Avoid at all costs. Mike Delayed my shipment for weeks and weeks and then wanted more money than the original quote. Complete scammers.
AVOID
Text messages to prove
Very reliableReasonable priced On time to pick up and drop offSomeone available to answer your question throughout the entire process until you get your vehicleVehicle delivered safe no damage
WORST Auto transport company EVERI hired Creative Rides Auto Transport weeks before my moveI was moving across countryI set up an appointment with the company to pick up my car at least two days before I actually movedAs I waited the two days, they told me that their initial truck broke down and was not going to be able to pick up my carOk understandableBut then came the day I was leaving, I had to find a safe place to leave my car so they could come and get itI waited and waited and waited, calling everyday for an updateweeks goes by and my car is still in the same placeSo I had to hire another company that picked it up that same dayThe owner was also avoiding my calls putting me to voicemail until I blocked my number and miraculously he picks up on the first ringThis company is horrible
I was referred to this company by a moving company that was relocating my things from NY to TX Ron and the Driver Mike was amazing stress free auto relocationI felt like he knew me for years talked me through the entire process kept in touch and got my Mercedes delivered without a scratchEven invited the drive over for BBQ since he lived in Dallas as well thanks guys for the amazing service
Company was supposed to transport vehicles from Florida to California They never showed up and aren't responding to attempts to contact them On 2/15/I spoke with Ron regarding the transport of vehicles from Florida to California I was quoted a price (job #WXXXXXX ) and paid a $deposit (transaction #XXXXXXXXXXX) on 2/20/ The pickup date was 5/12/ On 5/9/I contacted Ron via email to inquire about the pickup He responded that he would call either the next day or the day after I did not hear back from him until 3:pm on the day of pickup He spoke to my husband and stated a driver would be there between 6-pm and would call first We never heard anything else I attempted to call and email several times On 5/I contacted another company as we now had a small window of time before my husband flew to California to join me The other company I spoke with stated that they could see our job on the Broker board and that no one had accepted the job for w
This is the 2nd car move I have had with this company in the last months and both times they have exceeded my expectationsMy cars showed up on time and in the same condition in which they left which is exactly what I was looking forMy last move happened last minute and luckily they were still able to adjust to me and get me picked up even last minuteThank you for all your hard work!!!
$Deposit paid to provide transport of a vehicle from WA to Monterey, CANever picked up vehicle, ignored phone calls, and text messages Paid $deposit for my vehicle to be picked up on March 30, The Authorization Code for this payment is XXXXXX The Transaction Number is XXXXXXXXXXX Mike was my second choice after another company I had contacted and agreed to use never contacted me back for a week and then contacted me after they found out I had went with another company days before expected pickup Texted Mike on the 30th to see if everything was good to goMike texted back stating the driver would arrive at 6pm to pick up the vehicleDriver never showed up, Mike did not reply to any texts or phone after the factAttempted to contact Mike the following day, again no response or replies
$Deposit paid to provide transport of a vehicle from WA to Monterey, CANever picked up vehicle, ignored phone calls, and text messages
Paid $deposit for my vehicle to be picked up on March 30, The Authorization Code for this payment is XXXXXX
The Transaction Number is XXXXXXXXXXX
Mike was my second choice after another company I had contacted and agreed to use never contacted me back for a week and then contacted me after they found out I had went with another company days before expected pickup
Texted Mike on the 30th to see if everything was good to goMike texted back stating the driver would arrive at 6pm to pick up the vehicleDriver never showed up, Mike did not reply to any texts or phone after the factAttempted to contact Mike the following day, again no response or replies
Company was supposed to transport vehicles from Florida to California They never showed up and aren't responding to attempts to contact them
On 2/15/I spoke with Ron regarding the transport of vehicles from Florida to California I was quoted a price (job #WXXXXXX ) and paid a $deposit (transaction #XXXXXXXXXXX) on 2/20/ The pickup date was 5/12/ On 5/9/I contacted Ron via email to inquire about the pickup He responded that he would call either the next day or the day after I did not hear back from him until 3:pm on the day of pickup He spoke to my husband and stated a driver would be there between 6-pm and would call first We never heard anything else I attempted to call and email several times On 5/I contacted another company as we now had a small window of time before my husband flew to California to join me The other company I spoke with stated that they could see our job on the Broker board and that no one had accepted the job for w
Unprofessional Lack of Service
After waiting for a "pick up" of my vehicle for three days , I cancelled the appointmentThere was no explanation or apologies givenA simple "okay" , and they hung upNo consideration of your time wasted , and lack of "services rendered "Don't waste your time or money with this company! Beware....and don't you dare be another victimBe a happy customer instead and find a professional business
