Purchased a JoJo Siwa box subscription Based on website, would ship Mid-July Complained on FB page on 7/**/that I have not received a shipment notification Shortly after, received notification of label createdCheck on 7/**/and package had yet to be shippedNoticed they are telling consumers that the boxes would be shipped mid-late July on FB
This company advertised delivery of a popular item (JoJo Siwa Box) by Christmas and the inclusion of an exclusive JoJo Siwa bow in each box at time of purchase They were unresponsive to inquiries on status of delivery and then we received an rma on December *** ( four days before) claiming the item was being held by border patrol for inspectionThe language was then changed on their website to no longer mention a bow being included each box All follow up emails have been met with no response Payment was made in November and we have not received product nor any update when/if we will receive said product It is now days past the day they guaranteed the product by
I ordered a few items back in OctoberPart of the items I received a shipped confirmation and it’s been sitting in the same spot since November *** I contacted the company different times and they refuse to acknowledge my issueHow am I supposed to get my money back for items I never received if no one in the company will even contact me back? Very bad business and will no longer be purchasing from themI spend on average about $a year with this companyThey have lost my business completely 100%
Purchased a JoJo Siwa box subscription Based on website, would ship Mid-July Complained on FB page on 7/**/that I have not received a shipment notification Shortly after, received notification of label createdCheck on 7/**/and package had yet to be shippedNoticed they are telling consumers that the boxes would be shipped mid-late July on FB
This company advertised delivery of a popular item (JoJo Siwa Box) by Christmas and the inclusion of an exclusive JoJo Siwa bow in each box at time of purchase They were unresponsive to inquiries on status of delivery and then we received an rma on December *** ( four days before) claiming the item was being held by border patrol for inspectionThe language was then changed on their website to no longer mention a bow being included each box All follow up emails have been met with no response Payment was made in November and we have not received product nor any update when/if we will receive said product It is now days past the day they guaranteed the product by
I ordered a few items back in OctoberPart of the items I received a shipped confirmation and it’s been sitting in the same spot since November *** I contacted the company different times and they refuse to acknowledge my issueHow am I supposed to get my money back for items I never received if no one in the company will even contact me back? Very bad business and will no longer be purchasing from themI spend on average about $a year with this companyThey have lost my business completely 100%