Craftsman Direct "Handyman Home Improvement", Inc.

Over about the last 4 years Craftsman Direct has been our go to for handyman services. They have done several jobs for us from larger jobs like replacing the entire second story subfloor in a house we were refurbishing and redesigning and replacing a large outdoor deck to smaller ones like replacing and painting fascia boards damaged by carpenter bees, repairing drywall, replacing a well house, resealing an interior brick floor, and replacing screen doors. We keep using them because things turn out well. The work starts as planned, is done right and is finished as scheduled, and there has been no need to call them back about any finished job. Additionally they come when scheduled, are easy to reach and return calls, are professional, friendly, knowledgeable and glad to spend time with you planning a job and understanding what you want done and discussing options, and their pricing is fair. Highly recommended.","pos-3

I contacted Craftsman Direct to get three quotes from them, One for damage repairs done by termite, second opening a floor plan, and third making a one car garage into a 2 car garage. I had called the company twice before writing this review. The lady who answers the phone stated " I am not at my desk right now can I call you back in 5 mins?" I said yes and gave her my information. Today I decided to call for one last time and the same person answer the phone, told the same story about calling back in 5 mins. This time I chose to tell her that she had said the exact same thing to me twice before. Then she ask what I wanted and I proceeded to explain what I wanted done. As soon as I said termites she said " we dont do pest treatment" I explained that I wasn't looking for treatment I was looking to have someone repair the damage done by termites, along with the other two project. All I got from her was "Thank You" then she hung up the phone.
Great service! ","neg-2

I had a very good experience with [redacted] at Craftsman Direct. The issue was a living room floor that bounced too much. The finished work was solid, and he was personally involved in every aspect. I had originally brought in a residential engineer, [redacted] of [redacted] who spec'd out the solution involving the installation of girders in the crawl space. [redacted] recommended [redacted] to do the work, and it was a good pick. When [redacted] finished the job, the residential engineer came back to verify the structural integrity of the girders that [redacted] installed.
I've had so many up and down experiences with past contractors, it was good to experience [redacted]'s personal concern for the quality of his work. I'll bring him back again. Highly recommended.","pos-1

I needed a kitchen cabinet cut in over for my new fridge to fit in under the cabinet. I am very please dan with the results. The worker was very profesional with his work and discussed what he would do to ensure I was happy with his work.","pos-3

I needed a kitchen cabinet cut in over for my new fridge to fit in under the cabinet. I am very please dan with the results. The worker was very profesional with his work and discussed what he would do to ensure I was happy with his work.","pos-2