Connecticut Dating

Date: 10/2/ [redacted] To Whom It May Concern,We are in receipt of [redacted] complaintThank you for bringing this matter to our attention.We are perplexed by this complaint, as the information appears to be contradictory to what our records show involving *** [redacted] experience with us thus far.Yes, [redacted] joined our services on June 5th, After [redacted] left our office following her interview, we immediately began working for her and providing servicesWe entered her information into our system, conducted her national background check, uploaded her photos, documentation, conducted a potential referral search, etc.When we activated [redacted] account on June 9th, we sent her an e-mail to let her know that we began searching for compatible referralsThat same day, we provided her first referral.Since [redacted] and her first referral did not have a connection, we resumed our search for herWe tried calling her and sent her e-mailsShe would respond back to e-mails as wellWe presented another referral to her, which she declinedWe then found another potential referral, but we could not put the match together, as the man declinedWe have spoken with [redacted] on several occasions throughout this timeWe found a new potential referral for [redacted] on 9/We have now received this complaint.According to our records, we have provided [redacted] with referrals and we have provided our servicesWe only wish to continue working with [redacted] to assist her with finding someone specialOur paperwork explains that we are unable to predict the time frame and frequency of referralsWe are very selective of whom we will match our clients withWe ask that [redacted] remains patient and understands that we are working hard for her.Thank you,Connecticut Dating

Complaint: [redacted] I am rejecting this response because: The Connecticut Dating is misrepresenting the actual facts as they did when I called to notify them of the lack of service The first match was so inappropriate that I went directly to the office in Stamford, CT to notify them that there were many crucial and important factors that were not as represented They told me "Things change." But they agreed that the first attempt would not be counted and they would add another match on the end of the eight promised The first one was not just not a match, it was repulsive I shared this with them to let them know as to not send out another of this person without updating The match that they are stating that I rejected, is not true The match was over and hour and a half away and he never responded according to [redacted] the person that I dealt with We discussed it and she said well it really was too far so it is just as well that he did not respond The next match declined to meet me, I was later told it was about race He had identified the two races that he wanted to meet but they tried to mach me which was not one of his selections I finally decided they could not deliver and weren't truthful and spoke with another person, who said she would notify me on 9/27/as to the status whether or not there was a match I never heard anything as has been their custom When I call them, they always stated "Oh I was just going to call you." Never heard a word on 9/27/or thereafter I am just asking for them to be professional and do the right thing I have not received a matchup and they agreed the first one was so bad that it should not be counted and now they have the [redacted] to say they presented a match on 6/9/ I can send you a copy of the email that I sent to them as followup letting them know how inappropriate it was Yes, they said it will take time and I have been patient They told me - weeks Not one but several people repeated this as the guideline We are certainly way beyond weeks Sincerely, [redacted]

CT Dating is a scam that manipulates on emotional vulnerabilities I went in looking for a company called speed dating and found the wrong doorInvited in, very friendly but stark atmosphere, after a to hour interview, they wanted something like $upfront to arrange referrals of five men over a yearTo take me out and find my perfect matchI expressed several times that I could not afford $2000, nor the amount that they want to do negotiate and essentially twisted my arm I was exhausted going back-and-forth to the manager like a used car dealerI expressed over and over that I just lost my house I had to go bankrupt I still pay my lawyer I still pay the [redacted] I am an under employed person so this $is supposed to be a great deal(?) Well kinda exhausted by the whole afternoon, I signed on the dotted line just to get out of there with the hope that I would meet my heroI received my first referral in about a week named SeanSean never calledI called to see what happened..., to see what else we can do about that and they promised that they would send me other referralsNever heard back nothing nothing nothing nothing nothingSo then I called to cancel I said I can't do this anymore this is ridiculous I'm not getting the service that you promised meI'm doneIf I could do it all over again I would never have driven to StanfordWhich by the way they said they had an office in Danbury but they don't At any rate here it is several years later and they're still harassing me, [redacted] is their collection agency of choice and they've called many times and I told him the same storyI have had other phone calls here and they are from Connecticut dating themselves wanting to service me again and I just have no interest at all Since that one and only encounter I've been on hundreds of dates through free sites or inexpensive sites such as [redacted] and plenty of fish so I see no need to even be associated with Connecticut dating ever and I would never recommend it to anybody else Btw, Sean could have been made up AND I am a born again Christian in search of the same I expressly told them that and I said I don't want anything else but a born-again Christian and they were like oh don't be so narrowmindedI said no I know what I want The chances of you finding me another born-again Christian is going to be very challenging If Sean had been 'real' then it would have had a whole other perspective Sorry I'm broke Cannot settle with CT Dating as 'they still want to "help" me'

