Conduent

Complaint: [redacted]
I am rejecting this response because:Business response is missing.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:On April 18 2016 I went to check in at the Quality inn .. the room was terible and the night audit said that they would refund me my money .. well the company did not want to refund me so I filed a disputed with my card hopiing that I could get some resoultion out of them .. well that is not happen and I have spoken with them several of times regarding this matter and every rep... have a different answer .. I would just like to get this resolve please and get my refund 135.89
Regards,
[redacted]

We have made multiple attempts to speak with Ms. [redacted]directly; however have been unsuccessful in doing so. Messages have been left providingthe cardholder our direct contact information. In addition to the messages leftwe mailed a letter on 04/08/2015 urging the cardholder to contact us should...

sherequire additional assistance.Thank you,[redacted]

We called and spoke with cardholder on 08/06/2015. In aneffort to help expedite the dispute process, the dispute forms were emailed to Mr. [redacted].We are currently awaiting additional correspondence from the cardholder, beforethe case will be worked in its entirety.Thank you,[redacted]

Hello, We have attempted to contact Ms. [redacted] via telephone & email. A toll free number has been provided to Ms. [redacted] which has live customer care support. I have made a test call to confirm. I have also provided Ms. [redacted] with my direct number shown below if unable to reach a live person...

at ###-###-####.Thank you,[redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   ###-###-####fax  ###-###-####

We have made several attempts to contact [redacted]. We are mailing her a contact us letter. Please direct her to contact [redacted] at [redacted]. Thank you,[redacted]

The CAG reached out to [redacted] and was able to address her concerns.  [redacted] has been provided contact information for the CAG so she can contact us directly if she has any additional concerns in the future.  At this time though [redacted] does not appear to need any further...

assistance. Thank you, [redacted]

Hello, Regarding the attached complaint: We have reached out to Ms. [redacted] for assistance. We have given our direct contact info if further assistance is needed.   Thank you,   [redacted] Cardholder Advocacy Specialist Card Services, Center of Excellence Way2Go Services [redacted]...

[redacted]   [redacted]
[redacted]  [redacted]

Hello, We have been in touch with [redacted] to assist her with resolving her issues. [redacted] has our direct contact information should she need to contact us for any questions. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

After reviewing Mr. [redacted] account, EPPICARD finds the funds have been posted to his account as requested. We have not been able to reach Mr[redacted] for assistance. Please relay our direct contact information as shown below.
Thank you,
[redacted]
Cardholder Advocacy Specialist
Card Services,...

Center of Excellence
 
Tel: [redacted]
Fax: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I'm waiting to hear back. I have left a message with an email contact. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello,We have been in contact with Ms. [redacted] to address her concerns. She has our contact information should she have any additional questions. Thank you.

The [redacted] contacted [redacted] December 15, 2017 to address her concerns. [redacted] has the [redacted]’s contact information should she need further assistance.

The CAG spoke to [redacted] regarding her concerns. CAG explained that she would need to contact NY unclaimed property to obtain her funds that had been escheated.  [redacted] has no additional concerns at this time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
The company sent me a letter dated November 3rd that a credit of $138.06 would permanently remain on my account. As of today this has not happened. 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:
It implies that I have not responded to the business. I have received one email from the business and one phone call. I responded to the email but was unable to answer the phone when [redacted] from the business called. I prefer to correspond via email as I am readily unavailable to answer calls at work. In my email to [redacted]. I described the error that was made on their part and included my request to be reimbursed $20 for the expedited shipping which was useless because the card was defective. 
Regards,
[redacted]

We called and left Ms. [redacted] a message with our direct contact information should she require additional assistance.  A credit was issued to her account in the amount of $7.00 on 08/11/2016. We are currently awaiting additional correspondence. Thank you,[redacted]