Dappz.com

I placed an order for a Samsung dryer rack Prior to company submitting my I had to provide the model number for my dryer I paid for the item plus shipping I received the dryer rack and it does not fit, so I cannot use I need to return the item and am being told I have to pay for shipping or which I do not have an issue The issue is a 25% re-stocking fee that I am not responsible as the company shipped the wrong item I now discover that the model I have does not have a dryer rack I am certain they new this when they shipped the incorrect item to my home and charged my credit card They have online communications and I am not sure if they are located in Michigan or Florida Product_Or_Service: Samsung Dryer Rack Order_Number: XXXXXXX Account_Number: XXXXXXX

Simulated inventory issues and price gouging ordered a refrigerator part at $They canceled my order citing they were out of stockWithin hours they sent me an email saying they had stock again and upon trying to re-order I noticed they marked the item up to $They will not honor my original purchase price and customer support showed no interest in helping

I ordered a part only to have Dappz cancel the order, increase the price by $30, and tell me that I could reorder at the new price if I wanted itI will never use this vendor againWhen I looked at other complaints on the web, I see that this is not a unique experience

The wrong motor was sent to me and the company is not giving me a return label and refund as of yet Order #: XXXXXXX received but it was the wrong motorI ordered a replacement motor for a Emerson HQXXXXXXXEM which is advertised as Product Description International Comfort Products XXXXXXX Blower Motor, manufactured by International Comfort Products Please note that this is a compatible replacement for the ICP motorThe one we have listed has these specs: 1/3hp 115v 1050rpm 4sp CCWThis motor has wires The motor I received has the specs of 1-3hp 115v 1075rpm 3sp CCW which only has wires This company is playing games, the only way to communicate is by chat or e-mail, no phone numbers are listed, I want a return shipping label immediately and a refund within week

Will not return my item for a refund I ordered a control panel for my refrigeratorWhen I went to install it I realized it was not the correct one even though the site advertised that this control panel would fit my exact refrigeratorI attempted to return it and this is the message I received "It clearly states that we do not accept the return of these items under any circumstances due to the delicate nature of these boardsToo many customers purchase these without using proper diagnostic procedures, plug them in and if it doesn\'t resolve the issue, want to return." The fact is I don't care what other people doI purchased a product and did not receive the product as advertisedThis product was $dollars and is useless to me

"WARNING!!!! DON'T SHOP HERE!!!!!! THEY ARE SCAMMERS!!!!! HORRIFYING CUSTOMER SERVICE!!!! :-(" I HAD A HORRIBLE EXPERIENCE SHOPPING HERE AS A FIRST TIME CUSTOMER!!!! I HAD ORDERED A PART FOR MY MAYTAG DRYER MACHINE--A LINT TRAP, AND I HAD PAID EXTRA MONEY FOR IT FOR THIS PARTICULAR ONE BECAUSE IT IS THE EXACT MATCH OF MY OLD ONE!!! HOWEVER THEY SENT ME A LINT TRAP THAT LOOKS COMPLETELY DIFFERENT!!! A VERSION WHICH I KNEW I COULD HAD PURCHASED FROM OTHER COMPANIES FOR A MUCH MUCH CHEAPER COST!!! HOWEVER I DECIDED TO SPEND THE EXTRA MONEY BECAUSE I WANTED THAT EXACT ONE THAT WAS PICTURED ON THEIR WEBSITE LISTING!!! SO FOR THEM TO SHIP ME A COMPLETELY DIFFERENT ONE THAT I COULD HAD GOTTEN FOR MUCH CHEAPER ELSEWHERE REALLY TICKED ME OF! THEY TRIED TO GIVE AN EXCUSE THAT THIS WAS THE CURRENT ONE FOR MY DRYER!!! I TRIED TO COMPROMISE WITH THEM AND ASK FOR A $PARTIAL REFUND BACK SO I COULD JUST KEEP THE PRODUCT DUE TO THEIR ADVERTISEMENT OF NOT SHIPPING OUT THE SAME ITEM AS PICTURED ON THEIR LISTING!!! (IT'S LIKE WHEN YOU PAY FOR SOMETHING YOU BOUGHT ONLINE--YOU EXPECT TO GET WHAT YOU HAD SEEN AND PAID FOR, AND NOT SOMETHING ELSE-- UNLESS IT WAS STATED ON THE LISTING THAT THEY MIGHT SUBSTITUTE A SIMILAR PRODUCT IN PLACE IF ORIGINAL IS SOLD OUT, BUT THEY DID NOT STATE THIS ANYWHERE ON THEIR LISTING AT ALL!!!) THEY NEVER REPLIED BACK TO ME EVER AGAIN, AND JUST IGNORE ALL MY EMAILS TO THEM ABOUT THIS!!! :-(PLEASE DON'T SHOP HERE AND BE THE NEXT VICTIM!!!!!! :-(