Complaint: [redacted] I am rejecting this response because: I have no confidence in Connecticut dating service representatives I do not believe they have my best interest at heart Additionally their director of client services, Martha, sent me an email stating they were still reviewing my case (see copy of email below) Obviously, I am being taken advantage of and they have no intention of refunding me This service was not worth the $10,investment and I would like to get a refund I think other people need to be aware of this Sincerely, [redacted] --------------- From: Connecticut Dating < [redacted] > Subject: Still following up Date: October 30, at 4:08:PM EDT To: [redacted] < [redacted] > You have a message from the Connecticut Dating staff waiting for youFor your convenience the message has been included belowYou may reply via our site ( [redacted] ) or by replying to this email Hi ***! I just wanted to let you know that I haven't forgotten about you but I have no further updates as of yet I will continue to keep you posted Thank you and I hope you are having a wonderful day! Martha, Director of Client Relations This email was sent to [redacted] unsubscribe from this list

To Whom It May Concern,We called [redacted] yesterday, 11/27, and explained that her referrals have been providedHowever, we do send her program for reviewWe explained she has at least unsuccessful referrals which management will take a look at and possibly "bonus back" to herWe also explained once management conducts their review, we will contact her and go over some additional information, including preferences, etc [redacted] thanked us and we ended the call.Thank you,Connecticut Dating

Complaint: ***
I am rejecting this response because: I was contacted by Connecticut Dating on Monday Oct 12th by their regional customer service representative Martha She asked me
to share the issue at hand I made it clear that the issue was with the customer service of the match making representatives Stephanie and Theresa After our conversation, she felt that my case should be reviewed and considered for refund Martha contacted me again on Friday Oct 16th to let me know it was still under reviewIn regards to the attached letter, I have my phone records that clearly show their was no contact by my match makers (Stephanie & Theresa) from 8/until I filed the complaint on 10/with the exception of an email from Stephanie on 9/asking me to call her giving me the general phone number - I was unable to reach her with several attempts Furthermore my cell phone records show that I actually called several times trying to get assistance (8/31, 8/2, 9/3, 9/8, 9/15, 9/21, etc) Kindly let me know if you would like a copy of my phone bills
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have no confidence in Connecticut dating service representatives I do not believe they have my best interest at heart Additionally their director of client services, Martha, sent me an email stating they were still reviewing my case (see copy of email below) Obviously, I am being taken advantage of and they have no intention of refunding me This service was not worth the $10,investment and I would like to get a refund I think other people need to be aware of this
Sincerely,
*** ***---------------
From: Connecticut Dating
Subject: Still following up
Date: October 30, at 4:08:PM EDT
To: *** ***
You have a message from the Connecticut Dating staff waiting for youFor your convenience the message has been included belowYou may reply via our site (***) or by replying to this email
Hi ***!
I just wanted to let you know that I haven't forgotten about you but I have no further updates as of yet I will continue to keep you posted
Thank you and I hope you are having a wonderful day!
Martha, Director of Client Relations
This email was sent to *** unsubscribe from this list

From: *** ***
Sent: Friday, June 06, 2:PM
To: ***
Subject: Complaint # ***
In regards to complaint # ***,
thank you so much for your prompt intervention
Your communication with the business in question
has already triggered the involvement of a senior member to resolve the problem at handI would say that at this time the business' staff is actively working to resolve the dispute without the need of further involvement of Revdex.com
I thank you again for being there to protect people
*** ***