I have been towing vehicle back and from for over 6years but my experience with creative is the worst everMy experience with Mike the sales associate gives me the impression of a suspicious and fraudulent companyI am contemplating filling official complaint
Hired to have car transported They did not show up the date of pick up and have lied about arrival of my car, now not able to give a delivery date
I hired Creative Rides Auto Transport before my move from Denver to San FranciscoI set up an appointment with the company to pick up my vehicle up days prior to my departureThe days prior to my departure, they called and let me know that they were not able to get my car at the agreed upon date, and that I would need to coordinate the car pick up for a different dateSo I needed to find a secure place to park my car while I was in the process of leaving the cityI called multiple times for updates from Ron, and I get sent to voicemail or the phone is shut offThe date of delivery comes, and I dont hear anything, I call them and they tell me that the car is lostI call again and they tell me that the car delivering my vehicle has broke down in New Mexico but I will have it delivered within 5-days This week my car was to be de
Creative Rides is a brokerThey will attempt to find you a driver by posting your car on a board which is used by brokers and truckersThis is normalThe mark of a good broker is to place your move for the right price, ensure that you get a truck lined up and deal with any logistics or issues that ariseCreative Rides were contracted to move two of my cars cross country a week apartThe first move went perfectlyThe second was one of the most disgusting instances of selfish disregard I have ever encounteredThe second car was never picked up*** lied to me and said that there was a driver arranged and he would pick up the car, but this was a lieI discovered that this was a lie when another broker checked the board for me and saw it was never claimed as the price that Creative put on was way too lowWhen the driver didnt show, I called Creative, but after answering and then hanging up, they refused to answer the phone over a four day period when I called them from at least five different numbersEach time they would block the number after hanging up without saying a word when they knew it was meThe mark of a good broker is what they will do when things go wrongCreative Rides will completely abandon you, ignore you, and refuse to speak to youYou can see this in other reviews which I wish I had paid more attention toSure, there are some good reviews, but why wouldn't there be? I'm sure most of the time if they can find a driver then the job goes ahead fineBut if they don't get a driver or the driver cancels, they won't tell you, they will just take your deposit and completely ignore you, knowing full well that you will be completely screwed as a resultThey caused us so much dismay and anguish when we were movingI hope that this review stops others making the same terrible mistake we madeAvoid these selfish cowboys at all cost and heed the other bad reviews of which there are MANY
Company lied to me and confirmed they had picked my vehicle up and gave me a drop off time for days laterThey never did pick up my vehicle
After contacting Creative Rides Auto Transport, they contacted me wanting to know if we could finalize the order so they could pick it up the following day (a Friday)I wasn't in that big of a rush, but was pleased they could do it so quicklyWe finalized the order and confirmed they would pick the vehicle up on FridayI asked them to again call me and confirm they had picked it up when they hadLate Friday afternoon, I called because I had not heard from themThey confirmed they had safely loaded up my vehicle and had it on their transport truckThey informed me it would be dropped off at the drop off location early Monday morningI asked if they could please call me Monday morning to confirm a delivery time, so I could meet them at the destination dealershipThey assured me they wouldOn Monday morning, I had not heard from them by
Charged my card $
Creative rides Tranportation charged my card $When they were not supposed to for $I wanted my truck pickup and the keep giving me the run around not answering my calls and turning there phone off because they charged my card and they won't take my truck off the board so another company can not help me they are some real crooks never do business with this company they need to be shut down forever
The company was suppose to transport my vehicle from New York to San DiegoI paid a deposit and never heard back from them
I paid a deposit of dollarsI was dealing with the Respresentative MikeAfter I made the deposit, I never heard from him ir the company againThe job number WXXXXXXThe total price was All the phone lines are unreachable
This company the name of the guy is Mike stole money from meAsked for a deposit and stole my moneyHe did not Delivery any service
Called so he transport my car from Illinois to CaliforniaGabe a quote asked for a depositThey were supposed to come to my house and get my car he never showed upDid not return my phone calls and stole my deposit
Very unprofessionalWont pull down my post sating im using themThey posted me with no contractWont return or answer my calls
Mike is AWFULwill not remove my postNever gave me a contract, ignoring my calls
This is the 2nd car move I have had with this company in the last months and both times they have exceeded my expectationsMy cars showed up on time and in the same condition in which they left which is exactly what I was looking forMy last move happened last minute and luckily they were still able to adjust to me and get me picked up even last minuteThank you for all your hard work!!!
