I've come to expect AC by Jay techs to provide a professional and comprehensive service Russ did not disappoint From the time he arrived and put on 'booties' to insure no soiling of the floors, to the time he left and asked if everything met our expectations, it was all good Thanks Russ!
Tim with ACbyJ was extremely professional, knowledgeable and courteous as well as prompt He did a thorough evaluation of our HVAC system and went over in detail what he did He also was able to show us about our thermostats information we did not know before to save us some money We have been very pleased with our association with this company and would highly recommend their services
Eddie and Dina Altman
I recently had my A/C serviced by JuanHe was very polite and very knowledgeableHe always made sure he had the boot covers for his shoes on before he came into the houseHe advised me to replace the current filter and I am working on doing that I appreciate the call to let me know he was on his way
AC by J consistently provides excellent service Most recently, my HVAC Service Professional was AustinHe went above and beyond to help me and to thoroughly review the status of my unit from within my unit to up on the roof to make sure it was in excellent working order Austin was kind, helpful, professional and got the work done in the time frame that was promised Repairs were necessary and he explained clearly what my current options were for making those repairs and why (mechanically) they were necessary
Additionally, kudos to the Front Office staff at AC by J who are always helpful and work hard to find a time that works with my work schedule On the whole, I would say that being a customer of AC by J has already paid off for me I highly recommned signing up for their preferred customer program It really does save one money over the course of the maintainance cycle Thanks to Austin and the AC By J team for another great service call I so appreciate the consistently excellent customer service experience
The people at AC by J are true to their wordI had been delayed in making my appointment to have my annual heating checkThey provided me with an appointment, but offered to put me on a waiting listI received a call in the morning that a technician would be available for a time between 12-They promsed a call with a minute notice of arrivalI also receive a follcall to make sure I could still meet the technicianMy HVAC Service Professional was Buzz FrankelHe was extermely helpful, arrived early and completed the work in a more than reasonable time frameHe went out of his way to be patient and helpful at a busy time of the yearThis was all the day after ChristmasAC by J and Buzz provide Star service and I am very happy as a customer of AC by JI have had such helpful technicians for both HVAC and PlumbingI cannot say thanks enough to the management at AC by J and to Buzz for helping me when I was already home on vacationAC by J works hard to be on-time and provide great customer serviceIf you are looking for a company that communicates well, keeps their promised time windows and who stands by their work, call AC by J!
My Air Conditioning By Jay, Inctechnician Russ solved my problems
Best part he made sure all my questions and concerns were addressed
I was impressed and grateful for the skill Russ provided me
This is the best air/heating company in the valley Any time I've had an issue or just need semiannual service, their service have been spot on The service Tech's have all been very professional and friendly They take the time to explain what they are doing which is helpful I recommend this company highly
As always Richard did a great job with the spring tuneup of our geothermal system He arrived on time and was very quick and efficient as he completed the tuneup We have thoroughly enjoyed our geothermal unit and AC by J's service has been a big part of that Hard to go wrong with AC by J and Richard!
We have used AC by J for over years We have had them perform twice yearly equipment inspections, servicing our units as well as install new HVAC systems Their staff are always friendly and respectful of you and your home While they may not be the least expensive sometimes you have to pay for quality I would highly recommend AC by J to any of my friends and family and have
We have had a very positive experience with AcbyJ since our installation months agoWe just had our 6-month cheand Eric Bwas our technicianWe have two systems (a ductless and a mini-port) so there was a lot of checkHe was so thorough and took the time to make sure everything was working properlyWe will be asking for him for our next system checkWe would recommend ACbyJ to anyone looking for a company focused on doing their best work at every step of the AC process (evaluation, installation, post-installation check, scheduled maintenance)Their plumber Todd is great also
I continue to be very satisfied with service from ACbyJThey put in a new unit for me last year and it had started to make a very annoying soundTim had been my service tech before and I really liked how professional and knowledgeable he wasI requested him this time and he came out and diagnosed the problem in minutesSaid he’d run into that problem beforeReplaced the fan blade and no more noiseAll under warrantyI highly recommend this company and Tim