Complaint: ***
I am rejecting this response because: I was contacted by Connecticut Dating on Monday Oct 12th by their regional customer service representative Martha She asked me to share the issue at hand I
made it clear that the issue was with the customer service of the match making representatives Stephanie and Theresa After our conversation, she felt that my case should be reviewed and considered for refund Martha contacted me again on Friday Oct 16th to let me know it was still under review.In regards to the attached letter, I have my phone records that clearly show their was no contact by my match makers (Stephanie & Theresa) from 8/until I filed the complaint on 10/with the exception of an email from Stephanie on 9/asking me to call her giving me the general phone number - I was unable to reach her with several attempts Furthermore my cell phone records show that I actually called several times trying to get assistance (8/31, 8/2, 9/3, 9/8, 9/15, 9/21, etc) Kindly let me know if you would like a copy of my phone bills
Sincerely,
*** ***

Please see the following attachment:Thank You, Connecticut Dating

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as to accepting the apologyI cannot address the introduction as we have not met and as mentioned earlier, I did not know the basis of my objection until after meeting the person But thank you for your assistance and producing the results that have taken place
Sincerely,
*** ***

To Whom It May Concern,We are in receipt of Ms***’s complaintThank you for bringing this matter to our attention.Please understand that our cancellation notice explains we will provide a refund within business days following receipt of the client’s cancellation letterWe processed Ms
***’s refund todayIt is unfortunate Ms*** felt it necessary to file a complaintWe were following procedure and we were, of course, going to honor our cancellation policy since she requested to cancel within her 3-day right to rescind.We wish Ms*** the best of luck in her search for someone special.Thank you.Kindest Regards,Professional Matchmakers

Date: 10/12/*** *** ***
* To Whom It May Concern, We are in receipt o* *** ***s complaintPlease note that *** *** did request to cancel within his 3-day right of rescission, per his agreementWe spoke with him several times and tried to provide encouragement to continue the
processHowever, we just spoke with him yesterday evening, 10/11, and have processed his refund today, 10/We are sorry *** *** has changed his mindWe wish him the best in his search for someone specialThank you, Professional Matchmakers

From: *** *** *** Sent: Wednesday, October 29, 9:AMTo:
*** ***Subject: ID# ***
*** ***
I filed a complaint with Ctdating.com
Last night I spoke to a representative from the company an the issue was resolved
Thank you for your help
*** ***

[redacted]
*To Whom It May Concern,We have spoken with [redacted] and resolved this matter. She can advise you of the same.Thank you for your time. Kindest Regards,Professional Matchmakers

Date: 10/2/17 [redacted] To Whom It May Concern,We are in receipt of [redacted] complaint. Thank you for bringing this matter to our attention.We are perplexed by this complaint, as the information appears to be contradictory to what our records show involving [redacted]...

[redacted] experience with us thus far.Yes, [redacted] joined our services on June 5th, 2017. After [redacted] left our office following her interview, we immediately began working for her and providing services. We entered her information into our system, conducted her national background check, uploaded her photos, documentation, conducted a potential referral search, etc.When we activated [redacted] account on June 9th, we sent her an e-mail to let her know that we began searching for compatible referrals. That same day, we provided her first referral.Since [redacted] and her first referral did not have a connection, we resumed our search for her. We tried calling her and sent her e-mails. She would respond back to e-mails as well. We presented another referral to her, which she declined. We then found another potential referral, but we could not put the match together, as the man declined. We have spoken with [redacted] on several occasions throughout this time. We found a new potential referral for [redacted] on 9/27. We have now received this complaint.According to our records, we have provided [redacted] with referrals and we have provided our services. We only wish to continue working with [redacted] to assist her with finding someone special. Our paperwork explains that we are unable to predict the time frame and frequency of referrals. We are very selective of whom we will match our clients with. We ask that [redacted] remains patient and understands that we are working hard for her.Thank you,Connecticut Dating

