I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I never said how this happen, my son had gotten sick and was
in the shower, he never fail or kick the side of the tube, and where it is in
the tube it would have been hard to do. It is not a hole it is a crack. They never
give me a name or number to call anyone. Also from further review the tube and
wall system were purchase from [redacted] as I was told by the installer who work
from Better Bathrooms and Kitchens.
Regards,
[redacted]
Although the business did not respond to the Revdex.com, the consumer called to say the business refunded her money and complaint has been resolved.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I never said how this happen, my son had gotten sick and was
in the shower, he never fail or kick the side of the tube, and where it is in
the tube it would have been hard to do. It is not a hole it is a crack. They never
give me a name or number to call anyone. Also from further review the tube and
wall system were purchase from [redacted] as I was told by the installer who work
from Better Bathrooms and Kitchens.
Regards,
[redacted]