Purchased element, it did not workTried to return itThey won't take it back I purchased an element for my ovenThe element does not workI contacted customer service to ask how to return itCustomer Service repeatedly asked what I meant by "does not work"I repeatedly told them I turn the oven and the element does not workThey asked for my the model number and serial numberI provided both and was then asked to run a continuity test and send a picture

Purchase price not honored I purchased a Control board for my [redacted] refrigerator for $plus $for shipping This price was only $cheaper than [redacted] I went with Dappz.com, not only for the cheaper price, but because they had the item in stock and could deliver in days, and I need my refrigerator working before Thanksgiving I found an email from them today stating that "due to a system error" my order was refunded I checked their site today and found the same item listed for $ This cost me several days in having my appliance repaired I feel that the price advertised should have been honored

Ordered a power board per the number recommended by company Received the wrong board Called to return it, and company refused to help Company refuses to provide return instructions or to issue a Return Authorization

horrible company they took my money failed to send me my stuff and or notify me about my stuff I orderedthey are a rip off and don't never use this companythey should be out of business

Will not return my item for a refund
I ordered a control panel for my refrigeratorWhen I went to install it I realized it was not the correct one even though the site advertised that this control panel would fit my exact refrigeratorI attempted to return it and this is the message I received "It clearly states that we do not accept the return of these items under any circumstances due to the delicate nature of these boardsToo many customers purchase these without using proper diagnostic procedures, plug them in and if it doesn\'t resolve the issue, want to return." The fact is I don't care what other people doI purchased a product and did not receive the product as advertisedThis product was $dollars and is useless to me

Purchased element, it did not workTried to return itThey won't take it back
I purchased an element for my ovenThe element does not workI contacted customer service to ask how to return itCustomer Service repeatedly asked what I meant by "does not work"I repeatedly told them I turn the oven and the element does not workThey asked for my the model number and serial numberI provided both and was then asked to run a continuity test and send a picture

I returned an item the way I was directed tooThey received my item days ago and I haven't received my refund as of todayI have tried getting in contact with this company with no success

Worst customer service everNo way to reach them, they don't respond and the web chat never worksI ordered two of the same parts, the company sent me one correct part and one wrong partThey are making me PAY for the returnNow they are charging me a restocking feeNever use this company for their mistakeHorrible companythe Revdex.com needs to do something to protect consumers

Purchase price not honored
I purchased a Control board for my *** refrigerator for $plus $for shipping This price was only $cheaper than *** I went with Dappz.com, not only for the cheaper price, but because they had the item in stock and could deliver in days, and I need my refrigerator working before Thanksgiving I found an email from them today stating that "due to a system error" my order was refunded I checked their site today and found the same item listed for $ This cost me several days in having my appliance repaired I feel that the price advertised should have been honored

My Maytag oven igniter went out and I ordered a replacement part from Dappz.com The part was a OEM which fit exactly and took only four days to get to Arkansas I would definitely do business with them again

I put my order in on Wednesday and paid an extra $to have it delivered by the end of the week and when they finally got around to processing my order (on Friday) they told me it might be there on Monday at the earliestand when I when to "customer service" they basically told me tough ***, deal with itI will never order anything from these *** again and neither should you

Ordered a power board per the number recommended by company Received the wrong board Called to return it, and company refused to help
Company refuses to provide return instructions or to issue a Return Authorization

I bought from DAPPZ.com part for refrigerator and paid $Its was delivery on June 16,but I received nothingI now June still receive nothing
I called to ups and they send me to dappz.com Package sent by dappz via ups I talk with supervizor from UPS about lost my package #1z7ro7eand supervisor send me to dappz.com Customer service do not has phoneI want refund-money back

This company provided excellent service and extremely fast shipping ordered my part for my Samsung dryer on Sunday, was delivered to my home in Cleveland on Tuesday Was the proper part and fit perfect like the oem part, not damaged and good packaging Not sure where all these complaints are coming from unless this company has greatly improved As a small business owner myself, I know how easy it is to complain verses how much harder it is to say something nice Sign of the times in society today