Please see the following attachment:Thank You,Connecticut Singles

Complaint: [redacted]
I am rejecting this response because: The Connecticut Dating is misrepresenting the actual facts as they did when I called to notify them of the lack of service.  The first match was so inappropriate that I went directly to the office in Stamford, CT to notify them that there were many crucial and important factors that were not as represented.  They told me "Things change."  But they agreed that the first attempt would not be counted and they would add another match on the end of the eight promised.  The first one was not just not a match, it was repulsive.  I shared this with them to let them know as to not send out another of this person without updating.  The match that they are stating that I rejected, is not true.  The match was over and hour and a half away and he never responded according to [redacted] the person that I dealt with.  We discussed it and she said well it really was too far so it is just as well that he did not respond.  The next match declined to meet me, I was later told it was about race.  He had identified the two races that he wanted to meet but they tried to mach me which was not one of his selections.  I finally decided they could not deliver and weren't truthful and spoke with another person, who said she would notify me on 9/27/17 as to the status whether or not there was a match.  I never heard anything as has been their custom.  When I call them, they always stated "Oh I was just going to call you."  Never heard a word on 9/27/17 or thereafter.  I am just asking for them to be professional and do the right thing.  I have not received a matchup and they agreed the first one was so bad that it should not be counted and now they have the [redacted] to say they presented a match on 6/9/17.  I can send you a copy of the email that I sent to them as followup letting them know how inappropriate it was.  Yes, they said it will take time and I have been patient.  They told me 0 - 8 weeks.  Not one but several people repeated this as the guideline.  We are certainly way beyond 8 weeks.  
Sincerely,
[redacted]

To Whom It May Concern,We called [redacted] yesterday, 11/27, and explained that her referrals have been provided. However, we do send her program for review. We explained she has at least 3 unsuccessful referrals which management will take a look at and possibly "bonus back" to her. We also...

explained once management conducts their review, we will contact her and go over some additional information, including preferences, etc. [redacted] thanked us and we ended the call.Thank you,Connecticut Dating

CT Dating is a scam that manipulates on emotional vulnerabilities. I went in looking for a company called speed dating and found the wrong door.
Invited in, very friendly but stark atmosphere, after a 2 to 3 hour interview, they wanted something like $2000 upfront to arrange referrals of five men over a year. To take me out and find my perfect match. I expressed several times that I could not afford $2000, nor the amount that they want to do negotiate and essentially twisted my arm I was exhausted going back-and-forth to the manager like a used car dealer. I expressed over and over that I just lost my house I had to go bankrupt I still pay my lawyer I still pay the [redacted] I am an under employed person so this $1000 is supposed to be a great deal. (?) Well kinda exhausted by the whole afternoon, I signed on the dotted line just to get out of there with the hope that I would meet my hero. I received my first referral in about a week named Sean. Sean never called. I called to see what happened..., to see what else we can do about that and they promised that they would send me other referrals. Never heard back nothing nothing nothing nothing nothing. So then I called to cancel I said I can't do this anymore this is ridiculous I'm not getting the service that you promised me... I'm done. If I could do it all over again I would never have driven to Stanford. Which by the way they said they had an office in Danbury but they don't. At any rate here it is several years later and they're still harassing me, [redacted] is their collection agency of choice and they've called many times and I told him the same story. I have had other phone calls here and they are from Connecticut dating themselves wanting to service me again and I just have no interest at all. Since that one and only encounter I've been on hundreds of dates through free sites or inexpensive sites such as [redacted] and plenty of fish so I see no need to even be associated with Connecticut dating ever and I would never recommend it to anybody else. Btw, Sean could have been made up AND I am a born again Christian in search of the same. I expressly told them that and I said I don't want anything else but a born-again Christian and they were like oh don't be so narrowminded. I said no I know what I want. The chances of you finding me another born-again Christian is going to be very challenging. If Sean had been 'real' then it would have had a whole other perspective. Sorry. I'm broke. Cannot settle with CT Dating as 'they still want to "help" me'.