why most people call we buy houses, because they need a lot of work and know there not going to get a much for them. I was hesitant about calling a company like this but saw the Revdex.com rating and felt comfortable about it, but now I feel that I will not rely as much on the Revdex.com rating in the future when I contact a Business’s. The house has since got a contract from a developer for much more than their original offer of $65k and this will be my last correspondence about this matter.
Regards,
[redacted]
Dear Revdex.com:We are actively trying to resolve this issue with [redacted] and have asked her to withdraw her complaint. We did nothing wrong, as it is a miscommunication between the IRS and [redacted], who performed the settlement. On the settlement statement [redacted]...
[redacted] received $1500. We filed and paid taxes, as our business is required, We will continue to help [redacted] resolve this issue with the IRS and provide any documentation she needs from our company.
I cannot say it enough. Thank you, thank you, thank you to Express Homebuyers & to April D[redacted]. From the beginning of my Very Complicated home sale, to the very end at the Settlement Table, I always felt that I was in Excellent and very capable hands. Ms. D[redacted] emailed or called me with each and every important step. I consider myself to be a part of the Express Family. I love and respect these guys for all of their Hard work and dedication.
I called Express Home Buyers after there had been a plumbing situation that was a last straw in dealing with my home. I had been daydreaming about downsizing for some time and thought of the jingle in their commercials.
They exceeded my expectations in how quickly, fuss free and accommodating they were.
I would recommend them to anyone who will accept a fair, no haggle price.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Express Homebuyers were EXACTLY what we needed to make the absolute BEST of a crappy financial situation that forced us to move out of our home in a hurry. Matt was very up front how the process worked and then April D[redacted] called and/or emailed me regularly to keep us up to date on how things were going. What made the whole thing the perfect "10" experience, was when April showed up at closing, just to match a name to a face. FANTASTIC!!
Very good experience. I am very pleased with the whole process. The
people were very professional , April D[redacted] helped me great deal. She is a
great asset to company.
My experience with Express Homebuyers was really great from start to finish. As I am getting older, I was finding it more difficult to keep up with the yard and the responsibilities of home ownership. I had seen their ads offering a quick, hassle-free sale (they pay settlement costs, no realtor fees, as-is condition, etc.) so I thought I would try them first. They were true to their word, and I found them to be extremely professional, respectful, and courteous through the entire process (and this is true for all their personnel that came in contact with me). Considering the condition of my house, they gave me a fair price, and were very flexible about the settlement date, allowing me to decide on it based on what I needed for my move. They kept in touch with me regularly to let me know where we were in the whole process, and they also responded promptly when I had any questions. But I really didn’t have to do a whole lot except show up at settlement. This freedom allowed me to better prepare for my move and my new residence. I would highly recommend them to anyone. For me they were a true blessing.