I'm so grateful to Tim for his professionalism, friendliness and help He explained my system and needs completely in a way that I could understand I never felt like I was being "sold" on something I didn't need Appreciated his knowledge and time
Russell M*** did this year's Spring Checkup on our A/C systemHe was very professionalHe checked everything, declared it ready for the summerHe informed me that it was still in warranty should something go wrongHe also alerted me to two improvements that could be made to prolong the life of the systemI have been with A/C by Jay since
Juan B*** has been out to service our AC twice now and has been very pleasant and punctual in repair of our ACI feel he can be trusted to be upfront about what needs to be done and doesn't push for more than needs to be done to fix the problem to our satisfactionI always will and I have recommended AC by J to othersThank you so much Juan
We have had AC by Jay maintain our home air conditioning for nearly yearsWe replaced the home's original system that was under-performing, and AC by Jay installed a more efficient system and balanced the duct work; it provided cooling and heating evenly to the entire houseJorge has been our service technician for more than yearsHe is always prompt, efficient, thorough, knowledgeable, and courteous
Chris is an exceptional service technician He is punctual, knowledgeable, and thorough He explains everything succinctly to ensure we understand everything about the service
Kyle was consistently friendly, informative, took his time for dialogue asking appropiate questions about my unit, general comfort and health issues related to the AC/HeaterAlso seemed knowledgable and skilled with answering questions from this customer
I WAS SO IMPRESSED WITH THIS COMPANYTHEY CAME HIGHLY RECOMMENDED BY A COMPANY WE USED IN THE MIDWESTANOTHER COMPANY WAS CALLED FIRST TRYING TO TELL US WE NEEDED A NEW VALVE THAT THEY SAID WAS BROKEN AND WANTED TO DRAIN ALL THE FREON AND RECHARGE THE ENTIRE UNIT FOR DOLLARS! GUESS WHAT? THE PART WAS FINE AND ALL IT NEEDED WAS A SMALL AMOUNT OF CHARGE TO GET IT RUNNING SMOOTHLY AGAINTHIS COMPANY IS HONEST AND THE OWNERS ARE TOTALLY INVOLVED
We have been customers of AC by J for years, and they have never been less than stellar in their serviceTheir technicians are without fail prompt, courteous, knowledgeable and thoroughly professional
I've come to expect AC by Jay techs to provide a professional and comprehensive service Russ did not disappoint From the time he arrived and put on 'booties' to insure no soiling of the floors, to the time he left and asked if everything met our expectations, it was all good Thanks Russ!
Tim with ACbyJ was extremely professional, knowledgeable and courteous as well as prompt He did a thorough evaluation of our HVAC system and went over in detail what he did He also was able to show us about our thermostats information we did not know before to save us some money We have been very pleased with our association with this company and would highly recommend their services
Eddie and Dina Altman
I recently had my A/C serviced by JuanHe was very polite and very knowledgeableHe always made sure he had the boot covers for his shoes on before he came into the houseHe advised me to replace the current filter and I am working on doing that I appreciate the call to let me know he was on his way
AC by J consistently provides excellent service Most recently, my HVAC Service Professional was AustinHe went above and beyond to help me and to thoroughly review the status of my unit from within my unit to up on the roof to make sure it was in excellent working order Austin was kind, helpful, professional and got the work done in the time frame that was promised Repairs were necessary and he explained clearly what my current options were for making those repairs and why (mechanically) they were necessary
Additionally, kudos to the Front Office staff at AC by J who are always helpful and work hard to find a time that works with my work schedule On the whole, I would say that being a customer of AC by J has already paid off for me I highly recommned signing up for their preferred customer program It really does save one money over the course of the maintainance cycle Thanks to Austin and the AC By J team for another great service call I so appreciate the consistently excellent customer service experience
The people at AC by J are true to their wordI had been delayed in making my appointment to have my annual heating checkThey provided me with an appointment, but offered to put me on a waiting listI received a call in the morning that a technician would be available for a time between 12-They promsed a call with a minute notice of arrivalI also receive a follcall to make sure I could still meet the technicianMy HVAC Service Professional was Buzz FrankelHe was extermely helpful, arrived early and completed the work in a more than reasonable time frameHe went out of his way to be patient and helpful at a busy time of the yearThis was all the day after ChristmasAC by J and Buzz provide Star service and I am very happy as a customer of AC by JI have had such helpful technicians for both HVAC and PlumbingI cannot say thanks enough to the management at AC by J and to Buzz for helping me when I was already home on vacationAC by J works hard to be on-time and provide great customer serviceIf you are looking for a company that communicates well, keeps their promised time windows and who stands by their work, call AC by J!
