Damage Control Visual Arts Studio & Gallery / Tattoo

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve
my complaint. For your reference, details of the offer I reviewed appear below.I called *** at *** builders who is the installer timesAs of today there has been no call back from ###-###-####This is the call back numberI pulled the model number of my inverter and it will not deliver as promised being only watts peak productionSo maybe this is why no answerThe system is too small to run my Ac
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
No es lo que dicen ellos "*** *** ***" yo tengo papeles donde dice los rembolsos que supuesta mente Yo hiba a recibiry tengo los papeles donde yo nunca fui informado de supuestamente dos prestamosRevdex.com TRANSLATION: It is not what they say, "*** *** ***"I have documentation where it lists all the reimbursements that I would supposedly receiveI have paperwork where I was never informed of two loans

this number has been removed off of our system. it did not appear on the DNC list but we removed it and made sure that is on the National List

After receiving a "cold call" from Going Green Solar, the rep *** came out twice and was on time and extremely professionalWe paid him the agreed price of $for the Home Energy AuditMy only complaint is *** *** who was recommended to do the work is not a participating contractor with ***I know this because when we did have the work done by *** *** ***, we were asked to call *** to "change the site" so that our $payment could be switched overWe were told by *** @ ***, ###-###-####, that she couldn't find us in the systemShe called back and said that the $could not be changed to *** *** *** because *** *** were not participating

Customer has a lease through [redacted] this is not our company.  Much like her first complaint it does not pertain to us.  Please review contract details that you received from [redacted].  Please also keep in mind that [redacted] has a guarantee to the customer on production. They will review it yearly and if missed production will pay the customer money.  Please also keep in mind that when you singed up with [redacted] the projected a yearly savings, not one month.  Given the customer has just been turned on they won't have a sample size large enough to review. [redacted] is a great company that will make things right with customer. 
The original complaint below. Which was resolved and not our issue. Her system was delayed being turned on by [redacted].  This has now happened.  The original complaint should be against [redacted] not us. We called [redacted] daily to help get her turned on sooner. Even though we didn'tcontrol it we still did everything we could do get it done. 
Customer’s Statement of the Problem:I signed a contract to have solar installed on aug.13,2014.they have yet started the job. all I get from them now is I am at the top of this list.I call them and complain, they will check when it is to be started and will call me back, no call back.I don't hear from them unless I call them and complain again.
We will be glad to help out anyway we can but as I mentioned above the contract is not with us. We cannot control [redacted] and we cannot control [redacted].

The name has been removed form our list.  We do provide free education to homeowners regarding tax credits and rebates that homeowners may be eligible for with out requiring them to purchase anything from us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I thought I made it perfectly clear that I want no contact from this company other than a formal letter of apology and a check for $1.67 which is the cost I incurred having to dial "*69" to get the phone number since none of the people were willing to give me that info.  I want no other contact from this company and any other form of communication other than that listed in this notice will be treated and regarded as a continued hostile threat and harassment.  Companies like this refuse to responsibility for their actions and refuse to pay attention to anything people have to say.  I made it perfectly clear in filing this complaint I wanted no contact from the company and yet it continued to try and contact me on the phone.  Even if it was for an apology or some other nature, it holds nothing that the company refused to obey my request for no phone contact.  
Companies like this should be penalized for continuing this course of action.  I slaps further insult that they cannot even spell my surname properly in their response.  They spell it right once, and then spell it wrong time and again there after.  This is how focused they are on customers and I will take my complaints to social media as a demonstration of how much this company does not respect the people it offends and then blames because it wants to play by its own rules.
Regards,
[redacted]

We reached settlement with customer on 12 of october. Agreement was sent out with terms that were agreed upon.  I will reach back out to customer again and inquire if he has not received it.

Going Green Solar continues to harass me multiple times each week with unwanted calls on my cell phone. I have asked several times for them to "remove my number" from their list, but each time I ask they immediately hang up, and call again within a few days.

Hello [redacted],Thanks for taking the time to review this complaint with me. As we discussed its not one that applies to us. The customer lives in **. We dont **ll, sell, or do any work in [redacted] at this time.  [redacted]...

[redacted]

Hello,
Sorry to hear that our folks have not taken your number off of list. When we get a hang up we call back, when a customer asks for removal we do. I have notified our Marketing Manager to remove both numbers. You will not be called again. 
Thanks for bringing...

this to our attention.  
MGMT.

Mr. [redacted] had a energy reduction system installed in April that he financed and had a cost of approx. 12K.   After that, Mr. [redacted] made a subsequent purchase (seperate purchase agreement, approx. 14K) for a solar electric system that was installed in July.  After each installation,...

Mr. [redacted] filled out a seperate customer satisfaction survey where he awarded our organization perfect 10's across the board.  The systems are all working perfectly and we have not had a single call from Mr. [redacted] in regards to any issues since the work was completed over 7 months ago.
As a result of this complaint, we called Mr. [redacted], and he shared on a documented conversation that we did not misrepresent anything nor did we promise any reimbursement.  We will submit Mr. [redacted]'s contractacual agreements and all relevant paperwork that clearly shows that we fulfilled our obligations and that Mr. [redacted] was more than satisfied with our work and pricing.
Regardless, we want Mr. [redacted] to continue to be satisfied and have set up a meeting with him for 2/17 to determine what his concern really is after all this time, as his complaint does not match what he has told us,  nor does it reflect anything in his agreements.  It is our intent to clearly identify and help resolve any actual issue that may
exist.
With appreciation,
[redacted]

Mr [redacted], 
We truly apologize for any inconvenience that this has caused. We will mail you a check for the 1.67 you have requested.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  
I received another call from this company, aka the Go Green Initiative, yesterday (5/12). If I was really removed from the list, this would not have happened. If I receive further calls, I will reopen the complaint and move the complaint to the FCC.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.all my phone numbers have always been on the national dnc list. I relist them every year.
Regards,[redacted]

This customer was installed on April 3 2015. [redacted] Approved the install the 4/23/15.  The complaint just came in now?  The complaint states that nothing was done as of last month. This is incorrect.  We installed the job back in April and are complete in terms of what we can...

control.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]the system has been installed as the going green solar stated but the system does not do what was promised. it does not save me money, it is costing me more then what my bill would have been without the solar.I was told , at the time of sale that my bill from [redacted] would be $30.- $40 a month. well the first month's bill was $126.00.when you add it to the cost of the lease, it's about 30% more then my regular bill would have been.I just want what I was promised, savings.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. 
Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this...

proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I called [redacted] at [redacted] builders who is the installer 3 times. As of today there has been no call back from ###-###-####. This is the call back number. I pulled the model number of my inverter and it will not deliver as promised being only 4000 watts peak production. So maybe this is why no answer. The system is too small to run my Ac.
Regards,
[redacted]

Going Green Solar has called us numerous times each day. I have told them every time that I am not interested and asked them not to call me anymore. This morning, they called me at 9:26 am, and I told the gentleman that I was not interested. I also told him that my number that he called is on the Do Not Call list, and I requested that they not call us anymore. He proceeded to say, "I really don't care about that. I will call you tomorrow." He hung up at that point. Then, at 10:09 am, I received a call from them again. The caller's name was "Dora." I tried to get more information from her, but she would not tell me anything. She finally quickly ended the call when she realized that I was not interested in what she was selling.