AVOID
Text messages to prove
Very reliableReasonable priced On time to pick up and drop offSomeone available to answer your question throughout the entire process until you get your vehicleVehicle delivered safe no damage
WORST Auto transport company EVERI hired Creative Rides Auto Transport weeks before my moveI was moving across countryI set up an appointment with the company to pick up my car at least two days before I actually movedAs I waited the two days, they told me that their initial truck broke down and was not going to be able to pick up my carOk understandableBut then came the day I was leaving, I had to find a safe place to leave my car so they could come and get itI waited and waited and waited, calling everyday for an updateweeks goes by and my car is still in the same placeSo I had to hire another company that picked it up that same dayThe owner was also avoiding my calls putting me to voicemail until I blocked my number and miraculously he picks up on the first ringThis company is horrible
I was referred to this company by a moving company that was relocating my things from NY to TX Ron and the Driver Mike was amazing stress free auto relocationI felt like he knew me for years talked me through the entire process kept in touch and got my Mercedes delivered without a scratchEven invited the drive over for BBQ since he lived in Dallas as well thanks guys for the amazing service
Company was supposed to transport vehicles from Florida to California They never showed up and aren't responding to attempts to contact them On 2/15/I spoke with Ron regarding the transport of vehicles from Florida to California I was quoted a price (job #WXXXXXX ) and paid a $deposit (transaction #XXXXXXXXXXX) on 2/20/ The pickup date was 5/12/ On 5/9/I contacted Ron via email to inquire about the pickup He responded that he would call either the next day or the day after I did not hear back from him until 3:pm on the day of pickup He spoke to my husband and stated a driver would be there between 6-pm and would call first We never heard anything else I attempted to call and email several times On 5/I contacted another company as we now had a small window of time before my husband flew to California to join me The other company I spoke with stated that they could see our job on the Broker board and that no one had accepted the job for w
This is the 2nd car move I have had with this company in the last months and both times they have exceeded my expectationsMy cars showed up on time and in the same condition in which they left which is exactly what I was looking forMy last move happened last minute and luckily they were still able to adjust to me and get me picked up even last minuteThank you for all your hard work!!!
$Deposit paid to provide transport of a vehicle from WA to Monterey, CANever picked up vehicle, ignored phone calls, and text messages Paid $deposit for my vehicle to be picked up on March 30, The Authorization Code for this payment is XXXXXX The Transaction Number is XXXXXXXXXXX Mike was my second choice after another company I had contacted and agreed to use never contacted me back for a week and then contacted me after they found out I had went with another company days before expected pickup Texted Mike on the 30th to see if everything was good to goMike texted back stating the driver would arrive at 6pm to pick up the vehicleDriver never showed up, Mike did not reply to any texts or phone after the factAttempted to contact Mike the following day, again no response or replies
$Deposit paid to provide transport of a vehicle from WA to Monterey, CANever picked up vehicle, ignored phone calls, and text messages
Paid $deposit for my vehicle to be picked up on March 30, The Authorization Code for this payment is XXXXXX
The Transaction Number is XXXXXXXXXXX
Mike was my second choice after another company I had contacted and agreed to use never contacted me back for a week and then contacted me after they found out I had went with another company days before expected pickup
Texted Mike on the 30th to see if everything was good to goMike texted back stating the driver would arrive at 6pm to pick up the vehicleDriver never showed up, Mike did not reply to any texts or phone after the factAttempted to contact Mike the following day, again no response or replies
Company was supposed to transport vehicles from Florida to California They never showed up and aren't responding to attempts to contact them
On 2/15/I spoke with Ron regarding the transport of vehicles from Florida to California I was quoted a price (job #WXXXXXX ) and paid a $deposit (transaction #XXXXXXXXXXX) on 2/20/ The pickup date was 5/12/ On 5/9/I contacted Ron via email to inquire about the pickup He responded that he would call either the next day or the day after I did not hear back from him until 3:pm on the day of pickup He spoke to my husband and stated a driver would be there between 6-pm and would call first We never heard anything else I attempted to call and email several times On 5/I contacted another company as we now had a small window of time before my husband flew to California to join me The other company I spoke with stated that they could see our job on the Broker board and that no one had accepted the job for w
Unprofessional Lack of Service
After waiting for a "pick up" of my vehicle for three days , I cancelled the appointmentThere was no explanation or apologies givenA simple "okay" , and they hung upNo consideration of your time wasted , and lack of "services rendered "Don't waste your time or money with this company! Beware....and don't you dare be another victimBe a happy customer instead and find a professional business
Everything went as planned! My Rep Ron was awesome!
