D & D Door

Going into details and facts of this case is pointless Mr [redacted] has threatened to sue our client unless he gets his way and therefore, our client has instructed us to remove the account from his credit report We have already ran credit reports for the month of August activity and as we report monthly, we will report during our September activity that the account needs to be removed from his credit report That report will be sent the first week of October We have no way of reporting it earlier

[redacted] has asked for a list of all her bills That process was already initiated when she called yesterday I have also marked all of her accounts disputed as she has requested We will be glad to work with her regarding her remaining balances We have been trying to do so for a while when we started mailing notices to her address listed as well as calling the phone # she provided If she wants to tell us her dispute with each once she receives, we will be glad to research each and every one of her disputes

As the account started in 2011, we will provide a quick recap based on all notes We notified her of the balance the end of July We her up $a month on in August She has missed payments from time to time but we have allowed her to continue to make payments In March she accused us of taking money out of her account but she had been at the time paying only by money order so we had no account information, and even since then, we have not attempted to take money from her accountThough out the years, we randomly follow up with her as she had missed a payment and to remind her of it In August she told us to stop calling to remind her and then in December she called to tell us it was okay to call and remind her as we had sent a letter as she missed November We then had to follow up with her in Oct as she missed the September payment We then didn't have to follow up with her until this year as we hadn't received the November payment (we we received an posted that afternoon) She then told us she wanted information from us on which we had to gather and we provided that to her via mail on It appears she jumped the gun in filling this There was no conversation with her in December as alleged We are unsure how a problem could have occurred in June as we didn't get the account until July What she is asking for here is less than she asked for in her letter Had she simply asked for a payment history, we could have provided that within a few days time but she asked for a "full history" (which she didn't expand upon to explain what she meant) so we assumed she wanted a copy of the original bill which needed to be pulled from storageBased on her request here, I have attached her payment history to further solve the "problem"

We have reviewed with out client, as we said we would, and today they have confirmed receipt We will update the credit report accordingly to reflect the proper payment

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]

I cannot agree to pay this "debt" Again, I had surgery in Jan They sent me a bill in Sept I paid it in full Then years later, they want more It's unusual at the least.Since Meade and Associates is asking for the money, the complaint is against you as I was advised to do.I met with one of my bank officials, and they let me know that or people have medical debt Mine is quite small and shouldn't affect my credit rating much My house is paid off, and I see no need to borrow anytime soon.I intend to file a formal complaint against [redacted] and Dr [redacted] with the [redacted] Medical Board I'm interested in their viewpoint and opinion After that is resolved, I'll give it more thought.I spoke on the phone to one of your respresentatives the other day I was only trying to have a converstion I was never rude nor did I ever raise my voice I was trying to explain my situation, but she appeared to have only certain,specific responses I found her to be unfriendly and cold Regards, [redacted] ***

Attached is what info was submitted to Equifax earlier this month Compliance Condition Code is XR Per http:/ [redacted] /compliance-condition-codes.html XR means : Removes the most recently reported Compliance Condition Code We have done what we need to do Ms [redacted] might be better off discussing with the Equifax as to why it hasn't been processed

We have no documentation of receiving any dispute or request for verification from Ms [redacted] When we get disputes, the information is scanned into our document archive system so we have a record We then provide a copy of the breakdown showing why the balance is owed Because this is the first request we have received, we will obtain a detailed itemization showing why the balance is owed and mail a copy to Ms [redacted] In the mean time, we have also flagged the account as disputed in our system so that it will reflect as such on her credit report We are however concerned that she is alleging that the account is on her Experian Credit report We do not report to Experian and if Ms [redacted] can provide proof of that, we will certainly work with her to ensure its complete removal from her Experian credit report However, without proof, we have no avenue to discuss with Experian their error

Meade & Associates does not make agreements to pay your bill, and we will remove it from your credit report That is not a true and accurate situation which is what we are obligated based on our agreements to report We sent a notice to Ms [redacted] regarding the balance That was the billing address of her Visa at time of payment We also attempted to reach Ms [redacted] by phone to the phone # she provided to our client at time of service We have followed the law and updated her credit report as paid in full as required We will review any further proof Ms [redacted] has but her account is reflecting properly on her credit report She had a bill end up in collections She failed to resolve the balance prior to credit reporting Post credit reporting, she resolved the balance and it is paid

Our apologies for the delay but as his complaint was more directed at the actions of our client, we needed to confirm with them on how they wanted us to handle They have advised us to write off the balance and therefore, Mr [redacted] no longer has a balance due with our office and we consider him paid in full

Ms [redacted] waits months to resolve her obligations to our client and expects credit reporting updates in less than weeks We update monthly Our credit files were sent to the CBR's over the holiday weekend We notified them that Ms [redacted] paid her balance owed They should update her credit file to reflect the payment being made It will not be removed from her credit report but rather show she had an account end up in collections and that she has paid it

Ms [redacted] is in stating that we "refuse to contact the credit bureaus and request that the outstanding collections bill be removed" We did this back on Attached is screen shot which shows the current reporting status of the account which is R That R was updated on which is shown as well Screen shot shows what the R means An account updates to R after being reported as a D which is also explained As we attempted to explain to Ms [redacted] on the 19th when she spoke very negatively about our organization, she needs to file a consumer dispute with the credit bureaus They will seek to confirm the account and we will confirm that we asked that it be removed back in August and that it needs to be removed

