David's Bridal

Complaint: [redacted] I am rejecting this response because: The response from Josh [redacted] does not include a payment dateWithout a guaranteed, in writing, payment date his offer of $1,is not acceptable due to past broken commitments from this company in general to make right the mistakesPayment is not complete until the check from Josh/ [redacted] clears the bankMy expectation is payment in full of the $1,by February 28, If this is acceptable, please let me know by Wednesday, February 15, Thank youRegards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Hello,The return was submitted right after we had spoken with Yasha...the refund placed on 01/24/In office, we have to submit all refunds to our billing department in which they submit the refunds which can in fact take up to 7-business daysThank you, [redacted]

September 14, 2016On September 7th I received a letter from the Revdex.com concerning a homeowner complaintI have been in and out of the office recently due to illnessMr [redacted] stated he called our office, and was told that we would fix the problemUnfortunately, the message was not relayed to me So after receiving this letter I called Mr [redacted] and explained that if he would have contacted me directly it would have been resolved soonerAfter speaking with Mr [redacted] , we arranged for his ceiling to be patchedOn September 8th Mr [redacted] stated that the patch was completed, and that he was satisfiedHe also stated that he would call and confirm that with the Revdex.com on September 9th.Respectfully, Johnny M***OwnerMaez Construction LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meRe: ID # [redacted] - Maez Construction, LLC November 21, 2016From: [redacted] To Who It May Concern: Joshua, Johnny, and James have come and they send Chris on 11-5-and he sealed the pipe Jacks on the roofThe Chris came again on -11-7-to paint the pipe Jacks on the roof Last night and this morning we got rain in Los Lunas and I do not seem to be getting leaks from the roofIt seems like the roof leaks have been taken care ofAnd I do not have anymore problems This complaint can be closed as assumed resolvedBut if I get leaks in the future I will send another complaint Thank you, [redacted] Regards, [redacted]

We have done everything agreed on as far as we have control ofThere was a subcontractor involved in the scheduling of glass replacement and somewhere between the customer and subcontractor the appointment for the work to be performed got rescheduledAlso I have been promised for quite some time I would receive before photos of there glass and after photos proving the damage was done by my company I still have not received anything [redacted] and [redacted] both said I would receive themI will need the photos for my records and accounting reasons

***, per our telephone conversation on Wednesday, March 15, 2017, I am notifying you that I have not received payment from Maez ConstructionThe payment should have been mailed to me on March 10, Again, not keeping their word Therefore, I will have to pick up a certified check from them at their office on Tuesday, MARCH 21, AT 9:A.MI have given them enough time, and too much stress to me is being caused to me If payment is not complied with as they agreed, further action will be necessary, with added expense to them Please respond by close of business Monday, March 20, [redacted] [redacted] [redacted]

Johnny from our office has spoken with [redacted] and [redacted] *** verifying Monday will work between 8-

Complaint: [redacted] I am rejecting this response because: This statement is falseWindows have not been replaced as promised by JoshMaez hired *** [redacted] and *** to replace windows and Maez cancelled the appointment we set with mobile screen and glass the day of the appointment, without our consent or any notification to us Regards, [redacted] *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

In regards to issues for [redacted] we would have been out a few times as we I mean my self Joshua, James, and Johnny also our roofers have been out to fix leaks along with our pinters to touchup paintAll issues should been taken care of.Joshua M***Maez Constructiono###-###-####c###-###-####

This is Joshua [redacted] and am willing to refund $1,000 for the inconvenience and waiting for completion of items listed.

I called Josh M*** twice today and left him voice messagesI requested that Josh come to my home Monday 2/27/I have not yet heard from him

Complaint: ***
I am rejecting this response because:To Who it may Concern:This is in Re: ID #***-Maez Construction, LLCI have called Joshua M*** times now and have asked him to fix the leak that the water/rain comes down from the roof to the pipe onto the furnaceAnd he/Joshua has not fix the leak.I have called Joshua on April 28, 2017, May 5, and May 10, 2017.Please help me with this problemThis leak is the same from last year that the roof was replaced.Thank you,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meRe: ID # *** - Maez Construction, LLC November 21, 2016From: *** ***To Who It May Concern: Joshua, Johnny, and James have come and they send Chris on 11-5-and he sealed the pipe Jacks on the roofThe Chris came again on -11-7-to paint the pipe Jacks on the roof. Last night and this morning we got rain in Los Lunas and I do not seem to be getting leaks from the roofIt seems like the roof leaks have been taken care ofAnd I do not have anymore problems. This complaint can be closed as assumed resolvedBut if I get leaks in the future I will send another complaint. Thank you, *** *** *** *** **
*** *** *** ***
Regards,
*** ***

This has been resolved

Verbal response from Joshua:I have been going back and forth with himI sent out several of my guys to his home and we fixed the leaksWe worked on the portion of the house that we had worked on, it seemed to not be getting done properlyMyself and my foreman went out and we inspected the work, and I found the problem areaI then had my foreman go out the next day and repair itHe did have interior damage, I scheduled an appointment with the owner of the property and we got the interior work done alsoHe should be completely done and happy now

Johnny from our office has spoken with *** and *** *** verifying Monday will work between 8-

I would like to schedule a time and date for all items to be looked at and assessed for further protocolMy cell Phone is ###-###-#### I can move my schedule to your convenience.Joshua M***Maez Constructiono. ###-###-####c. ###-###-####

In regards to issues for *** *** we would have been out a few times as we I mean my self Joshua, James, and Johnny also our roofers have been out to fix leaks along with our pinters to touchup paintAll issues should been taken care of.Joshua M***Maez
Constructiono. ###-###-####c. ###-###-####

Verbal response:Maez Construction, LLC states they had reached out to the consumer multiple times over the past few weeks, leaving voicemails, but had not received a call back from the consumerThe consumer did eventually contact the businessMaez Construction, LLC went out to the consumer’s
property to address the concernsThe leak was fixed, however, Maez Construction, LLC wanted to see how the repair held up under the recent rainMaez Construction, LLC will be going back out to the property to address any other unfinished concerns the consumer may haveMaez Construction, LLC believes the consumer complaint has been resolved. Joshua M*** with Maez Construction

Complaint: ***
I am rejecting this response because: Maez did not show between 8-10am as promised nor was I notified they would not show upI am frustrated with their lack of communication
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]