I have been towing vehicle back and from for over 6years but my experience with creative is the worst everMy experience with Mike the sales associate gives me the impression of a suspicious and fraudulent companyI am contemplating filling official complaint
Hired to have car transported They did not show up the date of pick up and have lied about arrival of my car, now not able to give a delivery date
I hired Creative Rides Auto Transport before my move from Denver to San FranciscoI set up an appointment with the company to pick up my vehicle up days prior to my departureThe days prior to my departure, they called and let me know that they were not able to get my car at the agreed upon date, and that I would need to coordinate the car pick up for a different dateSo I needed to find a secure place to park my car while I was in the process of leaving the cityI called multiple times for updates from Ron, and I get sent to voicemail or the phone is shut offThe date of delivery comes, and I dont hear anything, I call them and they tell me that the car is lostI call again and they tell me that the car delivering my vehicle has broke down in New Mexico but I will have it delivered within 5-days This week my car was to be de
Creative Rides is a brokerThey will attempt to find you a driver by posting your car on a board which is used by brokers and truckersThis is normalThe mark of a good broker is to place your move for the right price, ensure that you get a truck lined up and deal with any logistics or issues that ariseCreative Rides were contracted to move two of my cars cross country a week apartThe first move went perfectlyThe second was one of the most disgusting instances of selfish disregard I have ever encounteredThe second car was never picked up*** lied to me and said that there was a driver arranged and he would pick up the car, but this was a lieI discovered that this was a lie when another broker checked the board for me and saw it was never claimed as the price that Creative put on was way too lowWhen the driver didnt show, I called Creative, but after answering and then hanging up, they refused to answer the phone over a four day period when I called them from at least five different numbersEach time they would block the number after hanging up without saying a word when they knew it was meThe mark of a good broker is what they will do when things go wrongCreative Rides will completely abandon you, ignore you, and refuse to speak to youYou can see this in other reviews which I wish I had paid more attention toSure, there are some good reviews, but why wouldn't there be? I'm sure most of the time if they can find a driver then the job goes ahead fineBut if they don't get a driver or the driver cancels, they won't tell you, they will just take your deposit and completely ignore you, knowing full well that you will be completely screwed as a resultThey caused us so much dismay and anguish when we were movingI hope that this review stops others making the same terrible mistake we madeAvoid these selfish cowboys at all cost and heed the other bad reviews of which there are MANY
Company lied to me and confirmed they had picked my vehicle up and gave me a drop off time for days laterThey never did pick up my vehicle
After contacting Creative Rides Auto Transport, they contacted me wanting to know if we could finalize the order so they could pick it up the following day (a Friday)I wasn't in that big of a rush, but was pleased they could do it so quicklyWe finalized the order and confirmed they would pick the vehicle up on FridayI asked them to again call me and confirm they had picked it up when they hadLate Friday afternoon, I called because I had not heard from themThey confirmed they had safely loaded up my vehicle and had it on their transport truckThey informed me it would be dropped off at the drop off location early Monday morningI asked if they could please call me Monday morning to confirm a delivery time, so I could meet them at the destination dealershipThey assured me they wouldOn Monday morning, I had not heard from them by
Charged my card $
Creative rides Tranportation charged my card $When they were not supposed to for $I wanted my truck pickup and the keep giving me the run around not answering my calls and turning there phone off because they charged my card and they won't take my truck off the board so another company can not help me they are some real crooks never do business with this company they need to be shut down forever
The company was suppose to transport my vehicle from New York to San DiegoI paid a deposit and never heard back from them
I paid a deposit of dollarsI was dealing with the Respresentative MikeAfter I made the deposit, I never heard from him ir the company againThe job number WXXXXXXThe total price was All the phone lines are unreachable
This company the name of the guy is Mike stole money from meAsked for a deposit and stole my moneyHe did not Delivery any service
Called so he transport my car from Illinois to CaliforniaGabe a quote asked for a depositThey were supposed to come to my house and get my car he never showed upDid not return my phone calls and stole my deposit
Very unprofessionalWont pull down my post sating im using themThey posted me with no contractWont return or answer my calls
Mike is AWFULwill not remove my postNever gave me a contract, ignoring my calls
This is the 2nd car move I have had with this company in the last months and both times they have exceeded my expectationsMy cars showed up on time and in the same condition in which they left which is exactly what I was looking forMy last move happened last minute and luckily they were still able to adjust to me and get me picked up even last minuteThank you for all your hard work!!!