Our company is based on trust integrity and ethics with over years in business We have offered to assist you but your claims are unfounded; Our lines of communication are open and should you attempt to contact us outside of this forum we would be more than willing to assist you so that we may come to a resolve If you fail to comply with our request then we will not be able to assist you further Again our number is ###-###-####
Dear ***, We are sorry that you are experiencing any discord with our organization in relation to your membership with us. We pride ourselves on customer service and always work on trying to anticipate and appease our members needs. I can assure you that our telephone number has not
been disconnected nor have our email addresses been discontinued . I do not know which number you are dialing out or which email address you are trying to send to but for future reference you can always call us at ###-###-#### and or email us at *** . I would like to address the complaint you have made here on this forum. In a members media kit a draft of their biography is sent along with a questionnaire which is used in conjunction to construct the article that will be used on our publishing platform. When we receive that information back from a member our staff writers are able to construct the content for a members new story. Once completed we then send the news story back to our member for review, It is at that time when a member is able to edit it as members are given editing rights. In response to your inquiry about publishing the article to ***; We are not *** and cannot tell you what they will or will not publish nor would we claim otherwise. What we are able to do is allow you to repost or publish the content written by our staff in conjunction with your editorial revisions to the publishing platform of your choice and whether a media outlet chooses to publish that content is solely at their discretion Allowing members this ability is something we do as a professional courtesy as with most organizations content cannot be copied, shared and or used in other venues media outlets or publishing platforms Again ***, we are here to assist anyway we can within reason. We would most certainly like to come to an amicable resolve and kindly ask that you contact our offices directly so that we can do just that. We look forward to hearing from you at your earliest opportunity. Respectfully , *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Their records are not accurate - I was called by a gentleman last month who called to "review" my bio because, as he said, they were about to go to print If their records indicate no contact than they have inaccurate records I was called at either ###-###-#### or ###-###-#### and the email address they were given upon initial contact last year was *** This was the address that was given to the initial lady who called me and was confirmed with her for all contact that they were to send If they have no record of contacting me then how do you explain having accepted my payment and sending me the plaque? Attached are emails that were still "live" in my email account sent to the only email address that appears on their website All other contact was sent through the "contact us" form on the website so I have no records for those I tried the other email address when nothing happened from within the website form As for phone calls - the last call came to me from a Chris at ###-###-#### on 3/** @ 4:02pm EST Chris is the gentleman who insisted I was confused and told me he was going to check on what happened to the shipment they sent me He also confirmed my email address at that time yet I received no return call, no email, etc.I do not feel that the company has made any effort to take care of this I was insulted, ignored and now being asked to prove this has happened All the company needs to do is look at the account and see that they have no bio information, no details or anything from me at all beyond their initial phone call to me to see that nothing at all has happened since the day they took my payment Multiple requests for help went unanswered and zero services have been received as their own system will show as well.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***, On December **, *** *** ordered services from our organization and order that we fulfilled and activated *** *** was informed of our sales policy from the onset, "All sales are final" We monitor and record our calls for quality assurance and we are
able to provide transcripts and recordings to all parties involved so that we remain transparent *** ***'s materials were shipped to him and the materials require a signature, as there was no one there to sign for them that day the carrier left a note and his materials were held at the post office.Subsequently we have spoken with ** *** in hopes of assisting him, he requested to cancel the services he ordered back in We instructed *** *** that the work here has been completed and everything had been customized, we again went over our sales policy and as his services and instructed him that we would try to accommodate him as best we could.We were able to issue a partial credit on *** ***'s account solely as a professional courtesy in the amount of $that was issued back to *** ***'s account on June **, 2017.In regard to our representatives handling of the call with *** *** we also listened to that call as well as *** *** indicated to us that our representative was rude and insulting and later laughed at him. Our findings did not support his claim rather to the contrary our representative was courteous helpful and offered the agreed upon partial creditPlease close out this case as we have done everything we can to accommodate *** ***.Respectfully, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Company still doesn’t appear to understand the disputeThey cannot substantiate their claim that a purchase occurred and that I was notified of such Their partial credit is not adaquate for resolution
