Corelogic Tax Services, LLC

Dear *** *** *** *** *** *** *** is in receipt of your complaint number *** with the Revdex.com (Revdex.com)*** provides tax reporting and payment facilitation services to its mortgage lender and servicer clients on real property. Due to
***'s role in facilitating tax payments, taxing authorities will sometimes refund duplicate tax payments in bulk to *** for *** to send such payments to its clients, the mortgage servicersAs it relates to your complaint, per our research, a refund check (check# ***) has been delivered to the mailing address provided by you in the amount of $via FedEx (Tracking# ***). Thank you.

CoreLogic Tax Services, LLC (“CoreLogic”) is in receipt of your complaint number *** with the Revdex.com (“Revdex.com”)CoreLogic provides tax reporting and payment facilitation services to its mortgage lender and servicer clients on real property.? Due to CoreLogic's role in
facilitating tax payments, taxing authorities will sometimes refund a duplicate tax payment to CoreLogic for CoreLogic to send such payment to its client, the mortgage lender/servicerWhen such a duplicate payment is received by CoreLogic, it takes a period of time for us to log the duplicate payment and research and identify the property/loan to which the payment relates in order to ensure a proper refund is made.? CoreLogic has issued a check to *** *** ** in the amount of $3,on 05/22/and shipped via FedEx (Tracking# ***)

*** *** *** *** (“***”) is in receipt of your complaint number *** with the Revdex.com (“Revdex.com”)*** provides tax reporting and payment facilitation services to its mortgage lender and servicer clients on real property.? Due to ***'s role in
facilitating tax payments, taxing authorities will sometimes refund a tax payment to *** for *** to send such payment to its client, the mortgage lender/servicerWhen such a refund is received by ***, research is conducted to identify the property/loan to which the payment relates in order to ensure a proper refund is made.? In this case, a refund in the amount of $2,was received on 02/07/and resolved on 02/07/The total refund amount was related to two separate properties for two different homeowners.? The refund amount of $1,401.81, applicable to your loan, was submitted to your servicer, *** *** ***, on 02/07/The remaining refund balance of $1,285.40, related to a different property and homeowner, was refunded to their servicer on 02/07/We consider this matter to be closedWe regret any misinformation you may have receivedWe’ve forwarded your inquiry to *** *** *** who you may contact if you have any follquestions regarding your loan

CoreLogic Tax Services, LLC (“CoreLogic”) is in receipt of your complaint with the Revdex.com (Revdex.com)CoreLogic provides tax reporting and payment facilitation services to its mortgage lender and servicer clients on real property.? Our research indicates that your property tax
account was identified as delinquent and, although you were making payments towards an informal payment plan, ultimately the plan was not formalized and therefore represented a risk of defaultCoreLogic, following the Bank of America procedures, redeemed the outstanding property tax delinquencies and your loan was converted to escrow.? If you have questions related specifically to your lender’s process for converting a loan to escrow due to a property tax delinquency, please contact your lender directly.? ?

Business Response to a Complaint Complaint ID#: *** Company Name: CoreLogic Tax Services, LLC Company Contact: Company Phone: Company Email: Person Who Sent the Complaint: Staff Member: Response: CoreLogic provides tax reporting and payment
facilitation services to its clients on real propertyFrom time to time, situations may occur where the description of a property is inaccurately captured resulting in the payment of taxes on a property in errorWhen such a situation occurs, CoreLogic contacts the property owner that received the unjust enrichment to seek reimbursement of the payment that was made in errorIn this situation, Ms*** property taxes were paid by a CoreLogic customer in error, resulting in Ms*** being unjustly enriched by the amount of the tax payment ($1166.15)CoreLogic has recently reached a settlement with Ms*** regarding this matter and we believe this matter will be closed imminently.?