Hello,I received your final response indicating that there is nothing else that Meade & Associates can do for me Please note that I feel this is not rightThe so called support submitted fails to show any identifying information that the account listed was for meThey also failed to respond as to why they did not provide me any information when requested on 12/19/16, but were absolutely willing to provide the information when a Revdex.com complaint was filedThey have also not responded as to their treatment of me when I called (hanging up me)I would implore you to request the tape of the call as I was told up front that the call was being recordedI feel that they are insinuating that I asking for the world and that I was screaming and hateful when I called them, which I was not They were not nice to me and would not provide me any requested information.I am simply asking that they resend the information to the credit bureaus (if it was in fact originally sent on 8/5/16), as it was obviously not received by them As the information they provided does not prove that it was done in the first placeI do not understand why they can't do this? They sure reported it to the credit bureau right away.Please adviseThank you,

The first complaint is that it took time to mail the breakdown to her The request was made on 2.21.17, nearly years after it was placed in collections It was mailed out on 3.13.17, well within the time frame allowable under the laws that govern what we do Unfortunately, the bills were placed here and went unpaid from March 2015, so they had to be pulled from storage and that takes time However, again we complied with the law We then continued to call to make sure it was received and to resolve the balance We finally got a return call on when the balance was resolved At that time, it was explained that for a receipt, she could sent a self addressed stamped envelope and we would mail one out She has proof of the payment on her Mastercard statement showing the balance was paid Regarding her last complaint, Ohio Law is clear that if married at the time of service, they are both equally liable for medical bills owed by a spouse Based on all information we have, they were married at the time of service and would both be liable for each others bills so they are reporting correctly As they were just paid in April, the balance will be updated next month when we report them as paid As an effort to resolve the complaint, if our response is accepted, we will send out a receipt as a sign of good faith, but there is no resolution to the first and what she is asking for the 3rd isn't something we can do

Mr [redacted] 's name has been in our system since the account was placed with us, back in May That means he was a joint owner of the checking account with Ms [redacted] Letters were mailed to the address on the check and would have had both individuals named on the check We have reported the account to the CBR's since August Prior to then, we sent two letters and made telephone calls In August 2016, Mr [redacted] called in to resolve the balance More than once our staff explained that we would mark the credit reports as paid in full, not delete the accounts as Mr [redacted] asked Again, we told him more than once that we do not do that In October 2016, he alleged that we did tell him that we would delete from the credit report if paid At that time, the issue was escalated to management to review the call recording Management confirmed that we did not make any agreement but again, told him they would update as paid in full As our policy so report true and accurate information, we refrain from entering into any such agreement This was explained to his wife on when she called in Should Mr [redacted] have any proof of said agreement he alleges was made, we will gladly research it

First, our apologies for the delay in responding Mr [redacted] first responded to our efforts on after nearly months of our trying to reach him by placing phone calls to him at the # listed in the complaint We also sent him a noticed which garnered no response He now alleges that we "will not even review the statement...." The first time he told us this was again, on when he was told, perfect, fax over the paperwork and we will review it with our client It appears that when he began speaking with a supervisor later in the call, he became abusive to our staff With all that being said, we have not contacted him since We confirmed with our client that they wrote the balance off due to HCAP and we have closed the account That will result in the account being removed from collections and removed from his credit report

We have an agreement with the credit bureaus to report true and accurate information to themIn this case, the truthful situation is that Mr [redacted] had an account end up in collectionsMr [redacted] paid the account after it was reported to his credit report, and per the notes, because he found it on his credit reportBecause it was then paid, we reported to the bureaus that the account was paid in fullThere is no law stating that a paid in full account is to be deleted from the credit reportWe follow our agreement with the bureaus and we follow the lawWe cannot accommodate Mr***'s request

issue not resolved Regards, [redacted]

As mentioned when we first responded, we had been in contact with our client and were awaiting their response Here is where it stands and what our client is telling us The balance placed in collections was $ Our client has requested we adjust the balance down to $ which we have done That new balance will reflect on the credit report when we update it the beginning of next month That balance comes from the following: $from DOS $from DOS and $from DOS For the DOS 1.5.2010, $was applied to her deductible, but as the patient paid $30, only $is owed On the DOS, UHC applied $to her deductible as well, but as the patient paid $30, only $is owed UHC bundled the DOS and therefore didn't pay the proper amount Orignally UHC had resolved the DOS but they took their money back in and when the patient spoke with the client in 2012, it was too late to go back to UHCHowever, in an effort to compromise, the client is willing to accept what UHC would have paid ($356.60) instead of pursing the full amount owed to them They feel fault lies on both parties They could have appealed the claim but the patient also didn't respond for years until it was on her credit report after being billed multiple times Therefore, again, the client has written off $in an effort to resolve the situation If and when Ms [redacted] pays that portion, we will also update that end of it to the credit reports

We apologize for any frustration It does appear that the original receipt was not requested on accident We do hold receipts for several days to ensure there is no issue with a payment The fax receipt letter was sent today at 11:and is confirmed as being a successful transmission If Mr [redacted] didn't received it, he is welcome to reach out to the office As we have sent the receipt, while under no obligation to do so, we will consider the matter closed