Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Also, is fair to say that as a business they need to improve not only the customer service but also the poorly communication from the very start on every transaction.I decided to keep the merchandise due to the great quality on each of the ball caps.Excellent job but they've lost me as a future customer due to the reasons above Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I did finally receive the package and the product was excellentThere was an issue with the
shipping address which was no fault of the businessHowever I will say the business need to be more responsive to inquiries from there customersThe lack of response to voice messages and emails is the root of this complaintIf they had responded to me better it would have avoided this complaint.Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Will accept a full refund.Company sarcastic comments asked
forgiveness for taking a holiday off is a non-issue Poor customer service and communication is the issue. Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear
below.Regards,*** *** I will accept the cap that we received today but am not happy with the productIt was made in China, stitching is already coming apart from the words USS Saratoga, very poor work, it said 3-day delivery. It took days to get response and only because I'd contacted the Revdex.comThank you ever so much for helping meI will advise my large Military family as NOT to order from this company or anyone else that might want t shirts or capsThey don't seem like a responsible company at allI could do better stitching than that on my own sewing machine
*** [redacted] *** [redacted] complaint was taken care of successfully
VERY SORRY FOR THE ERROR..2ND CAP HAS BEEN SENT AND YOU CAN EXPECT DELIVERY ON FRIDAY 5/
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] ***
All orders are custom..Handling time is anywhere between 5-business days + shipping time Order has been canceled and refund sent
I originally paid by a gift card, that card was used up and discardedHow were you refunding? Can you contact me to work out the refund details?
DELIVERED [redacted] [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Also, is fair to say that as a business they need to improve not only the customer service but also the poorly communication from the very start on every transaction.I decided to keep the merchandise due to the great quality on each of the ball caps.Excellent job but they've lost me as a future customer due to the reasons above Regards, [redacted]
Order has been corrected and shipped, Refund also Granted
Item was sent and delivered
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I did finally receive the package and the product was excellentThere was an issue with the
shipping address which was no fault of the businessHowever I will say the business need to be more responsive to inquiries from there customersThe lack of response to voice messages and emails is the root of this complaintIf they had responded to me better it would have avoided this complaint.Regards, *** ***
credited the $
WE ARE SORRY, WE WERE UNABLE TO FILL THIS ORDER..CUSTOMER WAS NOT CHARGED
refund has been previously granted
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Will accept a full refund.Company sarcastic comments asked
forgiveness for taking a holiday off is a non-issue Poor customer service and communication is the issue. Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear
below.Regards,*** *** I will accept the cap that we received today but am not happy with the productIt was made in China, stitching is already coming apart from the words USS Saratoga, very poor work, it said 3-day delivery. It took days to get response and only because I'd contacted the Revdex.comThank you ever so much for helping meI will advise my large Military family as NOT to order from this company or anyone else that might want t shirts or capsThey don't seem like a responsible company at allI could do better stitching than that on my own sewing machine
Very sorry for the delay..Caps were shipped on Saturday and will be arriving by Wed via USPSThank You
PRODUCTS HAVE BEEN DELIVERED
www.usps.com ***
*** ***
DELIVERED 8/
refund has been processed