Controller Plus LLC

Initial Business Response /* (1000, 5, 2015/10/21) */
Hi [redacted],
We do apologize about all of the delays you have faced with your order, as you know we have been moving which caused quite a significant back-log of orders that we have been catching up on.
Your order was completed & shipped and...

you will receive it soon. Tracking has been issued to the email we have on file. You will receive it in 2-3 business days. If you still want a refund, please kindly refuse the package at the door so it returns to us.
If you have any questions please email me directly at [redacted]@yahoo.com
Regards,
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/10/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
To date; I have not received this package nor have I received a tracking number.
I have requested the appropriate tracking number for this promised shipment twice; at the email above as well as in my return correspondence to company; as of yet no response.