My Air Conditioning By Jay, Inctechnician Russ solved my problems
Best part he made sure all my questions and concerns were addressed
I was impressed and grateful for the skill Russ provided me
This is the best air/heating company in the valley Any time I've had an issue or just need semiannual service, their service have been spot on The service Tech's have all been very professional and friendly They take the time to explain what they are doing which is helpful I recommend this company highly
As always Richard did a great job with the spring tuneup of our geothermal system He arrived on time and was very quick and efficient as he completed the tuneup We have thoroughly enjoyed our geothermal unit and AC by J's service has been a big part of that Hard to go wrong with AC by J and Richard!
We have used AC by J for over years We have had them perform twice yearly equipment inspections, servicing our units as well as install new HVAC systems Their staff are always friendly and respectful of you and your home While they may not be the least expensive sometimes you have to pay for quality I would highly recommend AC by J to any of my friends and family and have
We have had a very positive experience with AcbyJ since our installation months agoWe just had our 6-month cheand Eric Bwas our technicianWe have two systems (a ductless and a mini-port) so there was a lot of checkHe was so thorough and took the time to make sure everything was working properlyWe will be asking for him for our next system checkWe would recommend ACbyJ to anyone looking for a company focused on doing their best work at every step of the AC process (evaluation, installation, post-installation check, scheduled maintenance)Their plumber Todd is great also
I continue to be very satisfied with service from ACbyJThey put in a new unit for me last year and it had started to make a very annoying soundTim had been my service tech before and I really liked how professional and knowledgeable he wasI requested him this time and he came out and diagnosed the problem in minutesSaid he’d run into that problem beforeReplaced the fan blade and no more noiseAll under warrantyI highly recommend this company and Tim
I'm so grateful to Tim for his professionalism, friendliness and help He explained my system and needs completely in a way that I could understand I never felt like I was being "sold" on something I didn't need Appreciated his knowledge and time
Russell M*** did this year's Spring Checkup on our A/C systemHe was very professionalHe checked everything, declared it ready for the summerHe informed me that it was still in warranty should something go wrongHe also alerted me to two improvements that could be made to prolong the life of the systemI have been with A/C by Jay since
Juan B*** has been out to service our AC twice now and has been very pleasant and punctual in repair of our ACI feel he can be trusted to be upfront about what needs to be done and doesn't push for more than needs to be done to fix the problem to our satisfactionI always will and I have recommended AC by J to othersThank you so much Juan
We have had AC by Jay maintain our home air conditioning for nearly yearsWe replaced the home's original system that was under-performing, and AC by Jay installed a more efficient system and balanced the duct work; it provided cooling and heating evenly to the entire houseJorge has been our service technician for more than yearsHe is always prompt, efficient, thorough, knowledgeable, and courteous
Chris is an exceptional service technician He is punctual, knowledgeable, and thorough He explains everything succinctly to ensure we understand everything about the service
Kyle was consistently friendly, informative, took his time for dialogue asking appropiate questions about my unit, general comfort and health issues related to the AC/HeaterAlso seemed knowledgable and skilled with answering questions from this customer
I was extremely pleased with the serviceEric was always right on time, thorough, explained everything and very personable
I WAS SO IMPRESSED WITH THIS COMPANYTHEY CAME HIGHLY RECOMMENDED BY A COMPANY WE USED IN THE MIDWESTANOTHER COMPANY WAS CALLED FIRST TRYING TO TELL US WE NEEDED A NEW VALVE THAT THEY SAID WAS BROKEN AND WANTED TO DRAIN ALL THE FREON AND RECHARGE THE ENTIRE UNIT FOR DOLLARS! GUESS WHAT? THE PART WAS FINE AND ALL IT NEEDED WAS A SMALL AMOUNT OF CHARGE TO GET IT RUNNING SMOOTHLY AGAINTHIS COMPANY IS HONEST AND THE OWNERS ARE TOTALLY INVOLVED
We have been customers of AC by J for years, and they have never been less than stellar in their serviceTheir technicians are without fail prompt, courteous, knowledgeable and thoroughly professional
Buzz was on time, thorough, and did an excellent job explaining what my options were going forward