David Stanley Chrysler Jeep Dodge of Norman

Initial Business Response /* (1000, 5, 2015/11/23) */
I have forwarded the complaint to the General Manager. He or a member of his upper management staff will be contacting Mr. [redacted] in an attempt to resolve the issue.
Initial Consumer Rebuttal /* (3000, 7, 2015/12/02) */
(The consumer...

indicated he/she DID NOT accept the response from the business.)
I have not heard anything from the GM at David Stanley. They have not contacted me.
Final Consumer Response /* (4200, 15, 2016/01/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am waiting for the GM to contact me with a resolution and will remain patient through the management changes.
Final Business Response /* (4000, 13, 2016/01/21) */
I apologize for the delay in responding, however the dealership has recently undergone wholesale management changes. I will forward a copy of the complaint to the new General Manager. Your patience is appreciated.