Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted] Thank you so much for your help. I...
really appreciate it. Apparently, the Revdex.com has more clout than I do in getting Custom Military to respond. I only hope Custom Military follows through and ships my order - it will be a miracle. Thank you again - you're great!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
[redacted] I have received my merchandise from custom military and I am totally satisfied. I just don’t understand the lack of communication I tried to have with them but could not. They never pick up the phone or return messages.you can close my complaint thank you
As stated on the website apparel orders take about 5-7 business days to sew and ship,it is six days today. I have received no correspondence from this customer. I have not charged this customer and his order is being processed.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Also, is fair to say that as a business they need to improve not only the customer service but also the poorly communication from the very start on every transaction.I decided to keep the merchandise due to the great quality on each of the ball caps.Excellent job but they've lost me as a future customer due to the reasons above.
Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
My credit card Company has no record. The phone number this company gave my credit card company has been disconnected. This...
company is on Fraud Alert with my Credit Card Company.This order was placed 3 weeks ago!!I have 28 emails with no response, 5 calls a day for 10 days with no response. Further more when I log into the web site it says my order shipped 1 week ago. I have accounts with ALL shippers, NO label was created for my address in any system from this company.I do not believe anything until I see it.I don't see how you were able to contact this company, we have been trying for over 2 weeks.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I paid for 2 day USPS...
delivery. Because the business failed to provide a shipment date on the order, as their web site claims, I was not able to track the package. Therefore the approximate delivery time frame has to be estimated. The order (placed on 12/17/15 showed it was 'shipped' on or about 12/23/15. If sent via 2 day priority USPS, even with the Christmas holiday, it should have arrived by 12/27/15. It did not arrive and get delivered until Saturday January 9, 2016. I am looking for a refund for the charges I paid for the USPS 2 day priority shipping. The vendor has not indicated that was denied or accepted and my charge card does not show a credit for the $11 dollars paid in advance for the 2 day shipping. I await further information.Regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted] Thank you so much for your help. I...
really appreciate it. Apparently, the Revdex.com has more clout than I do in getting Custom Military to respond. I only hope Custom Military follows through and ships my order - it will be a miracle. Thank you again - you're great!
This man sends nasty and threatening emails and his order was canceled and already refunded
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
DELIVERED[redacted] [redacted]
Refund was granted 4 weeks ago
[redacted] I have received my merchandise from custom military and I am totally satisfied. I just don’t understand the lack of communication I tried to have with them but could not. They never pick up the phone or return messages.you can close my complaint thank you
As stated on the website apparel orders take about 5-7 business days to sew and ship,it is six days today. I have received no correspondence from this customer. I have not charged this customer and his order is being processed.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Also, is fair to say that as a business they need to improve not only the customer service but also the poorly communication from the very start on every transaction.I decided to keep the merchandise due to the great quality on each of the ball caps.Excellent job but they've lost me as a future customer due to the reasons above.
Regards, [redacted]
[redacted] [redacted]
[redacted]
[redacted] [redacted]
[redacted] [redacted]complaint was taken care of successfully
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
Forgive us for taking the Holiday weekend off.Order has been cancelled.
refund was processed refund yesterday
I originally paid by a gift card, that card was used up and discarded. How were you refunding? Can you contact me to work out the refund details?
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
My credit card Company has no record. The phone number this company gave my credit card company has been disconnected. This...
company is on Fraud Alert with my Credit Card Company.This order was placed 3 weeks ago!!I have 28 emails with no response, 5 calls a day for 10 days with no response. Further more when I log into the web site it says my order shipped 1 week ago. I have accounts with ALL shippers, NO label was created for my address in any system from this company.I do not believe anything until I see it.I don't see how you were able to contact this company, we have been trying for over 2 weeks.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I paid for 2 day USPS...
delivery. Because the business failed to provide a shipment date on the order, as their web site claims, I was not able to track the package. Therefore the approximate delivery time frame has to be estimated. The order (placed on 12/17/15 showed it was 'shipped' on or about 12/23/15. If sent via 2 day priority USPS, even with the Christmas holiday, it should have arrived by 12/27/15. It did not arrive and get delivered until Saturday January 9, 2016. I am looking for a refund for the charges I paid for the USPS 2 day priority shipping. The vendor has not indicated that was denied or accepted and my charge card does not show a credit for the $11 dollars paid in advance for the 2 day shipping. I await further information.Regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,[redacted]
VERY SORRY FOR THE ERROR..2ND CAP HAS BEEN SENT AND YOU CAN EXPECT DELIVERY ON FRIDAY 5/6
All orders are custom..Handling time is anywhere between 5-8 business days + shipping time. Order has been canceled and refund sent
I AM VERY SORRY, WE WERE UNABLE TO FILL THIS ORDER AND THE CUSTOMER WAS NOT CHARGED