DDI Utilities Inc.

Dear Customer,  I do apologize for the issue you are experiencing, however, after further research I have confirmed that your refund was issue in full on 5/**/17 which was the day you requested the refund.  If your indicating that you still have not received the actual refund to your...

credit cards, kindly reach out to me directly at ###-###-####, you can ask for me directly, Fran F[redacted].  Please have the email address that you used when you purchased the software and I will assist you further.

Good afternoon Customer, We are unable to reimburse you being that you have installed the software correctly. Our records also indicate that you have not contacted our support team for any assistance.

Hello,Our diagnostics indicate no such "locking" or "freezing" is taking place on the phone. Please provide proof of your claim in video or otherwise so we may further as the situation.