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Our company is based on trust integrity and ethics with over years in business We have offered to assist you but your claims are unfounded; Our lines of communication are open and should you attempt to contact us outside of this forum we would be more than willing to assist you so that we may come to a resolve If you fail to comply with our request then we will not be able to assist you further Again our number is ###-###-####
Dear ***, We are sorry that you are experiencing any discord with our organization in relation to your membership with us. We pride ourselves on customer service and always work on trying to anticipate and appease our members needs. I can assure you that our telephone number has not
been disconnected nor have our email addresses been discontinued . I do not know which number you are dialing out or which email address you are trying to send to but for future reference you can always call us at ###-###-#### and or email us at *** . I would like to address the complaint you have made here on this forum. In a members media kit a draft of their biography is sent along with a questionnaire which is used in conjunction to construct the article that will be used on our publishing platform. When we receive that information back from a member our staff writers are able to construct the content for a members new story. Once completed we then send the news story back to our member for review, It is at that time when a member is able to edit it as members are given editing rights. In response to your inquiry about publishing the article to ***; We are not *** and cannot tell you what they will or will not publish nor would we claim otherwise. What we are able to do is allow you to repost or publish the content written by our staff in conjunction with your editorial revisions to the publishing platform of your choice and whether a media outlet chooses to publish that content is solely at their discretion Allowing members this ability is something we do as a professional courtesy as with most organizations content cannot be copied, shared and or used in other venues media outlets or publishing platforms Again ***, we are here to assist anyway we can within reason. We would most certainly like to come to an amicable resolve and kindly ask that you contact our offices directly so that we can do just that. We look forward to hearing from you at your earliest opportunity. Respectfully , *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Their records are not accurate - I was called by a gentleman last month who called to "review" my bio because, as he said, they were about to go to print If their records indicate no contact than they have inaccurate records I was called at either ###-###-#### or ###-###-#### and the email address they were given upon initial contact last year was *** This was the address that was given to the initial lady who called me and was confirmed with her for all contact that they were to send If they have no record of contacting me then how do you explain having accepted my payment and sending me the plaque? Attached are emails that were still "live" in my email account sent to the only email address that appears on their website All other contact was sent through the "contact us" form on the website so I have no records for those I tried the other email address when nothing happened from within the website form As for phone calls - the last call came to me from a Chris at ###-###-#### on 3/** @ 4:02pm EST Chris is the gentleman who insisted I was confused and told me he was going to check on what happened to the shipment they sent me He also confirmed my email address at that time yet I received no return call, no email, etc.I do not feel that the company has made any effort to take care of this I was insulted, ignored and now being asked to prove this has happened All the company needs to do is look at the account and see that they have no bio information, no details or anything from me at all beyond their initial phone call to me to see that nothing at all has happened since the day they took my payment Multiple requests for help went unanswered and zero services have been received as their own system will show as well.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***, On December **, *** *** ordered services from our organization and order that we fulfilled and activated *** *** was informed of our sales policy from the onset, "All sales are final" We monitor and record our calls for quality assurance and we are
able to provide transcripts and recordings to all parties involved so that we remain transparent *** ***'s materials were shipped to him and the materials require a signature, as there was no one there to sign for them that day the carrier left a note and his materials were held at the post office.Subsequently we have spoken with ** *** in hopes of assisting him, he requested to cancel the services he ordered back in We instructed *** *** that the work here has been completed and everything had been customized, we again went over our sales policy and as his services and instructed him that we would try to accommodate him as best we could.We were able to issue a partial credit on *** ***'s account solely as a professional courtesy in the amount of $that was issued back to *** ***'s account on June **, 2017.In regard to our representatives handling of the call with *** *** we also listened to that call as well as *** *** indicated to us that our representative was rude and insulting and later laughed at him. Our findings did not support his claim rather to the contrary our representative was courteous helpful and offered the agreed upon partial creditPlease close out this case as we have done everything we can to accommodate *** ***.Respectfully, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Company still doesn’t appear to understand the disputeThey cannot substantiate their claim that a purchase occurred and that I was notified of such Their partial credit is not adaquate for resolution
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***