CoreLogic Tax Services (“CoreLogic”) reports property tax payment information to its customers, many of which are mortgage servicers.  Our research indicates that CoreLogic did report property tax amounts for [redacted]’s property from 2008 – 2013; however, [redacted]’s property tax amount has...

not been reported by CoreLogic since 2013 as CoreLogic’s client, Roundpoint Mortgage, removed the Trofe property from CoreLogic’s reporting on February 4, 2013.  We recommend [redacted] contact Roundpoint Mortgage. Respectfully, [redacted]
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Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]this company should supply proof that it was delinquent the taxes on december 15,2016 when delinquency started on january 31, of 2017 documents and statements from the dallas tax office sre available.  In over 13 1/2 years I país my own taxes and on time I was in an arrangement for 2015 with the attorney At dallas tax office due to Cancer treatments a dormir I was paying base on an arrangement any time before that in 13 years I pay my owner taxes and insurance I want proof that I was late on 2016.

CoreLogic Tax Services, LLC (“CoreLogic”) is in receipt of your complaint number [redacted] with the Revdex.com (“Revdex.com”). CoreLogic provides tax reporting and payment facilitation services to its mortgage lender and servicer clients on real property. Due to CoreLogic's role in...

facilitating tax payments, taxing authorities will sometimes refund a duplicate tax payment to CoreLogic for CoreLogic to send such payment to its client, the mortgage lender/servicer. When such a duplicate payment is received by CoreLogic, it takes a period of time for us to log the duplicate payment and research and identify the property/loan to which the payment relates in order to ensure a proper refund is made.  CoreLogic has issued a check to [redacted] in the amount of $3,323.96 on 05/22/2017 and shipped via FedEx (Tracking# [redacted]).

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:my 2015 tax were under an arrangement with the dallas attorney tax office and I paid off all 2015 on november of 2016 as scheduled with the late charges accrued for 2016 the taxes were not late until january 31 of 2017 and had already paid for that year on december more that half of that year balanced with the remaining balance to be paid on january 15, 2017 as I arranged with them, since they would not be late but after january 31 of 2017, so what you did was not for been late but to make me pay more fees and interest that were not even accrued by the dallas tax office until january 31,2017 and by recordings and documents I have proof of that why did you pay when you knew that you would charge fees and interest and charges not due bank of america said they never informed you of kicking in.your tatics are not ethical or rofessional when you cheat people of money that the authorized agency who charge the taxes would not consider taxes delinquent but after january 31, of 2017.  and you paid it on purpose to damage the tax payer a month and a half prior the taxes for that period were do.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

CoreLogic provides tax reporting and payment facilitation services to its clients on real property.  From time to time, situations may occur where the description of a property is inaccurately captured resulting in the payment of taxes on a property in error.  When such a situation occurs,...

CoreLogic contacts the property owner that received the unjust enrichment to seek reimbursement of the payment that was made in error.  In this situation, based on initial research, it was believed that [redacted] was unjustly enriched by the amount of the tax payment ($5,202.60).  Upon [redacted]’s receipt of a letter from CoreLogic regarding this matter, he contacted CoreLogic by phone and additional research was conducted.  At that time, it was determined that a different property owner was in fact the unjust beneficiary of this particular payment.  As such, CoreLogic has closed any actions it was pursuing against [redacted].  It will provide a separate letter to [redacted] regarding the same pursuant to his request in this Revdex.com complaint.  Respectfully,

Attached is a copy of the Dallas County Tax Assessor/Collector property tax statement and payment record for 611 Fiesta Cir. for 2015 property taxes due on 1/31/16 along with a screen shot, which can be accessed from the Dallas County Tax Assessor/Collector's website, showing all payments applied to such property.  The 2015 property taxes were due on 1/31/16, however, no payments were recorded on the property for such 2015 property taxes on or prior to such due date and only partial payments were applied on each of 2/18/16 and 4/01/16 resulting in unpaid penalties and interest and an outstanding delinquency which triggered payment of the balance due by the lender and a conversion of the loan to escrow.  As the loan was converted to escrow, the 2016 taxes due 1/31/17 were paid by the lender in December of 2016.

Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]