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Converse, Inc.

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Converse, Inc. Reviews (26)

Revdex.com:
I have reviewed the response submitted by the business and have determined that...

the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Upon further review of the situation, it appears the refund was rejected by [redacted]. We made contact with Mr. [redacted] today, January 28th 2016, to obtain credit card details to process the refund. We will monitor the refund and contact Mr [redacted] should there be any more issues. When we process...

refunds, the statement used is a generalized statement. Some financial institutions can take up to 30 days to post a credit to an account however most take an average of 7-10 business days.

In effort to resolve the lost package claim we have reached out to Ms. [redacted] however we were unsuccessful. The original lost package tracer was declined by [redacted] due to the carrier not being able to reach Ms. [redacted]. We will gladly replace the item that was ordered or provide a...

refund. [redacted] does require a signature on the lost package claim paperwork to process the claim. If we are not able to reach Ms. [redacted] today, 5/17/16, we will process a refund for the lost item.

We have opened a tracer with [redacted]. Any orders over $150 require the tracer to be completed prior to determining next step. We do appreciate your patience. We should have a response soon.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

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